Henna Chevrolet
Austin, TX
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Very friendly and made the buying process simple. From the moment I walked in I was greeted and directed to Craig whom I had been working online with to get the process started. Craig was extremely he From the moment I walked in I was greeted and directed to Craig whom I had been working online with to get the process started. Craig was extremely helpful and guided me through every step of the way. More
Not Your Average Sales Experience! Normally you go into a car dealership and feel immediately pounced upon by one of the salesmen standing around and pressured to buy a car. This is SO Normally you go into a car dealership and feel immediately pounced upon by one of the salesmen standing around and pressured to buy a car. This is SOOO not what it is like at Henna. In fact, I went in with some pretty specific demands and outside of my floor switch (you know, the 1970's one to turn on your brights?) I got everything I asked for, even though I think some of them stretched it. They valued my trade fairly, 1000 over Carmax, got me a great financing term and my payments under 300. And I got a great car to boot! I think that my Salesman John and the Sales Manager really went to bat for me. I feel like I got the best deal I could have gotten on my Equinox 1LT anywhere and what I wanted for my trade, I feel they were very honest and worked hard to get my business. Go see them! I bet they do the same for you! M. Noid More
Best car buying ever I had the pleasure of working with Levi to buy my car at Henna. I admit I hate buying cars because I always get the typical run-around of haggling an I had the pleasure of working with Levi to buy my car at Henna. I admit I hate buying cars because I always get the typical run-around of haggling and "let me speak to my manager" over and over, and buying a car ends up taking all day. Levi was very up front, not pushy in any way. When the lease deal we were looking for did not pan out, we told him to let us know if he could get the sales price to a specific number. He worked on it while we ran errands and went about our day. Once he was able to make it work, he called us and gave us the good news. We arrived back at the dealership about 2 hours later, and all the financing paperwork was ready and waiting. The total time I spent at the dealership over the course of the day was about an hour and a half, including the test drive. All the staff was professional and mindful that we did not have all day to sit around and wait. I would highly recommend Henna Chevrolet to anyone. More
Very Satisfying New Truck Purchase Upon initially arriving the dealer to peruse the inventory, we were paired with Cecil who struggled to answer our specific questions. He opted to han Upon initially arriving the dealer to peruse the inventory, we were paired with Cecil who struggled to answer our specific questions. He opted to hand us off to Craig Martinez who was very knowledgeable and excellent managing our limited time. As I got into the process of customizing the vehicle Craig introduced me to James Caramanica who patiently led me through the pluses and minuses of all that's available with a Midnight Edition. Once ordered, we visited the dealer to take delivery where we were introduced to the vehicle by Raul Guzman. It was clear Raul was very busy on this Saturday but took the time to run me through the vehicle top to bottom. Afterwards, we sat with the finance department and Fernando Duran. The paperwork wasn't exactly the way we needed it so we agreed to meet again a few days later which is when we ultimately purchased the vehicle. That's my experience. In a nutshell, I would recommend this dealership as they were any but pushy and completely accommodating. Maybe the key is landing with the right sales person so I would recommend Raul and Craig if you're making requests. More
Responsive all the way around. Great atmosphere. Great service and everyone did a great job making me feel I made a great decision. My sales person and finance agent were fantastic. My wife loves he Great service and everyone did a great job making me feel I made a great decision. My sales person and finance agent were fantastic. My wife loves her new car. More
Down to Business Was able to get to the bottom dollar offer relatively soon within the process. This made the car buying experience with Henna a very good experience. Was able to get to the bottom dollar offer relatively soon within the process. This made the car buying experience with Henna a very good experience. More
Less time The car salesman was not pushing us to buy anything. He just gave us options and let us choose the vehicle we wanted. The entire process was very smoo The car salesman was not pushing us to buy anything. He just gave us options and let us choose the vehicle we wanted. The entire process was very smooth and easy. Mr. Levi took care of us very well. I recommend this dealership. More
Excellent, courteous, helpful and very professional Our salesman, Carter Hendricks, was very knowledgeable when asked about all the technical questions of the new 2015 Chevy truck we purchased. We have Our salesman, Carter Hendricks, was very knowledgeable when asked about all the technical questions of the new 2015 Chevy truck we purchased. We have purchased other trucks from him and would not dream of going anywhere else, it's nice to know that after 16 years, he is still there. All of the employees were very courteous and offering us water, coffee or soda. They kept us up to date as when the truck was in make ready and time it would take. One big thing about Henna Chevrolet there was never a time we felt pressured to purchase anything., which is very nice. You can bet we will go back again when ready to buy my Tahoe !!!! \ More
Less time equals better I spent more time on my commute getting to Henna (from Dripping Springs) than I did in the dealership. They understood my time was precious, worked wi I spent more time on my commute getting to Henna (from Dripping Springs) than I did in the dealership. They understood my time was precious, worked with me via email and phone, literally drove up, signed papers, and done. Craig Martinez was awesome. More
pleasant For once me and my husband didn't feel judged because we have poor credit. Henna was able to put us in a brand new car. The entire process was wonderf For once me and my husband didn't feel judged because we have poor credit. Henna was able to put us in a brand new car. The entire process was wonderful. All staff was great I couldn't have asked for a better experience More