Herb Chambers BMW of Sudbury - Service Center
Sudbury, MA
890 Reviews of Herb Chambers BMW of Sudbury - Service Center
Too many issues with this dealership going back years! ! I am stupid to think their attitude and service will improve!! ! I am stupid to think their attitude and service will improve!! More
Service here is better than tulley. Gary was great and walked me through the repairs he brought to my attention. I will like to come back here for service, thanks gary Gary was great and walked me through the repairs he brought to my attention. I will like to come back here for service, thanks gary More
Repairs that were needed were pricy but Gary articulated as to why these needed to be done. Service was good, wash department is a complete disaster but that’s besides the point. Thanks Gary -Don as to why these needed to be done. Service was good, wash department is a complete disaster but that’s besides the point. Thanks Gary -Don More
Great service! Always done in an efficient and timely manner. Employees very pleasant and excellent communicators. Highly recommend! Always done in an efficient and timely manner. Employees very pleasant and excellent communicators. Highly recommend! More
Always very impressed with the organization, care and layout of the dealership. In this case, I was particularly impressed with my service advisor, Breanna. She was very responsive and professional and layout of the dealership. In this case, I was particularly impressed with my service advisor, Breanna. She was very responsive and professional and worked very hard to make a large service project manageable for our family. More
My wait was very long, but I think the circumstances were out of the service department's control. Everyone I dealt with was courteous and very helpful. out of the service department's control. Everyone I dealt with was courteous and very helpful. More
Very hard get in touch with someone there been calling for two weeks now haven't been able talk anyone and haven't given me any call backs when had dropped car off they wouldn't give me call they only di for two weeks now haven't been able talk anyone and haven't given me any call backs when had dropped car off they wouldn't give me call they only did by text messages updates and when asked call not text they text anyways More
Service is very slow. My oil change took 3.5 hours, not sure why. Seems extremely long for a routine maintenance service. My oil change took 3.5 hours, not sure why. Seems extremely long for a routine maintenance service. More
Great service and staff. Easy in easy out. Went in for a simple oil change and tire pressure. Easy in easy out. Went in for a simple oil change and tire pressure. More
Any issue or any problem I’ve had with my vehicles, Travis has always not only fixed the issues, he has gone above and beyond to ensure I’m 100% satisfied. Travis has always not only fixed the issues, he has gone above and beyond to ensure I’m 100% satisfied. More