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Herb Chambers Alfa Romeo of Boston

Wayland, MA

4.9
141 Reviews

525 Boston Post Road

Wayland, MA

01778

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141 Reviews of Herb Chambers Alfa Romeo of Boston

May 04, 2022

Raymond is awesome! Very thoughtful, helpful and responsive to the needs if customer. I enjoy working with him. More

by Levante
Recommend Dealer
Yes
Employees Worked With
None
May 05, 2022 -

Herb Chambers Alfa Romeo of Boston responded

This review has made our day, Levante! Thank you for leaving Raymond and the Alfa Romeo of Boston team your five-star rating! We hope you come back to see us again!

May 03, 2022

Domenic was great. Extremely professional and very helpful. It was the best dealer experience I’ve had. Very straightforward group that made the experience painless a More

by chrisgilmore55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Quarato
May 04, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the wonderful feedback! We're happy to hear you had a great experience with Domenic and we hope to see you again next time here at Alfa Romeo of Boston!

April 08, 2022

Raymond was a pleasure to work with! 5 star.rating. Finance dept still has not responded to my request - I would have appreciated a simple call back re my lease copy request. More

by Mekvasil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond, Carriie
Apr 26, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing your honest feedback. We're happy that Raymond provided you with an excellent experience. I will follow up with our finance team to find out what occurred there and ensure your request is responded to. Please feel free to reach out to me directly if you wish to discuss what occurred in more detail. Thanks, Giovanni Tosti - General Manager - giant@herbchambers.com

March 18, 2022

The service dept handled the issue with my Giulia very well. The person that took my call, Carrie, was very helpful and thoughtful. Great communication before the service was performed and when it was fi More

by Mccmgentile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carrie
Mar 22, 2022 -

Herb Chambers Alfa Romeo of Boston responded

We're so glad Carrie helped you get the best care for your Giulia and made your feel confident coming to Alfa Romeo of Boston! Thank you for your kind words and five-star rating!

February 28, 2022

I had an appointment on Friday but snow was in the forecast so Raymond took my car in 2 days early and the problem was fixed prior to the inclement weather. Car was returned to me cleaner than when I More

by Alpha Romeo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond G.
Mar 02, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the review! We're glad to hear Raymond provided you with an exceptional experience and we'll be sure to share your wonderful feedback with him. Thanks for trusting Alfa Romeo of Boston with your business. We hope to see you again next time!

February 25, 2022

Raymond at customer service is helpful. The dealership is very expensive. 40k service was over $900 two thirds of which was labor. I had my 2018 Alpha Romeo Stelvio serviced here. This deal More

by BD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Mar 01, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for taking the time to share your review and kind words about Raymond. We appreciate you as a customer, and if you wish to discuss your service bill with me directly, please feel free to reach out. Thanks, Giovanni Tosti - General Manager - giant@herbchambers.com

February 16, 2022

very professional and wonderful customer service. staff was friendly and work was completed in the timeframe that I was told More

by lisafarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept.
Feb 18, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing your experience! We're so glad you came to visit us here at Alfa Romeo of Boston and we hope we have the opportunity to serve you again in the future!

February 10, 2022

Raymond in the service department is great to work with. He's knowledgeable and answers all of my questions about my Stelvio. Very happy with the service that I've been getting at Herb Chambers Alfa Romeo More

by Susan M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
Feb 11, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for trusting Alfa Romeo of Boston with your Stelvio, Susan! We're glad to hear Raymond and the team continue to provide you with wonderful service and we'll be sure to share these kind comments with them. Thanks again for the kind review and we'll see you at your next visit!

January 31, 2022

This dealership was extremely accommodating and helpful. Kevin Wenrich was such a lovely person and always prompt in accommodating my requests More

by Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wenrich, Rodrigo Roa
Feb 01, 2022 -

Herb Chambers Alfa Romeo of Boston responded

We're so happy Kevin made this a great visit for you, Joy! Thank you for coming to Alfa Romeo of Boston!

January 29, 2022

This dealership was extremely helpful and attentive to my needs. They were accommodating and answered all my questions and concerns in a timely manner. Special kudos to Kevin Wenrich for all his help. More

by Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wenrich, Rodrigo Roa
Feb 01, 2022 -

Herb Chambers Alfa Romeo of Boston responded

We're so happy to hear this! Thank you for trusting Kevin & the Alfa Romeo of Boston team with your business. We hope we have the privilege of working with you again in the future!

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