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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.9
477 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 477 reviews

October 22, 2015

The TOP Finance Manager and employee at HC-John Doucette I bought my first Chevy last year at Herb Chambers and the experience was top notch from start to finish! Not only did JOHN DOUCETTE properly/expertly More

by John N, Lynnfield MA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Doucette
Oct 22, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you, John! Time and time again, John Doucette and John Tammaro, have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Jim Klimas, General Manager

September 20, 2015

Totally satisfied!! The whole buying a new car was turning into a total nightmare. After dealing with two other highly known dealers who made me feel overwhelmed and tota More

by 2015blackbeauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2015 -

Herb Chambers Chevrolet of Danvers responded

I sincerely appreciate you taking the time to share your experience. We aim to provide each guest with the best customer experience and Corey, Greg and Bobby are truly a testament to that. I will be sure to share your kind words with them. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Jim Klimas, General Manager

September 10, 2015

Customer Service I recently leased a 2016 Chevy Traverse and 2015 midnight addition Silverado. I had visited local Chevy dealers in my area and was not pleased with th More

by Mrsmartrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with us. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jim Klimas, General Manager

August 28, 2015

Definately go here Had a great experience buying my TRAX...very helpful guys From John, Jonathan, Mike and everyone else. And never been offered so much water in my lif More

by ejm828
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan and Mike (last names I am not sure), John Doucette
Aug 28, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to share this great recommendation! So glad to know Corey, Bobby, John, Mike and Jonathan were able to assist you. Enjoy your awesome new TRAX and come in for a water any time! Best, Jim Klimas, General Manager

August 03, 2015

poor service experience quoted incorrectly on phone then with hesitations corrected. truck did not work next day after 1600 of repairs and I was to blame, in the end I was to More

by ria222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
July 03, 2015

Fantastic customer service I bought a second Chevy from Herb Chambers Danvers because of customer service! I will put the staff from sales( Edison), finance( Bobby!!!), and serv More

by Space2412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John , scott,Kristen in service
Jul 06, 2015 -

Herb Chambers Chevrolet of Danvers responded

This is exactly the kind of feedback we love to hear from our guests! I’ll be sure to share this with the whole team as I know they will appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager

June 23, 2015

WONDERFUL DEALERSHIP - BUY A CAR HERE!!!! I just leased a 2015 Trax and from this dealership. They were so welcoming and really wanted to work with us. I truly appreciate their efforts to ma More

by kmmango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan (sales), Brian Dumont
Jun 24, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Kim, for taking the time to share your experience with us. We value our guests’ feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Danvers, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager

May 16, 2015

Can't compete with other dealership! Stay away! Call Herb Chambers Chevrolet of Danvers looking to purchase a new 2015 Chevy Suburban LT they had two comparable to what I was looking for. I asked if More

by Rags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim.
May 04, 2015

New Car Buying experience I mentioned to a friend, Patty Charette, that I was considering a new car (Chevy or Ford). She said she could set up a meeting at Herb Chambers for me More

by Brian F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patty Charette (Controller) Brian Dumont (Sales Manager), John Doucette
May 04, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Brian, so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager

April 24, 2015

Best experience Buying a vehicle I have had Buying a car has always been stressful for me. I don’t like the pushy sales staff and the games that are played. This was not the case last weekend w More

by Bdfinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Viglione
Apr 24, 2015 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to tell us about your experience. Hearing that Corey and Mike took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new truck and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Jim Klimas, General Manager

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