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Herb Chambers BMW of Boston

Boston, MA

4.8
2,399 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,399 reviews

May 17, 2025

As an out of towner in desperate need of a tire so I could head home, the warm, welcome and assurance I received immediately reduced my anxiety. The team was friendly, professional and quickly dealt wit More

by stacey_deziel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth and the service team
May 19, 2025 -

Herb Chambers BMW of Boston responded

Stacey, we're so glad our team at Herb Chambers BMW of Boston could assist you during your emergency and get you back on the road quickly. Thank you for trusting us with your needs! Safe travels home!

May 13, 2025

I brought the vehicle for inspection and the effectiveness was amazing. Did not hv to wait long. Great Job! More

by Lucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
May 14, 2025 -

Herb Chambers BMW of Boston responded

Lucia, we're delighted to hear about your efficient experience at Herb Chambers BMW of Boston. Thank you for the kind words and we look forward to serving you again!

May 10, 2025

Excellent service, communication and attention to detail. Thank you for taking care of my car More

by MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
May 13, 2025 -

Herb Chambers BMW of Boston responded

It's our privilege to serve both you & your vehicle! Thanks for choosing Herb Chambers BMW of Boston and please don't hesitate to reach out the next time we can be of assistance!

May 10, 2025

Excellent experience. My service advisor was polite, proffered. They helped me right away with my problems. More

by ardidadgar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jurell
May 12, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that your experience with our service team at Herb Chambers BMW of Boston was excellent. Thank you for sharing your feedback, and we're here whenever you need us!

May 09, 2025

I had a great experience buying my car at Herb Chambers BMW. Nick was amazing - friendly, knowledgeable and efficient. I can highly recommend this dealer if you are looking for a new BMW! More

by Christian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Herb Chambers BMW of Boston responded

Christian, we're delighted to hear that Nick provided you with a fantastic car-buying experience at Herb Chambers BMW of Boston! Thank you for recommending us, and we hope you're enjoying your new BMW.

May 09, 2025

During my first service of my 1 y old X3, the service people discovered that rodents infested the engine compartment. They chewed some wired and damaged some parts that had to be replaced. Although this More

by BS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirill
May 12, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience with Herb Chambers BMW of Boston! We're glad to hear that our team provided professional service and quickly got you back on the road. We appreciate your understanding, and we're here if you need anything in the future!

May 05, 2025

Herb Chambers has been my families dealership for the past 15 years. Everyone goes above and beyond to provide exceptional customer service, making every car buying experience smooth and stress free. The More

by gasparh55
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lande
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Herb Chambers BMW of Boston responded

Thank you for being a loyal customer of Herb Chambers BMW of Boston for the past 15 years! We're delighted to hear that our team consistently provides exceptional service and makes your car-buying experience smooth. We appreciate your support and look forward to serving you in the future! Safe travels!

May 05, 2025

This dealership goes above and beyond to provide exceptional customer service, making every car buying experience smooth and stress free. Their knowledgeable staff and unbearable selection of vehicl More

by gasparh55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Herb Chambers BMW of Boston responded

Hi Gasparh, thank you for sharing your positive experience with Herb Chambers BMW of Boston! We're delighted to hear that our team made the car-buying process smooth and stress-free. We appreciate your kind words about our staff and vehicle selection, and we look forward to serving you again in the future! Safe travels!

May 04, 2025

The Herb Chambers BMW service team was gracious, flexible and responsive. I had never been to the dealership and will definitely be back. More

by SK39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Herb Chambers BMW of Boston responded

Hi! We're delighted to hear that our service team at Herb Chambers BMW of Boston made such a positive impression on your first visit! We look forward to welcoming you back in the future.

May 01, 2025

I recently purchased a BMW X1 from Herb Chambers in Boston and had the absolute pleasure of working with Ahmad and Omar. Ahmad went above and beyond to assist me throughout the entire process. From the More

by Kathleendavid17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Ahmad and Omar made your experience at Herb Chambers BMW of Boston exceptional! Your recommendation means a lot to us, and we'll be sure to share your kind words with the team. Enjoy every moment in your new BMW X1!