Henna Chevrolet

My service rep, Randall was very courteous and professional. However, The technician who worked on my Bolt EV left off a plastic piece underneath the dash that is used for the defrost, so I had t professional. However, The technician who worked on my Bolt EV left off a plastic piece underneath the dash that is used for the defrost, so I had to make an extra trip. Even worst, now I have a rattle in the dash that did not exist prior to the service. More

Times are tough for car dealerships, but we still had a great experience. They still had a smile on their face and helped us through the whole process. Very helpful and professional the whole way great experience. They still had a smile on their face and helped us through the whole process. Very helpful and professional the whole way More

Best experience ever great customer service. Would definitely buy from you guys again in the future. The process was so easy and time efficient. Keep up the great customer service definitely buy from you guys again in the future. The process was so easy and time efficient. Keep up the great customer service More

Service representative and members of service department very helpful and professional. Vehicle repairs explained and my truck was ready for pickup the date and time stated. very helpful and professional. Vehicle repairs explained and my truck was ready for pickup the date and time stated. More

The dealership personnel was very knowledgeable about the vehicle we were interested in buying. They were friendly and helpful in the purchase of A vehicle for our college daughter. vehicle we were interested in buying. They were friendly and helpful in the purchase of A vehicle for our college daughter. More

I was having intermittent electrical issues with my car as in all electrical components going dead causing car to come to complete stop while driving. These intermittent episodes would happen on Mondays, as in all electrical components going dead causing car to come to complete stop while driving. These intermittent episodes would happen on Mondays, Weds, and Fridays and the rest of the week car ran just fine, no electrical outages at all. I took my car to Lamb, Pep Boys, Firestone and all said they would need car at least four days to just determine what was going on with my car plus another day or two to repair. I passed on them because I COULD NOT be without my car that long. I thought I'd try one more place before administering my own crude form of electric shock therapy to my car in final, desperate attempt to reverse/eliminate intermittent electrical outage symptoms I took my car to Henna Chevrolet where I was assisted by a young, courteous, gentlemanly, service advisor named Randall who actually listened to what was ailing my car and, after turning over car and keys to Randall, got home that day courtesy of Henna via LYFT. Henna's shuttle driver was unexpectedly delayed and a lady supervisor (sorry, I don't remember her name but works in cashier dept) was exceptionally nice and apologetic about delayed ride home that day. The next day I spoke to Randall who said Henna's mechanics had determined what was ailing my car and by end of same business day had my car fixed and ready to go. Car has been running great ever since, no more electrical outages, no more dark thunderbolt-shooting clouds following my car around Austin anymore. Thank you, Randall, for making speedy repairs turnaround happen! When I'm ready to get a new car, will definitely be from Henna Chevrolet. More

Phil is the best parts man for General Motors parts in the country & Miki is the best parts department manager. In Austin Texas, hands down. the country & Miki is the best parts department manager. In Austin Texas, hands down. More

Mr. Wayne Andrews and Mr. Jorge Guzman went above and beyond by staying late to assist me. Very professional and respectful men. Thank you for your service! beyond by staying late to assist me. Very professional and respectful men. Thank you for your service! More

Really quick transaction. Got a great price on my trade in.. Friendly staff. Great overall experience. in.. Friendly staff. Great overall experience. More

Delivery experience was great. Their team spent a lot of time with me and answered all my questions about the car's electronic capabilities, and finance and warranty options. Pricing was lower than other d time with me and answered all my questions about the car's electronic capabilities, and finance and warranty options. Pricing was lower than other dealers. They could have provided a little more communication during the waiting period for the car to be built. More