Herb Chambers BMW of Boston

Service here is always top notch, if you have a chance to work with James, he really knows the cars, the necessary service and what BMW can and can’t do for you in terms of warranty. work with James, he really knows the cars, the necessary service and what BMW can and can’t do for you in terms of warranty. More

Jing Lau was a fantastic sales person to work with as well as the rest of the team at the dealership. well as the rest of the team at the dealership. More

Herb Chambers in Boston is a great dealership. I have been taking my car for a long time here for service. I have been taking my car for a long time here for service. More

Norman was very helpful in the whole process. We were able to get to an agreeable number and made the deal happen! We were able to get to an agreeable number and made the deal happen! More

I would like to take a moment to express my sincere appreciation and gratitude to Higor Teixeira. Higor has been my service advisor and has taken care of my vehicle for the past three years. He is hig appreciation and gratitude to Higor Teixeira. Higor has been my service advisor and has taken care of my vehicle for the past three years. He is highly professional, extremely knowledgeable, and consistently informative. He always ensures that everything is done thoroughly and to the highest standard. During my most recent visit - when my coolant system failed and I encountered a few other issues, Higor once again stepped up and delivered exceptional service. As always, he went above and beyond, providing outstanding customer care. It’s always a great experience bringing my vehicle to him for service at Herb Chambers BMW of Boston. Thank you so much, Higor Teixeira! Best, Marat More

Hadi is an excellent salesman. Higor is great in service. Works well as a team Higor is great in service. Works well as a team More

James is a Very knowledgeable sales person, always providing timely updates on car repair status. Great experience working with him. Thanks providing timely updates on car repair status. Great experience working with him. Thanks More

I purchased my car elsewhere, but I'm confident this would've been a better buying experience at Herb Chambers. I've been having my car serviced here, they are professional, courteous, and thorough. would've been a better buying experience at Herb Chambers. I've been having my car serviced here, they are professional, courteous, and thorough. More

Nick Lagas, salesman, was excellent. Very attentive and very easy to work with. I would recommend. Very attentive and very easy to work with. I would recommend. More

The service department at the HCBMW of Boston was fantastic!.I had called them frantic because my vehicle would not come out of first gear and did not park. A woman had answered and listened patientl fantastic!.I had called them frantic because my vehicle would not come out of first gear and did not park. A woman had answered and listened patiently while I was talking a mile a minute. Eventually, my car had to be towed. I was still a mess when I arrived at the service department; Jurell was very thorough and patient with me. He answered all of my questions and was able to get me a loaner car. I was very happy that they were able to take a look at my car the next day. Upon picking up my car, I realized that they had checked my tires, topped off all the fluids and cleaned my car. It’s a nice perk. Overall, it was a great experience for my first time going to the service department. More