Herb Chambers BMW of Sudbury - Service Center

Brynn was a great service advisor. She kept me informed throughout and process was easy. She kept me informed throughout and process was easy. More

The experience was exceptional. I was taken care of from the moment I called. Would absolutely recommend! I was taken care of from the moment I called. Would absolutely recommend! More

I went in for regular service, two hours later they said I needed my tires rotated and an alignment. Another two hours later, I asked for the status of my car. I was told it was in line for the alignment. I I needed my tires rotated and an alignment. Another two hours later, I asked for the status of my car. I was told it was in line for the alignment. I said don’t bother, I need to leave, 20 minutes later, I got my keys. They never washed my car, but I suppose that’s my fault for rushing them. This is my third car Serviced there, second car bought there. More

My service rep Breanna had me wait 2 hrs and 20 minutes to have the battery in my remote control changed. Then for the next week and a half, she kept making promises to get back to me by a certain time-she to have the battery in my remote control changed. Then for the next week and a half, she kept making promises to get back to me by a certain time-she never did. Luckily My Phan spotted me looking unhappy and asked if she could help. She turned everything around. Solved my problem and saved me money. Thank you My! More

The repair process was efficiently handled, thank you! However, I noticed my tire pressure indicator was still low upon collection. Appreciated the loaner car and the complimentary wash. Thank you again However, I noticed my tire pressure indicator was still low upon collection. Appreciated the loaner car and the complimentary wash. Thank you again for your service. More

Yordanys provided the service advisor guidance that I would expected from the number of years I have been associated with Herb Chambers. But I must also add that Yordanys provided more. His addition to d would expected from the number of years I have been associated with Herb Chambers. But I must also add that Yordanys provided more. His addition to detail enabled a long morning to end in a very productive and resolved day. That was very much appreciated by this long-standing customer. The service technician commented Yordanys arriving at the appropriate vehicle solutions. More

Yordanys at BMW Sudbury was very helpful and provided updates as needed. He was always available. updates as needed. He was always available. More

The dealership was incredible. Yordanys was great! Mike Walsh is the best! Great dealership that I would recommend Yordanys was great! Mike Walsh is the best! Great dealership that I would recommend More

Yordanys at BMW of Sudbury was very knowledgeable, helpful, and professional when managing my service request. helpful, and professional when managing my service request. More

Great service! Very attentive to detail and support. They did everything possible to ensure I was satisfied with the service that I received. Very attentive to detail and support. They did everything possible to ensure I was satisfied with the service that I received. More