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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,126 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,126 reviews

June 03, 2025

Quality dealership, very professional, did not feel pressured. Would definitely do business with them again. More

by KD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mostafa Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherrad Abdool
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback! We're delighted to hear that your experience at Herb Chambers BMW of Sudbury was professional and pressure-free. We look forward to assisting you again in the future!

June 03, 2025

My appointment was on Friday 5/23 with a list of 3 items to be addressed. Two of the 3 were taken care of that day. The technician made 4 recommendations via a video diagnosis. I approved all 4 recommendati More

by Janejlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Ewen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Albertian
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Herb Chambers BMW of Sudbury responded

Jane, thank you for reaching out. It's important to us that all your concerns are addressed promptly, so I'll ensure this is looked into right away. Please feel free to reach out if you have further questions or need assistance in the meantime. Respectfully, Sean King - General Manager - sking@herbchambers.com

May 31, 2025

The new receptionist was funny and polite. Jack was very professional and has a very relaxed demeanor. He didn’t pressure me at all, which is important. Chad in finance was good; Julie the tec More

by elrivers20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rececptionist- name unknown, Julia in tech
Jun 02, 2025 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience with us at Herb Chambers BMW of Sudbury! We're glad to hear that our team, including Jack, Chad, and Julie, made a positive impression. We appreciate the feedback and look forward to seeing you again soon!

May 25, 2025

I dropped my new X5 50e ( which I purchased at this dealership) to be checked on for charging issues and a software recall at 7:30 am. Breanna never called me to let me know the situation with the car. More

by tchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Breanna Camire
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Herb Chambers BMW of Sudbury responded

It's disheartening to hear about your experience with the service on your X5 50e. We strive for timely and effective communication, so it's concerning that we fell short here. I apologize for any inconvenience this has caused you, and I'd like to address these issues directly if you're open to it. Please feel free to reach out at your convenience. Thank you, Sean King - General Manager - sking@herbchambers.com

May 25, 2025

Travis was a great service advisor. He was able to keep me updated about my vehicle. More

by joshualee2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Joshua! Thank you for leaving us this five-star review and for your kind words for Travis from our service team at Herb Chambers BMW of Sudbury! We'll see you next time!

May 25, 2025

Travis was great to work. He was thorough in making sure the service was completed to standard, explained additional service needed, and communicated each step along the way. More

by jeichelburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
May 26, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Jei, thank you for the feedback! We're glad to hear Travis provided thorough service and clear communication at Herb Chambers BMW of Sudbury. We apologize for any confusion regarding the invoice details; please feel free to reach out, and we'll be happy to assist further.

May 25, 2025

BMW of Sudbury made the buying experience amazing ! Client Advisor, Jack O’Donovan, was professional , knowledgeable and extremely pleasant to work with . I highly recommended BMW of Sudbury to anyone More

by Leedsee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your positive experience with us at Herb Chambers BMW of Sudbury! We're delighted to hear that Jack provided such excellent service. We appreciate the recommendation and hope you're enjoying your new vehicle!

May 25, 2025

Great service from the test drive to ordering my car, financing it, and learning about all the features when I picked it up. I will definitely bring the car here for service. More

by npsilliman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna De Oliveria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Farah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Silliman! We're delighted to hear that you had a seamless experience from start to finish at Herb Chambers BMW of Sudbury. We look forward to seeing you again for your car's service needs!

May 24, 2025

Nikolas Gomes is excellent advisor. Very attentive and responsive. He handled check engine issue on my X5 very professionally. Unfortunately I can’t say the same about my previous More

by RSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Jack was so pleasant and knowledgeable. I feel that he cared and got the right car for me. I would recommend him to anyone looking for a BMW. More

by Lrich5000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Crede
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience with Jack at Herb Chambers BMW of Sudbury! We're delighted to hear he provided such attentive service and helped find the perfect car for you. Enjoy your new BMW, and we appreciate the recommendation!

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