Herb Chambers Chevrolet of Danvers
Danvers, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Very customer friendly Corey Stewart, Clinton Gerrish, Zashary Santiago, all three were very friendly, honest, sincere, yet very professional at the same time. Mr. Chambers Corey Stewart, Clinton Gerrish, Zashary Santiago, all three were very friendly, honest, sincere, yet very professional at the same time. Mr. Chambers you should be very proud of these three. Thank you to all helped my experience a good one. More
Top Notch Service I want to say this dealership stands behind their customers 100 % John made a pretty angry customer, myself, into a totally loyal customer from now o I want to say this dealership stands behind their customers 100 % John made a pretty angry customer, myself, into a totally loyal customer from now on. I have just found my new service station, and when it is time to buy new, this is where I will be headed. More
It was a great experience. We recently purchased an equinox. Daniel Ursino, Cory Upton, Zashary Santiago helped us. They were very professional, helpful, and respectable. Thank We recently purchased an equinox. Daniel Ursino, Cory Upton, Zashary Santiago helped us. They were very professional, helpful, and respectable. Thanks so much. We would certainly purchase another vehicle from you because of them. More
Outstanding Experience We visited Herb Chambers Chevrolet with the goal of leasing a new Chevy Silverado. From start to finish, we were treated with respect, professionalis We visited Herb Chambers Chevrolet with the goal of leasing a new Chevy Silverado. From start to finish, we were treated with respect, professionalism and genuine care as customers, not just a number. We worked with Saria and Corey and they were just awesome. There were NO high pressure sales tactics and we felt comfortable the whole time. We shopped on Friday and picked up on Monday. It is the second vehicle purchased from this dealership and we will definitely be back when we're ready for our next vehicle. And we highly recommend them to new buyers, as well as friends and family! More
All purchase transaction took 2 hours . I stopped by for a question on possibility of trading my old track and in 2 hours i left with a NEW TRACK This is what i call customer service. Thi I stopped by for a question on possibility of trading my old track and in 2 hours i left with a NEW TRACK This is what i call customer service. This was my 10th car purchasing there and i had one more time an excellent experience. Thank Mister Lela for staying in top of all my purchase transaction. Ronmir ( the Sales Rep) was great and very polite and i had a great communication with him. More
Shopped around, came back to Herb Chambers in Danvers! Our first contact was Daniel Ursino and we were impressed. He was energetic and toured many vehicles outside with us, in the rain! He brought the truc Our first contact was Daniel Ursino and we were impressed. He was energetic and toured many vehicles outside with us, in the rain! He brought the truck we were most interested in up front to study more closely. Rather than being too competitive for the sale he was willing to call in another sales manager to find even more ways to bring the price down to what we felt was more than fair. Even the extended warranty salesperson was informative without being pushy and intimidating. We do not like to be pressured and the sales staff here were wonderful. We actually left and went to another Chevy dealership just to compare and we were not happy, we came back to Herb Chambers and sealed the deal on a great new Silverado 2500. Great experience! More
Great Service, This was my first time using your evening service, I was in the area so I called to see if I could stop in for my routine maintenance. I spoke to Mat This was my first time using your evening service, I was in the area so I called to see if I could stop in for my routine maintenance. I spoke to Matt, very friendly and courteous, I was in and out within 1 hour, great service keep up the good work. Thanks Sal Mazzola Jr. More
First time buyer As a first time car buyer I was very nervous about purchasing a new car. Chris made purchasing the car very easy. Chris Esteves was knowledgeable, ent As a first time car buyer I was very nervous about purchasing a new car. Chris made purchasing the car very easy. Chris Esteves was knowledgeable, enthusiastic and extremely helpful. Thanks Chris and everyone at Herb Chambers!!! More
not reliable FYI Do not lease a car from herb chambers chevrolet in Danvers Mass. They are liars and crooks. Leased a car for 3 and 1/2 years from them bought a in FYI Do not lease a car from herb chambers chevrolet in Danvers Mass. They are liars and crooks. Leased a car for 3 and 1/2 years from them bought a insurance policy was told it would cover any small scratches and dings that my insurance would not cover.Turned in the car with 12 thousand less miles than i paid for and got a bill for $400 from the lease company. The lease company said that herb chambers did not have the insurance on my car. CROOKS AND THIEVES> More
Soup to nuts, this entire experience was awesome I consider myself to be a very frugal (cheap) person when it comes to large purchases and when it came down to purchasing a no-negotiate certified car I consider myself to be a very frugal (cheap) person when it comes to large purchases and when it came down to purchasing a no-negotiate certified car, i was a little caught off guard. i did my research and knew the price was right on and fair. The Alex (Sales), Edison, Bobby and Corey all took great care of me when it came to my trade. Mutual respect was established and with no pressure or second thoughts to a non-need car (Camaro SS). This was all great, but the true respect came when i took the car for service, as i managed to knock off something that they essentially made this motor-head look like a chump when the simply popped it back on... Not only did Edison, walk by and say Hey! How are you liking the Camaro" and other NON-small talk, then shortly after so did Corey and was met with a smile too. This pretty much sealed the deal for me, enough that i felt the need to do a survey out of desired obligation. This also was a 2 car purchase month and my wife and i came here first, but she wasn't seeing what she wanted in her price range, so where did we go?? HERB CHAMBERS JEEP across the street for another certified pre-owned Grand Cherokee. Again, great people to work with and again i didn't feel like i was being treated negatively or pressured at all. My wife also was treated with respect and like a person, unlike a few other locations which talked down like she didn't understand a vehicle at all. one benefit of tolerating a motor head like me. Both locations, i would definitely revisit. And as i am writting this, my poor wives Grand Cherokee got rear ended (She is ok) but i didnt think twice of who i wanted to touch her vehicle other than the Herb Chambers. Added note, Kristin in service is outstanding, friendly, remembers you and your scenarios, and great to work with. Even more impressive is the senior mechanic who i am disappointed i cannot remember his name. The ONLY person i would EVER trust to touch my car and more so, not think twice about it not being right after!! You need to know how much trust and respect this guy earned!! - i have never let someone touch my car except when under warranty or forced because i don't have a tire changer or balancer at home(yet).... Easy to talk with, no ego to bruise when i asked mildly contradicting questions. But AMAZINGLY Knowledgeable with the Camaro, i can only imagine what else he knows about. I'm telling you, he was a walking car Google!! i was talking about a rear diff sound and he said oh yeah, lets pull up the Brake KB off the computer..... NOT A Brake related sound, but the KB WAS under brakes and about a diff noise!! He pulls this out of his head like it was nothing. Walking frickin car Google!!! And if you read this far, i hope you enjoyed the rant and well deserved praises. They all certainly earned/deserve it! More