Henna Chevrolet
Austin, TX
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Great! Wonderful response to my needs and issues with my vehicle. I am handicapped and they went out of their way to assist me. The repair to my Trax was d Wonderful response to my needs and issues with my vehicle. I am handicapped and they went out of their way to assist me. The repair to my Trax was done quickly and I was notified in a very short time that repairs had been completed. Great job!!! More
AWESOME SERVICE Byron was GREAT! He did exactly what he said he was going to do too. He helped me get into a very nice car. I'd send anyone his way. Byron was GREAT! He did exactly what he said he was going to do too. He helped me get into a very nice car. I'd send anyone his way. More
Overall excellent Allen Klug was excellent to work with while buying a new Chevrolet Silverado 3500 LTZ. We purchased the truck and Allen arranged for a fifth wheel hit Allen Klug was excellent to work with while buying a new Chevrolet Silverado 3500 LTZ. We purchased the truck and Allen arranged for a fifth wheel hitch installation and remote operated air levelers. The truck was prepared and ready when he said it would. He conducted the final walk around and answered all our questions. This was the best auto purchase we have ever had. Dean Fuller Henna’s Finanace Manager handled the title and extended warranty and as we paid cash he had all the paperwork ready for my wife and me. More
SO HAPPY WITH THIS DEALER !! Omar meraz is the best !! Made my 1st tiem buying a car way easier than i thought . I had been to another dealer before this one and hadd the worst ex Omar meraz is the best !! Made my 1st tiem buying a car way easier than i thought . I had been to another dealer before this one and hadd the worst experience ever ! I took a last chance and when here and i came out with a car The same day !! DEFINITELY RECOMMEND!! ASK FOR OMAR !! More
OUTSTANDING! I was honestly surprised by my experience. It was the first time I have bought a car from a dealership and not had it feel like being broken on I was honestly surprised by my experience. It was the first time I have bought a car from a dealership and not had it feel like being broken on the rack. Within moments of arriving I was shaking hands with Tony and began the process. His customer service style and knowledge was in depth and refreshing. The whole process was streamlined, and rather enjoyable. In the lulls between paperwork and looking at vehicles Tony and I would sit and chat as new friends would at a backyard BBQ. All staff member I crossed paths with were professional, respectful, and genuinely kind. I can not give higher praise than this; I will always recommend Henna to all who inquire of a great dealership. The staff and Tony in particular are what makes buying a car a relaxing as well as gratifying experience. More
Fair and Honest dealer. I am always treated with respect and greeted with a smile. I wouldn't take my truck anywhere else. Thank you to everyone in the service department. I am always treated with respect and greeted with a smile. I wouldn't take my truck anywhere else. Thank you to everyone in the service department. More
Great, non-pushy service from Tony Elfrez Tony Elfrez found out what we needed, what we were looking for, and how much we wanted to spend. Without any further ado, we were behind the wheel! Gr Tony Elfrez found out what we needed, what we were looking for, and how much we wanted to spend. Without any further ado, we were behind the wheel! Great guy! Thanks again, Tony. (This is the third car my family has bought from Tony!) Bob K. More
Knowlegable, Experienced and Friendly All requirements for great service are met at this dealership! The entire staff was pleasant, courteous and knowledgeable. Explained service details All requirements for great service are met at this dealership! The entire staff was pleasant, courteous and knowledgeable. Explained service details and discussed recommended service that might be considered now or in the future. More
Smooth Process with Honest People My salesman, Tony Elfrez, did an excellent job of informing me of the process and guiding me through the hurdles that my level of credit creates. Whi My salesman, Tony Elfrez, did an excellent job of informing me of the process and guiding me through the hurdles that my level of credit creates. While I did end up paying more monthly than I would have liked, I believe my options were limited due to the type of car I wanted and the particular type of financing that I required. Overall I'm very happy with my experience at Henna. More
Real customer service Tony & Barnabi were very diligent in helping me find the right car. I was very please to find it in a short amount of time. Thank you! Tony & Barnabi were very diligent in helping me find the right car. I was very please to find it in a short amount of time. Thank you! More