Hennessy Ford Lincoln Atlanta

Service I was treated with the upmost respect at my arrival. Christie and Emerson worked with me to get me the car I wanted in a quick and timely manner. I ap I was treated with the upmost respect at my arrival. Christie and Emerson worked with me to get me the car I wanted in a quick and timely manner. I appreciate their hard work and the helpful service I received for my car. More

Service Department Helpful Helpful with advice on how to jump-start battery to start car when my initial efforts failed. However, on a previous visit, they significantly overfi Helpful with advice on how to jump-start battery to start car when my initial efforts failed. However, on a previous visit, they significantly overfilled tires with air rather than nitrogen. But they did give me a free oil change for my next oil change after I brought the car back to address the tire inflation. More

Bad trade in experience Would never recommend this dealership... especially if you are trading in a vehicle. I traded a vehicle in over 30 days ago and still counting...and m Would never recommend this dealership... especially if you are trading in a vehicle. I traded a vehicle in over 30 days ago and still counting...and my bank has yet to receive any contact or payoff for the vehicle and now im paying again on a car I haven't owned for a month! Ive contacted the used car sales manager and only got one reply saying they would follow up with me.... that was one week ago and now more emails ive sent are being ignored. Take your business elsewhere and save yourself the hassle. More

Good on the buy - not so good on follow up items after sale Dell/Lloyd are no doubt very seasoned negotiators - yet, they listened well and remained open to my requirements. In the end, they agreed to what I w Dell/Lloyd are no doubt very seasoned negotiators - yet, they listened well and remained open to my requirements. In the end, they agreed to what I was asking for and I got 100% of what I wanted to sign the deal - very low interest rate, split cost of upgrading to leather seats, trade in allowance almost doubled, floor mat upgrade, full car detail. They are the good guys! More

My experience with Hennessy ford so far. My experience overall has been DISSAPOINING AND UNFAIR. Good luck to all future buyers. 1) I was looking for a Ford Explorer 2018-2019 for 2wks and f My experience overall has been DISSAPOINING AND UNFAIR. Good luck to all future buyers. 1) I was looking for a Ford Explorer 2018-2019 for 2wks and found some on Hennessy Ford. I Took advantage if a trip to Atlanta (I live hrs. away) and went there. 2) No complaints about the seller man Tim, to Caesar what is Caesar’s. This issue is beyond what he can do. 3) Since I know what I was looking It took me 10 min ride to decide that I wanted this car. FIRST ERROR. Make sure you inspect Cars even though they are 2019. It is preowned with 17k Miles. They talked amazing things about the car before selling it. But what would be wrong on a 2019 Ford Explorer bought from Ford? What are the odds? 4) After agreeing on a deal, I took a lunch while they prep the paperwork. For some how the finance Specialist, forgot his name, was upset and for two occasions threw the envelope with paperwork to me instead of handing it nicely which is expected on a sale of this magnitude. He barely kicked me out of his office and I kind of thought about not doing the business but after a long day off-work, two hrs. away from home I guess I thought we all can have some issues. 5) I decided to leave the car to come back the following weekend as the car was not clean then. 6) When I came back with the family all excited for new first car…. It was not ready yet. I guess someone forgot to do something. SECOND 7) When finally, was ready I found the car had some scratches that seemed to be a slight dent on the bumper. It did not have that before. Since it was cosmetic, I just wanted to take the car and enjoy with the family. THIRD. They could not have an answer for that. 8) I realized it was missing one mat on the passenger side and their answer was: It is preowned and they may miss some items TRUE!!!!!!. Now What would it cost to FORD HENNESSY to grab a single mat from another one to make my experience better???? I did not say anything because It did not make any sense to me. No prob. TEEEERRIBLE SERVICE 9) At this point I was ok, driving my new car excited with the family... terrible experience so far and with out the mat. I grab one of my wife’s car right there since I did not want to mess our new car…. Now is where all the fun begins… 10) 8:00 AM Monday (next day, less than 200 miles of driving my car) to go work on my new car…what a fun. Would no start. Whaaaaaaaaaaaat…. Yes!!! It Did not start. But no stress, called uber got work… accidentally left phone on the uber… another history… Once I recovered my phone, I sent a text to the sale guy to tell what happened. He said try jump starting the car… kind a weird to me because I suspected of something else… but guess what, when I got from work 6pm the car just started so I just felt alleviated and said well I will take it to the dealer later. They were supposed to call me and follow up and NEVER happened. FOUR 11) I have (Yes, I have because I still have the problem) a trip to Atlanta this week 08/12/19 so decided to wait till then to have the car checked on ford. The issue happened other 2 or 3 times but fortunately I left the car alone for an hr. and then it would start. I decided not to take it to ford right away since I wanted to take it exactly to the dealer I bought it. 12) Friday 6PM (less than two weeks)… nice. Car would not start at all. The service guy never called me and no one here to help. 13) I called Hennessy ford Saturday and pretty much I was guilty of all that happened I guess for buying a car that is failing the next day. The car is now on a nearby dealer ship being checked. At this point after Hennessey knowing of the issue has not even called to know what’s going on. 14) I still plan on going this week once I get the car fixed hopefully and, drop the car and get my money back!!!!!!!! I will be updating this review as this experience has not ended. Antonio More

Rob Stewart was great to work with and made everything easy. Highly recommend working with Rob Stewart at Hennessy Ford - responsive to emails and knowledgeable about the process. 5 star experience from start t Highly recommend working with Rob Stewart at Hennessy Ford - responsive to emails and knowledgeable about the process. 5 star experience from start to finish. The new van is perfect. More

2019 Ford Ranger Eric and Richie were very nice, answered all my questions, made it simply and easy in buying a new car. The price is what I was looking for and the t Eric and Richie were very nice, answered all my questions, made it simply and easy in buying a new car. The price is what I was looking for and the type of pickup truck. More

Purchased 2018 f150 and nothing but problems Purchased an f150 a month ago, June 27 2019. It’s been a month so far and my truck has been in the shop half the time. The truck is a 2018 f150 plat Purchased an f150 a month ago, June 27 2019. It’s been a month so far and my truck has been in the shop half the time. The truck is a 2018 f150 platinum. I’ve contacted ford corporate about the issues and they have no clue or knowledge on how to help customers with issues. First and last ford. More

Great Quality Dealership Shopping at Hennessy Ford was an amazing experience. The sale team of Jonathan, Jonas, & Christa went above and beyond to make sure that all my needs Shopping at Hennessy Ford was an amazing experience. The sale team of Jonathan, Jonas, & Christa went above and beyond to make sure that all my needs were taken care of and that i left the dealership with the car of my dreams. Hennessy makes you feel like family than strictly a business partner. Their hospitality was beyond belief. They work with you to help you get the best deals. If your looking for great delaership to meet your specific needs come to Hennessy Ford, you won't be disappointed. More

Excellent customer care. I recently went to Hennessy Ford in Atlanta to look for a used F150. I was met by a young enthusiastic salesman named Jamal Green. He did a great job I recently went to Hennessy Ford in Atlanta to look for a used F150. I was met by a young enthusiastic salesman named Jamal Green. He did a great job showing me some vehicles and explaining the options for purchasing. I recommend them as a good car buying experience all the way through the delivery . More