Henna Chevrolet
Austin, TX
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Buddy is the BEST! He makes the car buying experience simple and easy, as it should be! He is no frills & no gimmicks. He is knowledgeable and has tons of experience. He is a role model for ANYONE in simple and easy, as it should be! He is no frills & no gimmicks. He is knowledgeable and has tons of experience. He is a role model for ANYONE in the retail car industry. More
Henna did a great job with the oil change—fast and efficient, but could NOT install Sirius Radio. With OnStar, Bluetooth and other tech items, this was very annoying and upsetting. efficient, but could NOT install Sirius Radio. With OnStar, Bluetooth and other tech items, this was very annoying and upsetting. More
If I could give them more than 5 stars I would! Their attention to customer service was the best I have ever received from any dealership. I was on the hunt for a truck for my husband but couldn't find t attention to customer service was the best I have ever received from any dealership. I was on the hunt for a truck for my husband but couldn't find the one he wanted in Dallas so I decided to look in the surrounding cities. This is how I stumbled across Henna Chevrolet. I spoke with Anthony and in the same day I was able to secure the truck. He was nothing short of amazing and provided me with everything that I needed to know. I also worked with John in financing who was the absolute nicest person and explained everything in detail, answered every question I had and found us the best financing. Although I live 3 hours away, I will definitely be buying from them in the future. They made this process so easy and were just so helpful along every step of the way. How they made long distance car buying so simple and made me feel at ease, is beyond me. I can't thank them enough! More
The service at Henna is superior! They are always on point, timely, customer mined AND they get the job done RIGHT the first time! There are no repeat appointments for the same problem (if you even have point, timely, customer mined AND they get the job done RIGHT the first time! There are no repeat appointments for the same problem (if you even have a problem with their vehicles) because they are completely qualified and they know what they are doing! They found issues I didn't even know I had for a recall that hadn't even happened yet....Now I call that SERVICE!!!! More
I'm always floored at the outstanding customer service Henna provides! That's why I ONLY let Henna handle all my maintenance & repair needs. Mark Wilson & Randall usually take care of me & they are truly Henna provides! That's why I ONLY let Henna handle all my maintenance & repair needs. Mark Wilson & Randall usually take care of me & they are truly Angel's in my life! When I tried to make appt they were booked out several weeks but miraculously Mark & Randall got my car repairs done in one day Record Time! It can be really stressful trusting car shops but Henna never let's me down & I trust the employees & technicians to the ends of the Earth! I have had bad experiences at other repair shop in the past so it means the world to me that I can trust Henna with my Camaro " my baby" & always know I can expect 10 STAR customer service every time! Thank you to Mark Wilson, Randall, & all technicians that worked on my Camaro! I appreciate y'alls excellent customer service sooo very much! I will always tell my friends & family that yall are the BEST EVER! Mark & Randall & all the technician's deserve a MAJOR raise because they are the reason I will be forever loyal to Henna! Thank you Thank you Thank More
First time at Henna. Everyone was professional,polite and made sure my car was taken care of.Waiting room was clean and well arranged for safety. Great place. made sure my car was taken care of.Waiting room was clean and well arranged for safety. Great place. More
Nothing special in the area of customer care. The new car building at least had vending machines and a sitting area. The used car building only had water if you asked for it. The atmosphere in the used car b building at least had vending machines and a sitting area. The used car building only had water if you asked for it. The atmosphere in the used car building was very unprofessional and zero customer care. I waited three hours to get the paperwork done and had to ask for coffee to be made. No other snacks were available. More
I have to admit, I hate buying vehicles... That said, the Henna team I worked with was awesome. They were very knowledgeable and worked to accommodate my schedule. I couldn't have asked for more. Henna team I worked with was awesome. They were very knowledgeable and worked to accommodate my schedule. I couldn't have asked for more. More
We live in California and could not find a fair deal on Chevy Silverado 2500 LTZs without there being a 15k markup. I searched the internet and found the truck we wanted at Henna Chevy in Austin. I phoned Chevy Silverado 2500 LTZs without there being a 15k markup. I searched the internet and found the truck we wanted at Henna Chevy in Austin. I phoned Richard in sales and confirmed the price ($7k off MSRP) and made made arrangements to pick the truck up the next day. My wife snd I flew in and within 2 hours drove off with the truck we wanted. All of the paperwork, vehicle cleaning and a detailed overview of the truck were provided. 10 out or 10 recommend Henna Chevy and Richard in sales! A1 service. John in finance was amazing as well working with our credit Union to get all of the loan paperwork squared away. More