Hennessy Honda of Woodstock

One of my best car experiences ever. I contacted Dusty and Stacy over the phone and had already been shopping for an Accord EXL V-6 for quite some time. Told him if he could give me a good rate, I would g and Stacy over the phone and had already been shopping for an Accord EXL V-6 for quite some time. Told him if he could give me a good rate, I would go in the same day and purchase the vehicile. He gave me the best rate and was very professional, explained the features of the car in details, and I felt very taken care of. Everyone from the financial advisor there to the sales rep were all very nice and knowledgeable. I never felt pressured or that it was a sales job. Thanks! More

Everyone was extremely friendly at the dealership. While buying my first brand new car, I never felt rushed or overwhelmed. Everyone was very helpful! It was also made me more comfortable buying a car from buying my first brand new car, I never felt rushed or overwhelmed. Everyone was very helpful! It was also made me more comfortable buying a car from a female rather than a male. She understood what features were important to me and didn't intimidate me during this process. More

When I purchase a new vehicle I solicit bids via E mail from all Honda dealerships within 50 miles of me and ask for the lowest "walk out" price. Hennessy (Stacey Finelli) provided me the lowest of all de from all Honda dealerships within 50 miles of me and ask for the lowest "walk out" price. Hennessy (Stacey Finelli) provided me the lowest of all dealers for the 2010 Honda Insight EX we wanted. So even though Carey Paul Honda is only 6 miles from my house, I drove 54 miles one way to deal with Hennessy. The entire purchase experience was PERFECT and all persons we dealt with at the dealership were extremely helpful and enjoyable to be around. These would be Salesman Joe White, Internet Director Stacey Finelli, and Service Advisor Rickey Batey. I highly recommend this dealership to all and will shop here again when I am in the market for a new Honda. I have purchased 7 in the past 11 years, but never have I received low pricing from a dealer like I got from Hennessy. They have certainly gained a new customer and I hope to send others to Hennessy in the future when they have vehicle needs. More

Can't understand the adverse comments re: Hennessy Honda of Woodstock. We purchased a new Odyssey in '06 and have kept up regular maintenance since at this dealership. My wife and I are high mileage, travel of Woodstock. We purchased a new Odyssey in '06 and have kept up regular maintenance since at this dealership. My wife and I are high mileage, traveling photographers and depend on the quality service rendered here. In fact, Kevin is the most knowledgeable service rep we have ever met. His diagnosis is generally spot on,our comments are correctly annotated and the work is performed quickly and at a fair price. A recent A/C failure in Marble Falls, TX had reps contacting Hennessy and getting a solution, If that isn't long distance service, I don't know what is. Hennessy provides the same great Honda service as we have experienced in many parts of the U.S. You can bet that when the 2011's arrive, we are going to give this dealership a good first look! Right on Hennessy! Keep up the good work! More

I first called Hennessy Honda Woodstock to get a quote; spoke to David Stillman (I think that's how to spell his name). Over the phone, I made it clear that I have gotten an internet quote from Honda Carl spoke to David Stillman (I think that's how to spell his name). Over the phone, I made it clear that I have gotten an internet quote from Honda Carland for V6 EX and EX-L and I wanted to know if Hennessy Honda Woodstock was willing to beat the price mainly because live in Cherokee County. They did offer me something little better but not by much. I was informed to come in and ask for Russell Moon because gentleman I spoke to was only scheduled to work until 5 pm. When I showed up I waited 10 minutes because Russell was already supporting a customer and I was Okayed with it until, ten minutes later I got tired of waiting so I asked for someone else. A young gentleman came out and helped us with test driving a car only to find out that I was actually given a quote for V4 Honda Accord instead of V6. Part of this is my fault because I should have gotten this in writing but I didn’t. At this point this trip was total waste of my evening and to make things worse, they’d offered almost 3K less for my trade in contrast to what Honda Carland had offered me. From this experience, I will not go back nor recommend this dealership to anyone. They will lie to you and they will rip you off! If you are in the market for a new Honda, I suggest you go see Paul Vejjajiva at Honda Carland. I honestly do not know whether or not I got the best possible deal but this guy is genuine and he will at least help you to get the deal that you are looking for in willingly way. More

We bought from this dealer becasue it was closer than driving over 45 miles to get to Gwinnett. I regret my decision. My sales person was Larry Battle. He was VERY GOOD, though he works in the NEW car sa driving over 45 miles to get to Gwinnett. I regret my decision. My sales person was Larry Battle. He was VERY GOOD, though he works in the NEW car sales department, he still helped me more than the USED car sales people did. In the USED car lot they appeared disinterested and indifferent - like they don't have to put that much effort because I am purchasing a used car... Then an item was stolen from my car when I had to take it back to the dealership to get something fixed. I haven't even dealt with HENNESY for a full 30 days yet! I have driven only Honda cars for the past 27 years and this is by far the worst experience ever!! Too bad Larry works there. I would recommend that everyone should only buy from Gwinnett Place Honda. They are awesome overthere. At Gwinnett they treat their customers like human beings and not just dollar signs! More

After being led to believe I had reserved a vehicle, I called back to confirm later that evening, only to find out they had sold the vehicle while I was on hold! I would not do business with this company, called back to confirm later that evening, only to find out they had sold the vehicle while I was on hold! I would not do business with this company, definitely not worth your time. An absolutely terrible nightmare that wasted not only my time, but the time of my bank and family. More

Bought a Certified Honda Accord EX. One month later, the battery had to be replaced. I was traveling and was stuck in another state and had to have AAA come and jump the car. When I contacted my Hennessy sa battery had to be replaced. I was traveling and was stuck in another state and had to have AAA come and jump the car. When I contacted my Hennessy sales rep he and the service department refused to do anything about it (no reimbursement for the replacement whatsoever). Very, very disappointed in this dealer and will look elsewhere in the future. More

My son bought a used 1998 Honda Accord from Hennessy Honda on 9/1. By 9/4, this car had transmission problems and had to have the whole transmission replaced. The dealer would not help in any way even Honda on 9/1. By 9/4, this car had transmission problems and had to have the whole transmission replaced. The dealer would not help in any way even though they had done ALL service on this car for 10 years. The gave the car a "clean bill of health" and 4 days later, the car would not go in reverse. Customer service would not help, nor even talk with us on this. My son had saved for 4 years to buy this car and his was very disappointed with his purchase and with this dealership. I have bought my Honda from this dealership, and will not use this dealership again, as my 16 year old son and 18 year old daughter will not either. My son has been telling EVERYONE is the east marietta area of his "ordeal" with this and I believe this is not good customer service and was basically told that this was not their problem. More

Drove one hour for new tires. Before trip, service told me I could get the car right in. When I arrived, they said that it would be four hours. They would not let me have a loaner because "they don't do lo me I could get the car right in. When I arrived, they said that it would be four hours. They would not let me have a loaner because "they don't do loaners". They did offer to drop me off across the road (whoopie) but couldn't guarantee a time to pick me back up. I also had some problems with items like light covers that started to fall off after owning the vehicle for only two months. They wouldn't fix these items. It turns out that they "rigged" these broken items back in place but did not permanently fix them before they sold the vehicle. More