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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.9
477 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 477 reviews

November 12, 2013

My husband and I were very excited to trade in our current vehicle for a new one to accommodate our new family. However we were appalled at the trade in offer. The salesman we dealt with (Kevin) was f More

by jmlb30
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
November 03, 2013

I came in hoping to get a quick oil change. I had a young child with me, and needed to get her home as soon as possible. Kevin made it a point to make sure I was put in the front of the line. I was able to b More

by Jlyman11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2013 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to share your experience with Kevin and our Service Department here at Herb Chambers Chevrolet of Danvers! We are so fortunate to have such wonderful and loyal customers and it’s feedback like yours that lets us know our team is doing something right. I will be certain to share your kind words with Kevin as I know he'll appreciate the time you took to share it. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

November 02, 2013

The customer service at this place is great. I brought my truck in with a couple issues and the woman in service was extremely helpful. While there I visited my sales guy Kevin to say hi but when there he we More

by Dmelectrician
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Woman in service dept, sorry don't know her name but it may have been Erin.
Nov 06, 2013 -

Herb Chambers Chevrolet of Danvers responded

What an outstanding review to read! It is great to know that Kevin and our Service Department were able to provide you with an professional and friendly service experience. Here at Herb Chambers Chevrolet of Danvers, our primary concern is delivering flawless customer service. I’m so happy to hear that you felt confident about your service appointment and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

October 28, 2013

Had a wonderful experience with leasing my first car on my own at Herb Chambers. I first met Corey Stewart last October when I started looking for a new car. I arrived at the lot thinking I would just wa More

by abbyvic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2013 -

Herb Chambers Chevrolet of Danvers responded

Pam, What an outstanding review to read! It is great to know that Corey was able to provide you with a professional and friendly shopping experience with your awesome new Chevrolet Cruze. Here at Herb Chambers Chevrolet of Danvers, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving "Tom's" automotive needs for many more years to come! Jim Klimas Sincerely, General Manager Herb Chambers Chevrolet of Danvers

October 24, 2013

I brought my 2005 Chev. Silverado Z71 in for an Inspection sticker, front end alignment and to check why all 4 tires were losing air on 10/18/13. The service advisor was Mr. Scott Lyon. Scott was More

by Levi62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
Oct 25, 2013 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Levi, for sharing your recent experience with Scott here at Herb Chambers Chevrolet of Danvers. I’m glad that Scott was able to assist you with your service needs and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

October 21, 2013

I have been using Herb Chambers Chevrolet for service on my 2009 Impala for over 3 years and have consistently received excellent service from Scott Lyon and the rest of the service department. Based More

by moekap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Lyon, Eduart Lela, John Doucette, Walter Pollock
Oct 22, 2013 -

Herb Chambers Chevrolet of Danvers responded

This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Everyone here at Herb Chambers Chevrolet of Danvers strives to go above and beyond for our guests, and I’m so glad Scott, Eduart, John, Walter & Kevin were able to make purchasing your new 2014 Chevrolet Impala as smooth and enjoyable as possible. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

October 19, 2013

Corey Stewart is the man! Great sales person, and takes CARE OF HIS CUSTOMERS! If your going to purchase or lease a Chevy, see Corey Stewart. Honestly, I walked in for an oil change and walked out with a n More

by Sbird823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2013 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Corey here at Herb Chambers Chevrolet of Danvers. We value our guests feedback and I know Corey will appreciate your encouraging words. On behalf of our entire team here in Danvers, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

October 19, 2013

This is a 5 star dealership from A-Z. It is really a super experience to look forward to going to this dealership for service. I am I impressed that the staff that was there over a year ago when I purc More

by Christine01970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2013 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Christine, for taking the time to share your experience with Bobby & Clinton. I’m thrilled to hear you had such an enjoyable experience while purchasing your new vehicle and with our service department! We strive to provide our guests with the best customer experience and the team here is truly a testament to that. Thank you again for your business and for choosing Herb Chambers Chevrolet of Danvers for your automotive needs! Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

October 17, 2013

This dealership is by far the best I have done business with in my entire life. Often we take for granted good customer , however I felt compelled to share my great experience with your dealership Herb Cha More

by sbigolin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduart Lela
Oct 21, 2013 -

Herb Chambers Chevrolet of Danvers responded

Thank you so much for taking the time to share your feedback. I am delighted to know you have had such enjoyable experiences with our team and will be certain to let Eduart & Lorne know they are doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Chevrolet of Danvers for your automotive needs! Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

October 14, 2013

Several weeks before purchasing our vehicle we made a call to the service department regarding a sound that was coming from the engine on our 2008 Buick LaCrosse. Although very busy when we arrived, the More

by Mariehenry5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Oliver
Oct 14, 2013 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Marie, for taking the time to provide such great feedback. I’m thrilled to hear how happy you are and that Greg, Clinton and Corey were able to provide you with such a pleasant experience. Here at Herb Chambers Chevrolet of Danvers, our primary concern is delivering flawless customer service and I’m so pleased you’ve recognized our team’s hard work. We truly value your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

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