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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,400 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,400 reviews

February 23, 2025

Had my car brought to the dealership with flat tire. My service advisor had it evaluated and the tire replaced with perfect balancing within 4 hours. Also they very thoroughly cleaned a very dirty car More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
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Feb 24, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear about your fantastic service experience at Herb Chambers BMW of Boston! Our team is committed to providing efficient and thorough care, so it's great to know we hit the mark. Thank you for sharing your positive feedback!

February 22, 2025

Very efficient and friendly service with good communication by text and easy online payment system. More

by johnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
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Feb 24, 2025 -

Herb Chambers BMW of Boston responded

John, thank you for visiting Herb Chambers BMW of Boston! We hope we have the opportunity to serve you again in the future!

February 22, 2025

I had a wonderful experience buying a car from Norman at Herb Chambers BMW. Thanks More

by VS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman
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Feb 24, 2025 -

Herb Chambers BMW of Boston responded

We're so happy to hear this! Please don't hesitate to reach out if Norman & the Herb Chambers BMW of Boston team can assist you again in the future!

February 20, 2025

Herb Chambers is great servicing vehicles and doing multipoint inspections using video footage of the findings! More

by Luisrodriguezsr19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that you appreciated the video footage during your service at Herb Chambers BMW of Boston! Our team is committed to providing transparent and thorough inspections. Thanks for sharing your experience with us!

February 18, 2025

Best service experience ever. Higor was beyond helpful, pleasant and responsive . You’re lucky to have him More

by gmshouki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Higor provided such an exceptional service experience at Herb Chambers BMW of Boston. Thank you for sharing your feedback, and we agree - we're lucky to have him on our team!

February 16, 2025

Professional staff, quick service, nice waiting area. I would recommend everyone to use BMW Herb Chambers dealership in Boston. More

by Levon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Feb 17, 2025 -

Herb Chambers BMW of Boston responded

Levon, thank you for recommending Herb Chambers BMW of Boston! We're delighted to hear that our professional staff and quick service met your expectations. We appreciate your support!

February 15, 2025

Staff and crew very professional, friendly and clean environment. Samik very supportive answer all my concerns. More

by M22tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! We're delighted to hear that Samik and our team at Herb Chambers BMW of Boston provided a professional and friendly experience. We appreciate your support!

February 15, 2025

this was my first time there a BMW they were very reasonable and helpful with me getting my car back on the road and Willing to work with me More

by Jasoncoutain88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that your first experience with Herb Chambers BMW of Boston was a positive one! Our team is always here to help and ensure you get back on the road smoothly. Thanks for choosing us!

February 13, 2025

The service advisers do an excellent job communicating the process, to get my vehicle repaired, I am very satisfied and my vehicle runs excellent. Thx More

by Average joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliane
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Feb 13, 2025 -

Herb Chambers BMW of Boston responded

Hi Joe, we're delighted to hear that our service advisers at Herb Chambers BMW of Boston provided excellent communication and got your vehicle running smoothly. Thank you for sharing your satisfaction with us! Safe travels!

February 13, 2025

Higor was very helpful in assisting me. He also aided me in the process by sending updates. More

by CarleighB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Herb Chambers BMW of Boston responded

Hi Carle, we're glad to hear Higor was helpful and kept you updated throughout the process at Herb Chambers BMW of Boston. We look forward to serving you again! Safe travels!

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