Herb Chambers Chevrolet of Danvers
Danvers, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Genuinely providing exceptional customer satisfaction Hello All, Genuinely providing exceptional customer service and great satisfaction; it is what I experienced after bringing my car for service at H Hello All, Genuinely providing exceptional customer service and great satisfaction; it is what I experienced after bringing my car for service at Herb Chambers Chevrolet of Danvers. I didn't write this review sooner because I wanted to find the correct words to simplify my deep satisfaction. I want to thanks Eduart Lela for connecting me with John Tammaro. Indeed, John showed appreciation and importance in addressed all my concern and found the solutions to the issue with my vehicle. Again many thanks and enjoy the coming holidays. FR More
Buying a new equinox’s 2019 from Saria Ech-Chergui I bought a new car from the best sales person I’ve done deals with I have bought many of new cars but this experience was by far the best My sales p I bought a new car from the best sales person I’ve done deals with I have bought many of new cars but this experience was by far the best My sales person was Saria Ech-Chergui. She was the best. I recommend he to everyone she is very knowledgeable in her cars I rate her as a 10 out of 10 More
Exceptional Staff and Customer Service ! I’ve never had quite the experience at any other dealership until the minute I walked threw Herb Chanmbers Chevy’s doors ! Mr Clinton Gerrish, my sale I’ve never had quite the experience at any other dealership until the minute I walked threw Herb Chanmbers Chevy’s doors ! Mr Clinton Gerrish, my sales rep. was not only welcoming, yet knowledgeable and consciencious of my needs. To ice the cake, Bobby Haddad from Finance made my miracle happen ! Knowingly being upside down on my previous loan, and attempting to achieve a comfortable monthly payment with average credit Bobby made things happen ! Even on their days off both of my reps were by my side every step of the way until I drove off the lot. The amount of respect and no hassle experience I achieved here with Mr Clinton and Bobby was like no other ! My go to team now and in the future ! I recommend anyone looking for a hassle/struggle free experience and even those with doubt in many situations this team can make some magic happen ! Clinton and Bobby I couldn’t thank you guys enough ! I never write reviews but this one was necessary ! Keep up the great work guys ! More
As I was driving away with my new Vette I felt awesome I worked with Bobby while doing the closing buying a new Corvette C7. Bobby and his staff were just amazing. He took the time to explain to me the t I worked with Bobby while doing the closing buying a new Corvette C7. Bobby and his staff were just amazing. He took the time to explain to me the terms and even help getting some additional services that will help me with the whole experience of owning a new Vehicle. I asked for some special request and not only Bobby deliver but surpassed my expectations. I really like this Gentleman, he is bright, smart, cares, insightful, genuine nice and super helpful. I wish the best and keep in touch. REDS More
2018 Chevy Volt I’d like to give a special thank you to Kevin Fitzpatrick for helping me lease my 2018 Chevy Volt! Kevin made the process seamless, and he even showed I’d like to give a special thank you to Kevin Fitzpatrick for helping me lease my 2018 Chevy Volt! Kevin made the process seamless, and he even showed me a couple features on my new car I didn’t know I had. I would highly recommend any family or friends looking for a Chevrolet to make an appointment to see Kevin! 😎 More
inconsiderate My experience with Mr. Stewart was not the best. I told him that since I'm a college student who only rely on students loans, I was looking a monthly My experience with Mr. Stewart was not the best. I told him that since I'm a college student who only rely on students loans, I was looking a monthly lease payment meeting my budget, which is what I would expect out of Cruze that has old fashion wheel cover (tyre), doesn't have in/off power bottom, and don't open the roof, .. Obviously, he didn't care about that, but just to make the best deal possible for his own interest. I ended finding the same car on their webpage days later, 3 times lower than what he was charging me... Had I seen that before hand, I would have never gone with them. More
Multiple Repairs I've brought my 2013 Sonic here for repairs as it's conveniently located near the Enterprise dealership that I also deal with. From insurance/warrant I've brought my 2013 Sonic here for repairs as it's conveniently located near the Enterprise dealership that I also deal with. From insurance/warranty claims and general repairs my experiences have all been the same. Mostly I feel that they're just too busy and not staffed properly. In my opinion there needs to be better systems and management oversight as oftentimes I do not get a phone call when work is complete and typically when I bring in my car be it for an appointment or not it always takes a long time for me to be seen by someone. Prices seem fair and I'd rather my work be done by a dealership with certified mechanics. Thoroughness of work is also an issue as I've had different problems arise that seem to be interconnected and of course they crop up after the fact. Perhaps had I bought a better vehicle (i.e. not a Sonic) I wouldn't have half the issues in general. Overall: Workmanship: 3 Speed of service: 1 Customer service: 1 Price: 3 More
Flawless experiance buying my new Tahoe I dealt with Clinton Gerrish, Corey Stewart, Cory Upton, and Zashary Santiago. I also had help from Bobby Haddad, and Kevin Fitzpatrick with programin I dealt with Clinton Gerrish, Corey Stewart, Cory Upton, and Zashary Santiago. I also had help from Bobby Haddad, and Kevin Fitzpatrick with programing features. ALL these guys were great to deal with. All regular guys, easy to talk to, no pressure, which made for a very comfortable experience. I have also dealt with Kristen in Service in the past who is another A+ player. Thank you! Bill Wood More
Looking for a used car I went to the Chevy dealership to look for a used car, as I had been in an accident and my car was totaled. I was not sure what I was looking for, jus I went to the Chevy dealership to look for a used car, as I had been in an accident and my car was totaled. I was not sure what I was looking for, just a car that I could afford. When I walked in, Alexander grant smiled at me and approached me and introduced himself. He made me feel comfortable and we discussed what I needed and he got me a bottle of water and took a walk outside. We looked at every car that they had on the lot that was used. I finally settled on a 2016 Chevy Cruze and Alex went to work. I had no money to put down and I am homeless, and finances are limited. He was able after many trips to hash out something I could afford and made me extremely happy. Corey Stewart and Bobby Haddad were so very kind as well and showed me respect even though I was not a wealthy person. they made me feel excited and were willing to help me anyway they could. If it weren't for Alex's persistence, I would have left there without a car and in tears. The accident was not my fault and I had saved for a long time to get it and only had it a year, I never expected to have to look for another car. Thank you Alex for everything!! More
Always going the extra mile for the customer Ive been to quite a few dealerships also worked at some, the guys in sales always help us out. They help get you to where your payments need to be and Ive been to quite a few dealerships also worked at some, the guys in sales always help us out. They help get you to where your payments need to be and always feel like your walking away with the best deal you can get. Zaschary really helped us out with finding the right car 2-3 years ago and cory went that extra step to make sure we were paying what we were comfortable with. We bought another vehicle from them 8 months ago and they made sure i was happy and positive i wanted the vehicle. I didn’t feel pressured at all and i didnt get a million calls or emails. Buying a car is an investment so you have to be happy. I will forever recommend and forever come to see this guys because they always take care of the customer. Thank you for making the experience amazing!! More