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Herb Chambers BMW of Boston
Boston, MA
2,521 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,521 reviews
October 26, 2025
I always have the best experience when I visit for service. Samik is always so friendly and takes good care of me and keeps me updated in my vehicle’s service progress! Great customer service is so im service. Samik is always so friendly and takes good care of me and keeps me updated in my vehicle’s service progress! Great customer service is so important to me and this place is unmatched! More
by isabel.depina
Employees Worked With
Samik
October 26, 2025
Unfortunately, I got a flat tire on my way home. I was able to call and confirm the service center had a replacement tire and get it replaced within the afternoon allowing me to make it in time for I was able to call and confirm the service center had a replacement tire and get it replaced within the afternoon allowing me to make it in time for my evening plans. Samik made the process simple and easy. More
by Sillygoose34
Employees Worked With
Samik
October 23, 2025
Always professional, pleasant and, most important, competent. They provide excellent service every time and always make me feel that I am a valued customer. competent. They provide excellent service every time and always make me feel that I am a valued customer. More
by Bbforster
Employees Worked With
Stan??
October 22, 2025
Can't recommend Jing enough here. He helped me tremendously with a custom build and worked with me as an out-of-state buyer and took great care of me and the car. He helped me tremendously with a custom build and worked with me as an out-of-state buyer and took great care of me and the car. More
by justinoutten
October 22, 2025
James was great ! He help me with my service & I’m satisfied with all his help He help me with my service & I’m satisfied with all his help More
by Idenise84
October 21, 2025
Very respectful very efficient and real good we understanding what’s wrong I would recommend that to a lot of people to go there. It’s a great place to get your vehicle done. understanding what’s wrong I would recommend that to a lot of people to go there. It’s a great place to get your vehicle done. More
by Gendrawwillie
Employees Worked With
October 19, 2025
I had a fantastic experience at Herb Chambers’s BMW. I highly recommend working with Ahmed! I highly recommend working with Ahmed! More
by jkpesaturo
October 18, 2025
Excellent service and understanding during a stressful time. They save a long planned trip by their customer service time. They save a long planned trip by their customer service More
by ngdesai
October 18, 2025
David Lopez of Herb Chambers Mini Cooper of Boston was a pleasure to do business with. He is knowledgeable about the cars he is selling in all aspects of the offered options, in particular the important saf pleasure to do business with. He is knowledgeable about the cars he is selling in all aspects of the offered options, in particular the important safety features. He was a true professional and very patient. He answered all of my questions and provided a great tutorial on the operation of the car I ultimately purchased. Herb Chambers is lucky to have such a great representative. I will go to him again and refer him to my friends. Ketty A Saez. More
by Saezdk
Employees Worked With
David Lopez, Sales
