Herb Chambers Chevrolet of Danvers

Fantastic people to deal with.. Purchasing a vehicle is usually a stress filled experience for me, but not this time. I found the vehicle I wanted on line and went to the dealership Purchasing a vehicle is usually a stress filled experience for me, but not this time. I found the vehicle I wanted on line and went to the dealership to take a look. I was greeted by Cody Banks, who was friendly, professional, and informative. I felt pretty comfortable in a very short time, took the Jeep out for a test drive and decided it was for me. We were joined by Corey Upton who I felt had much the same qualities as Cody. Wrapping up the deal, I was introduced to Bobby Haddad, and yeah, you guessed it, another great person to deal with..... Hey, Mr Chambers, you have some great people working at this place! Because my experience was so good, I will recommend Herb Chambers Chevrolet any chance I get, and judging by how many times I have people take an interest in my Jeep, there will be plenty of them. I will be back. Thanks Guys for making this purchase as comfortable as anyone could expect..... Jack P More

Great Experience My husband and I were interested in a 2015 Chevy Traverse, but we were a little undecided. After meeting Greg Ormiston (sales consultant), we were imm My husband and I were interested in a 2015 Chevy Traverse, but we were a little undecided. After meeting Greg Ormiston (sales consultant), we were immediately at ease. Very friendly, down to earth, and we never felt any pressure. He was able to answer all of our questions/concerns. When we were ready to talk figures, we met John Doucette (business manager), who was equally as friendly and professional. We felt like they truly had our best interest in mind the entire time. Definitely not the type of place people warn you about with the typical salesman. These guys are a great team and we would highly recommend them! Needless to say, we bought the 2015 Chevy Traverse and got a great deal! More

The entire team ROCKS! Clinton was great as was the entire team I dealt with. Made for a fabulous experience. It was my inaugural lease and they walked me through step by Clinton was great as was the entire team I dealt with. Made for a fabulous experience. It was my inaugural lease and they walked me through step by step.Thanks team! Digg'n my 2015 Equinox. More

Looking for a used car? Stay away. I was in the market for a used car and had my options narrowed down to a handful, including the Ford Mustang and Chevy Camaro. I was looking for the V I was in the market for a used car and had my options narrowed down to a handful, including the Ford Mustang and Chevy Camaro. I was looking for the V6, manual-transmission versions of both, anywhere from 2012 - 2014. An Internet search led me to Herb Chambers Chevrolet, as their website indicated they had one Mustang that qualified, and several Camaros. I called the dealership and spoke to Andrea, who was extremely friendly and helpful. She confirmed that the cars were on the lot, confirmed that I could come by and test drive them, and took my number so she could call me if any of the cars were sold or moved before I could come in. Several hours later a friend and I were at the dealership, and were quickly greeted by Clinton. I let him know I had called earlier about looking at the used V6 manual Mustang and Camaros, and he flatly stated, "We don't have any of those here." I clarified that I had spoken with Andrea on the phone, and her and the website both indicated otherwise, and could he set me off in the right direction if I was in the wrong place. Clinton let me know that Andrea "works in another building," and conceded that they did in fact have a used Mustang with a V6. The Mustang was a different car from the one on the website (and was an automatic) but I thought a test drive might still be informative and so we filled out the requisite paperwork and were off. During the drive Clinton was somewhat understandably (as a Chevy dealer) unkind to the Mustang. He did seem to have some enthusiasm for the Corvette, a great car, but assured us that neither I or my friend could afford one (my friend owns two). Returning to the dealership, Clinton made no effort to show me around any of the Camaros on the lot, and seemed rather indifferent to finding out what I was looking to purchase or when. We left at that point, and I purchased a car from a different dealer the next day. More

water leak and warranty issues After having dealt with other Chevy dealerships I brought my Avalanche here. John T in service was excellent. Scheduled my appointment right away, li After having dealt with other Chevy dealerships I brought my Avalanche here. John T in service was excellent. Scheduled my appointment right away, listened to my issues, came and visually inspected my vehicle. He went above and beyond my expectations with my repairs, providing me with alternative transportation and returning my vehicle back to me ASAP. Great experience, will definitely return to and refer Herb Chambers -Danvers. More

Quick Recall Service My new 2013 Chevy Cruze was recalled and within a week of calling and scheduling an appointment, they brought it right in and had it looked at. In a t My new 2013 Chevy Cruze was recalled and within a week of calling and scheduling an appointment, they brought it right in and had it looked at. In a timely fashion it was out in no time and I was able to pick up the car later that day good as new. John was very helpful in explaining the recall and making sure I was in and out. I left there feeling very confident in their service and would highly recommend it to anyone. More

Helpful and Caring service After dealing with horrible dealership, I came into this dealership and left with a car the next day. They were very helpful and caring. They made my After dealing with horrible dealership, I came into this dealership and left with a car the next day. They were very helpful and caring. They made my shopping experience great. Although the car they were trying to get me into was not what I wanted, I LOVE THIS CAR... 2014 Chevy Cruz ( purchased in August, I know I am a little late with my review) best car ever.. Thank you to both Corey's for the best customer service every and the best experience at a dealership I have ever had. More

New car purchase was smooth Kevin made buying our new car a pleasure. He's easy to talk to and very knowledgeable. We would highly recommend working with him and the rest of the Kevin made buying our new car a pleasure. He's easy to talk to and very knowledgeable. We would highly recommend working with him and the rest of the team. Thanks! More

Great Great Great I can't say thanks enough...We bought a New Chevrolet Silverado and everything was easy and fast. Thank you so much , we are so happy with a new ca I can't say thanks enough...We bought a New Chevrolet Silverado and everything was easy and fast. Thank you so much , we are so happy with a new car!!! :) More

Car Delership hater for repairs! I love my regular local mechanic, but he couldn't figure out what was happening with my car. I had NO choice but, to bring my car to a dealership for I love my regular local mechanic, but he couldn't figure out what was happening with my car. I had NO choice but, to bring my car to a dealership for repairs. I always feel like I am going to get ripped off! Herb Chambers proved me wrong! They were on the money. (My brother-in-law is a mechanic in Maine so I double checked everything.) And the customer service was GREAT! John put me in a rental car without me needed to ask, beg or fight with him. Herb Chamber of Danvers has exceeded my expectations! I will definitely go back with no reservations!!!! The price and customer service was RIGHT! More