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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.9
486 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 486 reviews

September 23, 2024

Everyone is cordial and helpful. Scott makes sure my car is well taken care of. More

by sunsmile_99
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
Sep 24, 2024 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers Chevrolet of Danvers! We'll see you next time!

September 03, 2024

Joe Balesteri is a consummate sales professions & was a pleasure to work with as he stepped me through the Traverse RS options & the buy/lease alternatives as I neared the end of my 3-mos shopping for a 3- More

by russ.badessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Balesteri
Sep 04, 2024 -

Herb Chambers Chevrolet of Danvers responded

Russ, thank you for sharing your experience! We're delighted to hear that Joe and Alex provided such exceptional service at Herb Chambers Chevrolet of Danvers. Enjoy your new Traverse RS. We appreciate the recommendation!

August 23, 2024

Great service except that the advertised price was not the price I paid for. I was charged more and they did not vacuum the car as they were supposed to. More

by melabad47
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Aug 27, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the feedback. We regret any pricing discrepancies or overlooked expectations you experienced during your visit. Your feedback is appreciated and will be shared with our team so we can ensure all our customers receive five-star service moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Eduart Lela - General Manager - elela@herbchambers.com

August 16, 2024

Everyone was so friendly and outgoing and made you feel welcome. The water bottles after in the car makes a great touch and feel like you are welcome and a friend not just a client or customer More

by Philhall0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ormiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Marcinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Herb Chambers Chevrolet of Danvers responded

We're delighted to hear you felt welcomed and appreciated the little touches here at Herb Chambers Chevrolet of Danvers. Thanks for sharing your experience!

July 27, 2024

Excellent and proficient service and efficient timing Good Team, friendly service atmosphere They showed respect for the customer and I would send my friends there More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers Chevrolet of Danvers responded

Jim, thank you for recognizing the excellent service and friendly atmosphere at Herb Chambers Chevrolet of Danvers! We appreciate your recommendation.

July 25, 2024

I always receive outstanding service at this dealership. Mike Anagnos the Service Advisor is an excellent person to work with as his communications is an asset to your dealership. A true Professional and th More

by tonysantosuosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Anagnos
Jul 26, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the great review, Tony! We're so glad Mike & the team continue to earn your support and we look forward to seeing you again next time here at Herb Chambers Chevrolet of Danvers. Take care!

July 24, 2024

We were able to bring our vehicle in the morning and get it back by the afternoon, I know that’s usually not the norm but it was a real nice this time More

by Frribeiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike anagnos
Jul 25, 2024 -

Herb Chambers Chevrolet of Danvers responded

We're glad to hear that our team at Herb Chambers Chevrolet of Danvers could provide such a quick turnaround for you! Thanks for sharing your experience with us.

May 18, 2024

Great service and the staff is very helpful, the car drives smoothly and ovrerall very happy with my purchase. More

by ilirhoxha1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Sala
May 20, 2024 -

Herb Chambers Chevrolet of Danvers responded

Ilir, we're delighted to know you had a great experience at Herb Chambers Chevrolet of Danvers and are enjoying your new car. Thanks for sharing your feedback!

May 15, 2024

Edison was very professional and kind to us through a difficult matter that wasn't not anyone's fault. He took care of all the issues and needs and was very transparent with us concerning repairs regardi More

by PSTAVRO1112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Gaudet
May 15, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the wonderful review! We're so glad Edison was able to assist you and we'll be sure to let him know how much you appreciate his dedicated & transparent service. Please don't hesitate to reach out if there's anything else we can do for you! - The Herb Chambers Chevrolet of Danvers Team

May 12, 2024

The dealership gave me a great experience, made an appointment a while ago and was constantly updated on my vehicle and they were able to get the parts locally and give me my vehicle back on the same More

by Chris01960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erio Perez
May 13, 2024 -

Herb Chambers Chevrolet of Danvers responded

Chris, we're delighted to know that you had a great experience with our service department at Herb Chambers Chevrolet of Danvers. We strive for efficient and thorough communication throughout the process. Thanks for your high recommendation!

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