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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
924 Reviews
Call Service Center (508) 903-5300

924 Reviews of Herb Chambers BMW of Sudbury - Service Center

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April 11, 2025

Travis and the team did everything they said they would and on time. I waited for the car which was ready and clean when they said it would be. More

by wsweinstein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2025

The service at BMW Sudbury is truly exceptional. Starting with Sales and Charlie K, service led by Michael and his team make the experience so special and unique. We buy every car there and have for More

by dialbano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Albertian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna
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Apr 07, 2025 -

Herb Chambers BMW of Sudbury responded

Thank you for your loyalty and kind words about Herb Chambers BMW of Sudbury! We're delighted to hear that Charlie, Michael, and the team have consistently provided exceptional service over the years. We look forward to continuing this tradition with every visit!

April 03, 2025

Fran the service Manager and Wilson my salesman were great. They coordinated my needs and had me in and out in no time. Beautiful waiting area with a Coffee bar and bowls of apples! More

by Donnamarieanastasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that Fran and Wilson provided you with such efficient service at Herb Chambers BMW of Sudbury. Take care and please don't hesitate to reach out the next time we can be of assistance!

March 09, 2025

From scheduling the appointment and a loaner to the resolution of the problem necessitating this recall all went smoothly. More

by williamsylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Prodell 5 star rating
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Mar 10, 2025 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that everything went smoothly with your appointment and recall at Herb Chambers BMW of Sudbury. Thank you for sharing your experience!

March 01, 2025

Great service center - priced very reasonably and work is getting done on time. I came with no appointment and Travis my service advisor was so kind to take me immediately. I waited for my service to be More

by andrew.kryvonos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Albertian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Herb Chambers BMW of Sudbury responded

Andrew, we're delighted to hear that Travis and the team at Herb Chambers BMW of Sudbury provided you with such efficient service. We appreciate your feedback and look forward to seeing you again!

March 01, 2025

So much more organized than the previous one I went to! Laura was amazing and kept me informed along the way! More

by poojsingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Mar 03, 2025 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that Laura provided you with an excellent experience at Herb Chambers BMW of Sudbury. Thanks for sharing your feedback!

February 26, 2025

Great service very prompt they were able to answer all of my questions and concerns. More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Herb Chambers BMW of Sudbury responded

This is great to hear, Monica! Thank you so much! - Herb Chambers BMW of Sudbury

February 23, 2025

Easy scheduling of appointments, free loaner car, excellent communication with service advisor. Love the video of inspection. More

by mjboynton
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Mjboynton, we're delighted to hear you enjoyed the convenience and communication at Herb Chambers BMW of Sudbury. Thanks for highlighting our service features like the video inspection! Safe travels!

February 22, 2025

Quick, efficient and up to date communication. Great area to work while I waited for 2 hours. More

by sargavakianem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Feb 24, 2025 -

Herb Chambers BMW of Sudbury responded

We appreciate your continued patronage and hope to see you back soon! Thank you so much! - Herb Chambers BMW of Sudbury

February 20, 2025

Yordanys Perna-Perez, the service advisor with whom I interacted, made my service experience the most professional of all the service appointments I have had at this dealership over the many years I have More

by cmjaixen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that Yordanys provided you with such a professional service experience at Herb Chambers BMW of Sudbury. Thank you for your continued trust in us, and we look forward to serving you again next time!

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