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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
890 Reviews

890 Reviews of Herb Chambers BMW of Sudbury - Service Center

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December 01, 2024

The guys they did a very good job and the customer service team they are very good too !!! More

by Abou Raad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback, Abou! Our Herb Chambers BMW of Sudbury team looks forward to serving you again in the future!

November 30, 2024

Herb Chambers at Sudbury is truly wonderful. Laura helped us and she was the best More

by audreygemmragmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Dec 02, 2024 -

Herb Chambers BMW of Sudbury responded

This is great to hear, Audrey! Thank you for choosing Herb Chambers BMW of Sudbury!

November 26, 2024

Good service associate and good service. I will be happy to come back next time More

by mandarkasture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chavin Fagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

November 26, 2024

Service was excellent, My was outstanding and was beyond helpful!! Couldn’t have asked for a better experience. More

by X7review2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that you had an outstanding experience with us at Herb Chambers BMW of Sudbury! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.

November 26, 2024

Excellent service experience. All services were fully explained and executed in a timely fashion. Service provider was fully cognizant of customer satisfaction. More

by JBNY1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your positive experience with Herb Chambers BMW of Sudbury! We're delighted to know that our team provided excellent service and ensured everything was explained clearly. We appreciate your feedback and look forward to serving you again in the future!

November 22, 2024

I recently had my car serviced at BWM Sudbury, and the experience was fantastic. Jonathan was professional, attentive, and kept me informed throughout the process. The entire team delivered top-notch serv More

by patel.che
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 22, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your positive experience with us at Herb Chambers BMW of Sudbury! We're delighted to hear that Jonathan and the team provided professional and attentive service. We appreciate your recommendation, and we're here whenever you need us!

November 16, 2024

I cannot believe that they charged me $800 for simply a battery replacement on a 328i More

by rl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Ewen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for letting us know about your disappointing experience. Your feedback will help us provide better service in the future. If you would like to discuss anything further, I've listed my contact information here. Sean King - General Manager - sking@herbchambers.com

November 15, 2024

The lady is so nice and answer the questions I asked. I am so happy to have my X3 back! More

by Helloamymak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My
Nov 16, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to hear you had a great experience and that you're happy to have your X3 back at Herb Chambers BMW of Sudbury. We look forward to serving you again! Safe travels!

November 13, 2024

My experience was fantastic! Yordanys, my service advisor, delivered outstanding customer service. He carefully reviewed my vehicle's needs to ensure that I would be safe when I More

by Klew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that Yordanys provided you with outstanding service at Herb Chambers BMW of Sudbury. It's great to know he made your experience a positive one and ensured your vehicle's needs were met. Thanks for sharing!

November 12, 2024

Excellent service and communication of any issues and concerns. They provided Unilateral application of discounts available. More

by pcmcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Herb Chambers BMW of Sudbury provided excellent service and clear communication. We appreciate your feedback and look forward to serving you again in the future!

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