Herb Chambers Chevrolet of Danvers

My sale rep. (Stephanie) and her sales manager (Sal)did a great job making me feel comfortable and were able to answer all of my questions to my satisfaction. I like their NO pressure sales approach. great job making me feel comfortable and were able to answer all of my questions to my satisfaction. I like their NO pressure sales approach. More

great experience with Stephanie...she was very helpful without being pushy. She helped me find exactly what I wanted without trying to sell me something that was more expensive. I would definately recomme without being pushy. She helped me find exactly what I wanted without trying to sell me something that was more expensive. I would definately recommend her to anyone thatis afraid of "pushy" salespeopl!! More

The fan was not blowing my a/c into my H3. I called the Herb Chambers Dealership and Scott squeezed me in and had my car fixed in about an hour. There was no charge as it was still under warranty. Scott Herb Chambers Dealership and Scott squeezed me in and had my car fixed in about an hour. There was no charge as it was still under warranty. Scott gave be a bottle of cold water and I was on my way. I drive an hour to this dealership just because the service is amazing! I will continue to drive there as long as Scott is the Service Manager. He is professional, friendly and just a great guy. Thanks again Scott! More

I went to Herb Chambers seeking a Chevy Tahoe. I was greeted by Ted Bouchard and he showed me several vehicles in stock. I had many questions and Ted was very patient and informative with his answers. greeted by Ted Bouchard and he showed me several vehicles in stock. I had many questions and Ted was very patient and informative with his answers. I knew I wasn't going to be buying on that very day and let Ted know this so I wouldn't take up too much of his time. He never made me feel pressured on like I was an annoyance. On the contrary, he made sure I got all the information I needed and it was a pleasure dealing with him. I would recommend Herb Chambers and Ted Bouchard to any of my family and friends. Ted laid the groundwork for a return visit if things brighten financially for me. More

Understood the problem and got my car right in. Then they finished when they said they would and at a rate better than the competition...even with another small issue I didn't know I had. Nice to know they finished when they said they would and at a rate better than the competition...even with another small issue I didn't know I had. Nice to know someone's got your back! Runs like a champ....thanks! More

Excellent experience - Paul Donofrio and Stephanie Killian were both extremely helpful!! Response to the internet inquiry was immediate with a phone call and an e-mailed quote. There was no pressu Killian were both extremely helpful!! Response to the internet inquiry was immediate with a phone call and an e-mailed quote. There was no pressure from the dealership once the quote was generated to come in to test drive and/or purchase. Process of purchase was easy. Worked with us to get everything paid for for same/next day delivery. More

I have had the pleasure of dealing with Scott on a few occassions when having my vehicle serviced. He always greets me with a friendly smile and remembers me by name... don't ask me how with all the cust occassions when having my vehicle serviced. He always greets me with a friendly smile and remembers me by name... don't ask me how with all the customers that come in and out of the service area. I can trust that he will recommend the most affordable alternative to any serice related issues and that it will be performed expeditiously. I am a customer for life, because of the fabulous service I receive at this dealership and from Scott. More

Paul in legal answered my call on a Sunday afternoon. He got back to me to answer my questions within 15 minutes. I went down on Monday, saw the two cars I came to look at. Ted and John helped me quickly got back to me to answer my questions within 15 minutes. I went down on Monday, saw the two cars I came to look at. Ted and John helped me quickly and professionally. They explained how they work, were not pushy, let me make my decision. Bottom line, I walked out purchasing a car. I have bought 5 chevy Tahoes and this was the best experience I have ever had. I will buy all of my cars from this dealership from now on. Thanks! More

Scott Lyons proved once again that customer service can be a very satisfying experience. He was diligent in his efforts to solve an ongoing issue with our Trailblazer's radio and I believe we have solved i be a very satisfying experience. He was diligent in his efforts to solve an ongoing issue with our Trailblazer's radio and I believe we have solved it now. Scott's service keeps us coming back to Herb Chambers even when we have other choices closer to our home. More

I couldn't be happier with my "new to me" jeep. Stephanie was extremely friendly and helpful without being pushy. She was able to find the vehicle I wanted, give me a quick no haggle price (the pri Stephanie was extremely friendly and helpful without being pushy. She was able to find the vehicle I wanted, give me a quick no haggle price (the price was great by the way) and value my trade-in quickly and efficiently. She was a plesure to work with and I would highly recommend her services to anyone looking for a stress free sales experience....and she's great looking too!!! More