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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.9
477 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 477 reviews

March 24, 2018

Always going the extra mile for the customer Ive been to quite a few dealerships also worked at some, the guys in sales always help us out. They help get you to where your payments need to be and More

by Mascolese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaschary santiago
Apr 22, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to write such a great review! Here at Herb Chambers we strive for excellence in customer service and always what our guests to leave happy, and comfortable with their purchases. Zaschary and Corey are great assets to our team and I will be sure to pass along your recommendation to them! Thank you for your business and we look forward to serving your automotive needs in the future! Best, Jim Klimas, General Manager.

March 20, 2018

Very customer friendly Corey Stewart, Clinton Gerrish, Zashary Santiago, all three were very friendly, honest, sincere, yet very professional at the same time. Mr. Chambers More

by dond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your 5-star review! Corey, Clinton, and Zachary are great members of our team and I am pleased to learn that they provided you with such great customer service. I will be sure to pass along your kind words to them. Thank you for your business! Best, Jim Klimas, General Manager.

March 13, 2018

Top Notch Service I want to say this dealership stands behind their customers 100 % John made a pretty angry customer, myself, into a totally loyal customer from now o More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 22, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your great feedback! I am pleased to know that John was able to provide you with excellent customer service, making your experience a positive one! We look forward to working with you again. Best, Jim Klimas, General Manager.

March 07, 2018

It was a great experience. We recently purchased an equinox. Daniel Ursino, Cory Upton, Zashary Santiago helped us. They were very professional, helpful, and respectable. Thank More

by Mary123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ursino, Zashary Santiago
Mar 07, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Mary, for your feedback on your recent experience with our team. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new vehicle! Best, Jim Klimas, General Manager

February 07, 2018

Outstanding Experience We visited Herb Chambers Chevrolet with the goal of leasing a new Chevy Silverado. From start to finish, we were treated with respect, professionalis More

by jmskon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saria Ech-Chergui
Feb 07, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you for your feedback on your recent experience with with Saria and Corey. We take pride in providing exceptional customer service and I'm happy our team was able to deliver. Thank you for your comments and enjoy your new Silverado! Best, Jim Klimas, General Manager

January 29, 2018

All purchase transaction took 2 hours . I stopped by for a question on possibility of trading my old track and in 2 hours i left with a NEW TRACK This is what i call customer service. Thi More

by Andy kadeli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduard Lela , and Ronmir
Jan 30, 2018 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Andy, for taking the time to write this review. I'm so happy to read that your 10th car-buying experience with Eduart and Ronmir was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like they did just that! We appreciate your continued business and look forward to seeing you again. Best, Jim Klimas, General Manager

November 20, 2017

Shopped around, came back to Herb Chambers in Danvers! Our first contact was Daniel Ursino and we were impressed. He was energetic and toured many vehicles outside with us, in the rain! He brought the truc More

by Sandy Rubchinuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ursino
Nov 21, 2017 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Sandy, so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! Enjoy your new Silverado and we wish you a very happy Thanksgiving! Best, Jim Klimas, General Manager

November 18, 2017

Great Service, This was my first time using your evening service, I was in the area so I called to see if I could stop in for my routine maintenance. I spoke to Mat More

by MandyPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Waldo
Nov 19, 2017 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Sal, for taking the time to share your experience. We're thrilled that you enjoyed working with Matt, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Jim Klimas, General Manager

October 26, 2017

First time buyer As a first time car buyer I was very nervous about purchasing a new car. Chris made purchasing the car very easy. Chris Esteves was knowledgeable, ent More

by Kmonje08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Esteves
Oct 26, 2017 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the wonderful review! I'm so glad to know Chris was able to provide you with such a positive buying experience. Please come back to see us again and enjoy your new Chevy! Best, Jim Klimas, General Manager

September 02, 2017

not reliable FYI Do not lease a car from herb chambers chevrolet in Danvers Mass. They are liars and crooks. Leased a car for 3 and 1/2 years from them bought a in More

by davidfeener
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
not with dealer anymore
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