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Herb Chambers Alfa Romeo of Boston

Wayland, MA

4.9
141 Reviews
Call Dealership (508) 358-3500
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525 Boston Post Road

Wayland, MA

01778

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141 Reviews of Herb Chambers Alfa Romeo of Boston

November 14, 2022

Excellent customer service, extremely attentive. Works hard to solve problems. Highly recommended, for all auto needs. More

by murphy2274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Nov 15, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for recommending our team at Alfa Romeo of Boston! We look forward to seeing you next time!

November 14, 2022

Connor was very informative and professional. He wasn't pushy at all and I valued his advice throughout the process. Very knowledgeable and was great with my kids when we visited as a family. He More

by mukul.sharma01@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Gorman
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Nov 15, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the kind review! We're happy to hear Connor took great care of you & your family during your visit and we'll be sure to let him know how much you appreciate his excellent service. Thanks for trusting Alfa Romeo of Boston with your business. We hope you won't hesitate to reach out if we can be of service again in the future!

October 03, 2022

Listened, Professional, Helpful, Offered follow up . Took time to explain problem and solutions Overall excellent More

by dr.m.r.federman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Connor Gorman
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Oct 05, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the wonderful feedback! We appreciate your business and hope to see you again next time here at Alfa Romeo of Boston!

August 26, 2022

Bill was great got a tour of the showroom and answered all the questions we had More

by cantrellandson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Germano
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Aug 29, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing your experience! We're happy to hear Bill made your visit a great one and we hope to see you again next time here at Alfa Romeo of Boston!

July 04, 2022

The car buying process as we know can be excruciating. I’m in sales and I know how we’re perceived. I didn’t want the spiel these guys however aren’t like what we’re used too. They answered all my questio More

by Perryabdul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
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Jul 07, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Hi Perry, thanks for the five stars! We're honored to hear that your experience with us was such a positive one and we hope to see you back here at Alfa Romeo of Boston for all of your future auto needs!

June 30, 2022

Personalized and professional serviceI would return for future purchases. Thanks for setting me up and getting this done in a day. More

by Keyespa150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Whiteman, Domenic Quarato, Kevin Wenrich, Rodrigo Roa, Connor Gorman
Report | Print
Jun 30, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thanks for the five stars! We're happy to hear that your visit here at Alfa Romeo of Boston was such a positive one and we hope to see you back for all of your future automotive needs!

May 21, 2022

Fantastic service everyone went out of their way to solve problems caused by me and my insurance company More

by arthursordillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Tosti, Domenic Quarato
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May 23, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the kind words and five-star rating, Arthur! We look forward to assisting you again! - Alfa Romeo of Boston

May 20, 2022

Raymond and his team always get me in and out on time and car running great. More

by Johncortizas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadzim Kelly, Giovanni Tosti
Report | Print
May 23, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Raymond and the team are glad you had a great experience here, John! Thank you for coming to Alfa Romeo of Boston!

May 20, 2022

Excellent service and courtesy of staff is welcoming. They do customer service right! Refreshing to see. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
May 24, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the awesome feedback for our team, Melissa! It means the world to us to have you as an Alfa Romeo of Boston customer!

May 20, 2022

Bad bad bad and very bad setvice bad bad bad bad bad bad bad bad More

by Becharajoe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jun 03, 2022 -

Herb Chambers Alfa Romeo of Boston responded

We would like to understand the reason behind your low rating to help improve the experience. Please reach out to me so we can resolve the situation and regain your confidence. Thank you, John Andrade - General Manager – jandrade@herbchambers.com

Jun 03, 2022 -

Becharajoe responded

They work on my car month ago I got charger around 400.00 I drove it for a 1 mile wasn’t fixed I returned back to place they told me to keep it for a week because need parts from Italy and they will call me to get a rental cause they gave only 4 cars and all out It has been a month no parts yet and yesterday they told me oats will be in early July Andrew from service suppose to call me back after he talk to a person in charge I didn’t hear from yet I don’t have a car and I’m waiting till next Tuesday if I didn’t hear from Andrew or your office I will report you to the Ma state commissioner Hope I don’t have too all I need is a loner

Jun 23, 2022 -

Herb Chambers Alfa Romeo of Boston responded

We understand your frustration and would like to assist you. Unfortunately, we are having a difficult time reaching you. Please contact me at your earliest convenience, so we may discuss the next steps. Thank you, John Andrade - General Manager – jandrade@herbchambers.com

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