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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.9
486 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 486 reviews

January 20, 2025

I delt with Scott and have been dealing with him for years I’ve brought corvettes Cadillacs and fords there some I bought there some I didn’t he has always treated me good and just as important fixed th More

by dcal45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lions
Jan 21, 2025 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for your continued trust in Scott and the team at Herb Chambers Chevrolet of Danvers! We're delighted to know you've had consistently positive experiences with us. Your recommendation means a lot, and we're here whenever you need assistance!

January 09, 2025

I found every aspect of Herb Chambers Chevrolet in Danvers to be incompetent from the sales manager to the finance person and especially the service department nobody really cares about the customer a More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mason the salesman
Jan 09, 2025 -

Herb Chambers Chevrolet of Danvers responded

David, thank you for the review. We strive for excellent customer service and it's disappointing to know we fell short. I would appreciate the opportunity to discuss this further with you and see how we can make things right. Please feel free to reach out at your convenience. Thanks again, Bobby Haddad - General Manager - rhaddad@herbchambers.com

December 05, 2024

The service team at Herb Chambers Chevrolet is outstanding. I’ve had the pleasure of dealing with Erio Perez as my service advisor on a few occasions. He is personable and very thorough throughout More

by Geno D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erio Perez
Dec 05, 2024 -

Herb Chambers Chevrolet of Danvers responded

Geno, we're delighted to hear that Erio and our service team at Herb Chambers Chevrolet of Danvers provided you with such a thorough experience. Thank you for sharing your positive feedback!

November 28, 2024

Every one I encountered at the dealership was friendly and knowledgeable. They had the part that I needed and made the repairs in a timely manner The waiting room was clean and comfortable More

by 37mystic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the service department
Nov 28, 2024 -

Herb Chambers Chevrolet of Danvers responded

Hi! Thank you for sharing your experience with us at Herb Chambers Chevrolet of Danvers! We're glad to hear our team provided friendly service and that the repairs were completed promptly. We appreciate your feedback on our clean and comfortable waiting room as well!

November 20, 2024

All staff sales finance and customer service I believe all went above and beyond Miguel Martinez is a great salesman this is the second vehicle I have purchased from him More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miki
Nov 20, 2024 -

Herb Chambers Chevrolet of Danvers responded

James, we're delighted to hear that Miguel and the team at Herb Chambers Chevrolet of Danvers exceeded your expectations once again. Thank you for choosing us for your second vehicle purchase!

November 20, 2024

Service department is superb, Mike always treats me terrific and is the reason I keep going back More

by absegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Nov 21, 2024 -

Herb Chambers Chevrolet of Danvers responded

We're so glad Mike & the team continue to earn your support! Thanks for being a Herb Chambers Chevrolet of Danvers customer. We look forward to your next visit!

November 02, 2024

Addressed all my questions and work was completed in a timely manner. I would definitely recommend the staff in the service department for any service related questions. More

by vjpace16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 04, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for recommending our service department at Herb Chambers Chevrolet of Danvers! We're glad to hear that your questions were addressed and the work was completed promptly. We appreciate your support!

October 31, 2024

Kevin was professional, honest, and a pleasure to work with. He helped us find all the discounts we could qualify for. We didn’t feel unpleasant pressure and reached a fair deal. Really happy with our exp More

by Will44
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Herb Chambers Chevrolet of Danvers responded

Will, thank you for sharing your positive experience with Kevin and the team at Herb Chambers Chevrolet of Danvers! We're glad to hear that you found a fair deal without any pressure. Enjoy your new vehicle, and we appreciate your support!

October 11, 2024

It is always a pleasure dealing with Scott he takes care making sure all things are right and when I leave I have no worry More

by ajdsavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
Oct 11, 2024 -

ajdsavage responded

Thank you Scott always a pleasure

Oct 11, 2024 -

ajdsavage responded

Thank you

Oct 14, 2024 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review! We're happy to hear Scott always takes such wonderful care of you & your vehicle and we'll be sure to let him know how much you appreciate his assistance. See you next time at Herb Chambers Chevrolet of Danvers!

September 30, 2024

Service staff are great and easy to deal with. I’ve never been disappointed. Thank you. More

by msherwoodpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Herb Chambers Chevrolet of Danvers responded

It's our privilege to serve you! Thanks for being a Herb Chambers Chevrolet of Danvers customer - we look forward to seeing you next time!

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