Henna Chevrolet

Heartless and disappointing Wanted to buy my 16yr old her 1st car. Settled on a 2013 hybrid Honda. Had to buy new tire right away. Thought I could wait until first oil change for Wanted to buy my 16yr old her 1st car. Settled on a 2013 hybrid Honda. Had to buy new tire right away. Thought I could wait until first oil change for check up; I'm a divorced father trying to keep things afloat. Before her car has driven 300 miles, it breaks down, my daughter stranded. My Henna salesman tells me my $2000 warranty is useless in this situation. After lots of back and forth he reluctantly agrees to pay half of cost and "You should be glad. Most people would have told u 'sorry you're on your own.' No, I still believe most people wouldn't screw me over in the first place. They refused to get my valve adjustment done; spark plugs only. All I have ever owned personally is GM vehicles. That's why I chose to buy a used car from Henna. They know Lemon law only applies to new vehicles and take advantage of this fact. Opinion spoiled! Worst experience. Next time I'll go to CarMax. Never had an issue there that they didn't remedy without hassle. Henna seems to do just enough to get the vehicle to pass inspection so watch out! Marcus D Southall More

Beware their pre-owned department These guys tried to sell me a pre-owned vehicle with frame damage, and other issues caused by the accident, without disclosing the damage or the accid These guys tried to sell me a pre-owned vehicle with frame damage, and other issues caused by the accident, without disclosing the damage or the accident. I went back hoping they would foot the bill for repairing the damage but they insisted "that was no damage" even though this was assesed by a auto shop. The manager was extremely rude and outright lied. I was never showed a Carfax report or their "vcheck" which did have the accident in the report. I wasted a lot of time and money, missed work and damaged my credit with inquiries to end up without the vehicle due to their negligence and shady business practices. Do your due diligence with these people if you decide to give them the benefit of the doubt. Make sure you ask for the "vcheck" as Carfax is almost always inacurate. More

Don't give them business We found a vehicle they had that worked perfect for our family. Contacted them and they said yes it's available. My husband took time out of his workd We found a vehicle they had that worked perfect for our family. Contacted them and they said yes it's available. My husband took time out of his workday to go get the car for us to borrow till the next day to make sure we liked it. Loved the car, so the following morning he called and said start the paperwork and I will be there shortly to sign papers. A short time later they call and say we sold it over the phone to someone else! What?!?!? The car is in our possession, already started paperwork, and you sold it to someone else??! I then called to talk to a manager, he did not answer his phone so I left a message and he did not call back. They then wanted my husband to take time again out of his day to bring it back. Are you kidding?!?! NO WAY! You can come get it since you screwed us over. I'm not sure how a dealership stays in business doing this to customers, but I hope someone seeing this will learn what we went through and not give them business. More

Was really helpful The only dealership that took there time to help and made sure the deal when thru I really thank you for all the help I would come back again like the The only dealership that took there time to help and made sure the deal when thru I really thank you for all the help I would come back again like the service More

great job and very helpful I was reffered there because of the great experience my brother in law had .when he got his truck When i went i was much helped by Mr Derrick Evans wh I was reffered there because of the great experience my brother in law had .when he got his truck When i went i was much helped by Mr Derrick Evans who was very helpful thanks to him I got a 2012 Chevy Cruze which I love was just the perfect car for me . Thank You Derrick and Capital Chevrolet More

Amazing Craig was so helpful and truly a pleasure to work with he wasn't at all pushy & we had shopped around Austin and Georgetown. He gave us the best deals Craig was so helpful and truly a pleasure to work with he wasn't at all pushy & we had shopped around Austin and Georgetown. He gave us the best deals and he even sat with me to show me the OnStar app! I couldn't have asked for a better experience, anyone that asks about buying I will definitely send his way! He's the best!!! More

Excellent process thru the entire purchase Craig and Fernando we're professional and worked with us thru out the entire purchase. Low pressure and good communication skills. Would purchase agai Craig and Fernando we're professional and worked with us thru out the entire purchase. Low pressure and good communication skills. Would purchase again. Have purchase 5 cars from Henna More

Great customer service Friendly and helpful sales people who were there every step of the way to answer questions and explain. They even delivered my new car to my home. Friendly and helpful sales people who were there every step of the way to answer questions and explain. They even delivered my new car to my home. More

Worth the drive Drove from San Antonio because they provided the best prices and it was all worth it! Can not beat great value and service! Thank you staff Drove from San Antonio because they provided the best prices and it was all worth it! Can not beat great value and service! Thank you staff More

Words cannot express my appreciation for the folks at Henna I have to give a HUGE THANK YOU to the staff at Henna Chevrolet who have been so helpful over the last 5 months between the new transmission my Aveo h I have to give a HUGE THANK YOU to the staff at Henna Chevrolet who have been so helpful over the last 5 months between the new transmission my Aveo had to get replaced in January to when the Aveo got totaled in March! Now they've worked their magic and I have my own car once again! More