Herb Chambers Chevrolet of Danvers

Great to deal with. Accommodated all of my requests. Very pleasurable experience. Good selection of vehicles to choose from. Would definitely buy from again. Thanks. pleasurable experience. Good selection of vehicles to choose from. Would definitely buy from again. Thanks. More

Joshua was extremely helpful and professional. He went above and beyond explaining vehicle features. I suffer is sciatica and he helped me test drive many cars, above and beyond explaining vehicle features. I suffer is sciatica and he helped me test drive many cars, More

Josh was great! Super helpful and responsive! Thank you Josh!! Really appreciate your guidance and patience with us throughout the whole car buying process! 5 stars for you! Josh!! Really appreciate your guidance and patience with us throughout the whole car buying process! 5 stars for you! More

Josh was a pleasure to work with. The entire buying process was clearly layed out and ran smoothly and quickly. Would highly recommend Josh for anyone interested in purchasing a new car. process was clearly layed out and ran smoothly and quickly. Would highly recommend Josh for anyone interested in purchasing a new car. More

Kevin makes buying the car experience very easy. He is extremely knowledgeable and a pleasure to work with. At no point throughout the process was there any pressure and his response to inquiries is con extremely knowledgeable and a pleasure to work with. At no point throughout the process was there any pressure and his response to inquiries is conducted in a timely manner. Find Kevin when you go to buy your next car!! More

Enjoyed working with Josh on the purchase of Silverado truck. Josh was thorough, personable , and a pleasure to work with. I believe he is an excellent asset to your team truck. Josh was thorough, personable , and a pleasure to work with. I believe he is an excellent asset to your team More

Purveyors of false hope We were warned by a lot of people not to come here, but decided to give it a chance seeing as they had some good deals. We spent a couple of hours fil We were warned by a lot of people not to come here, but decided to give it a chance seeing as they had some good deals. We spent a couple of hours filling out paperwork, and all seemed pleasant on the surface. The staff was very nice and appeared to really care about what we wanted and how they could help. We left there in good spirits after being assured that we had reached a deal that worked for us as well as them. We were asked to pay $140 in cash for registration fees, so we did. We were told that we would be able to pick up our car in a few days, and that we would receive a text the following day with what our next steps were. The text came as promised, but it wasn't the news that we were expecting. They informed us that they needed $7000 more in cash after telling us the previous day that they would work with what we had. After work, we went back to get the cash that we had given them back, because we didn't have the $7000 they wanted so we wouldn't be purchasing the car. When we went back to get the money, we were told that they couldn't give us the cash back (even though we had a receipt stating that we paid cash) and that they would have to cut us a check which they would then mail to us or we could come back and pick up. As we were getting in our car to leave, we could see a few of the staff members through the giant glass windows that make up the front of the building and they were pointing at us and laughing. We don't know for certain if they were laughing at us, but regardless, it was VERY unprofessional and we will neither be doing business with any Herb Chambers dealer again, nor will we be recommending them to anyone. Terrible experience. More