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Herb Chambers BMW of Boston
Boston, MA
2,386 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,386 reviews
May 09, 2025
I had a great experience buying my car at Herb Chambers BMW. Nick was amazing - friendly, knowledgeable and efficient. I can highly recommend this dealer if you are looking for a new BMW! BMW. Nick was amazing - friendly, knowledgeable and efficient. I can highly recommend this dealer if you are looking for a new BMW! More
by Christian
May 09, 2025
During my first service of my 1 y old X3, the service people discovered that rodents infested the engine compartment. They chewed some wired and damaged some parts that had to be replaced. Although this people discovered that rodents infested the engine compartment. They chewed some wired and damaged some parts that had to be replaced. Although this was expensive (insurance does not cover it), it was necessary. The dealership immediately offered a replacement car for free, I got back my car the next day, cleaned and washed. This was very professional and the service was great. More
by BS
Employees Worked With
Kirill
May 05, 2025
Herb Chambers has been my families dealership for the past 15 years. Everyone goes above and beyond to provide exceptional customer service, making every car buying experience smooth and stress free. The past 15 years. Everyone goes above and beyond to provide exceptional customer service, making every car buying experience smooth and stress free. Their knowledgeable staff and unbelievable selection of vehicles truly set them apart from the competition. More
by gasparh55
May 05, 2025
This dealership goes above and beyond to provide exceptional customer service, making every car buying experience smooth and stress free. Their knowledgeable staff and unbearable selection of vehicl exceptional customer service, making every car buying experience smooth and stress free. Their knowledgeable staff and unbearable selection of vehicles truly set them apart from the competition. More
by gasparh55
Employees Worked With
May 04, 2025
The Herb Chambers BMW service team was gracious, flexible and responsive. I had never been to the dealership and will definitely be back. and responsive. I had never been to the dealership and will definitely be back. More
by SK39
Employees Worked With
May 01, 2025
I recently purchased a BMW X1 from Herb Chambers in Boston and had the absolute pleasure of working with Ahmad and Omar. Ahmad went above and beyond to assist me throughout the entire process. From the Boston and had the absolute pleasure of working with Ahmad and Omar. Ahmad went above and beyond to assist me throughout the entire process. From the moment I walked in, he made everything smooth, quick, and stress-free. He was incredibly kind, knowledgeable, and genuinely cared about making sure I was comfortable and confident in my purchase. Omar, the financial banker, was just as amazing. Together, they did everything they could to ensure I got the best possible deal and left completely satisfied. Their teamwork, professionalism, and customer-first approach made all the difference. If you’re heading to Herb Chambers in Boston, I highly recommend asking for Ahmad and Omar. They’re an exceptional team and made my car-buying experience unforgettable. Thank you both for everything!!! More
by Kathleendavid17
May 01, 2025
Julieth the service advisor is extremely helpful, she is very patient, professional, courteous polite eager to help the customer. She is very knowledgeable about her job. I will definitely recommend her to very patient, professional, courteous polite eager to help the customer. She is very knowledgeable about her job. I will definitely recommend her to my friends. More
by Shouttonyuwon
Employees Worked With
None
April 30, 2025
I’ve been working with Mark Ravin for 20 years. First with my Mini and last ten years with my X3. Mark alwys has been the best service provider. He’s great at explaining things and I trust his advi First with my Mini and last ten years with my X3. Mark alwys has been the best service provider. He’s great at explaining things and I trust his advice. I always get timely updates on the status of my car. More
by Tom
Employees Worked With
Mark Ravin
April 30, 2025
Excellent customer care and service! This is my third car purchase from Hadi! Thank you! This is my third car purchase from Hadi! Thank you! More
by alopoukhine
