Henna Chevrolet

No Hassle After looking for a couple of weeks at various dealerships in Central Texas, I located the truck I was looking for at Henna. Called them about 30 minu After looking for a couple of weeks at various dealerships in Central Texas, I located the truck I was looking for at Henna. Called them about 30 minutes from closing and Diana was able to take my info and get approved within minutes where I spent hours or days at other dealerships to just get a yes or no. Was able to set up a time to come look at the truck in person and drove home in it that day. Great overall experience. More

Initial encounter with employee was pressured and confusing. After details about appointment were acknowledged no further Instruction was given other than to driver of shuttle will leave in 5 mins a confusing. After details about appointment were acknowledged no further Instruction was given other than to driver of shuttle will leave in 5 mins and consent for the shuttle. More information came with what seems to be a manager coming to my side due to me standing there confused as another chevy owner stood there with more questions about their repair service, before even attempting to get into the shuttle. Manager texts is great for accessibility of car updates. Also great for to remind about problems forgetting to state in initial appointment setup. There were moments where managers did not come through with phone calls scheduled through texts. I waited until the next day to text first for the reason of no updates, no reply was made that morning. Called henna and asked for updates, educated to text manager. Informed employee about the actions taken that morning they said they would remind the manager to give me an update about the repairs of my car. Couple of hours later I text manager again due to confusion on what’s going on. Replied through text 2 hours later, followed by a call 30 mins after text. Since Manager called, updates were more clear understood the reason for longevity of repairs. 3 days pass (2 business days ) day of pickup I was uninformed about shuttle pick up times. Had to pay for a Uber to go pick up my car due to lack of communication about transportation of shuttle times. Car repairs were successfully done, just a bumpy experience to the end. (Also maybe stress was high for employees due to COVID) More

Great service! Enjoyed my experience buying a new truck here. Process was streamlined,upfront, and quick. I'll come back when I need another vehicle in the future to Enjoyed my experience buying a new truck here. Process was streamlined,upfront, and quick. I'll come back when I need another vehicle in the future too. More

Calvin of Henna Chevorlet was very helpful. He went out of his way to get the vehicle we wanted. The finance manager was also very helpful. Would recommend Henna to anyone wanting a good car buying experie of his way to get the vehicle we wanted. The finance manager was also very helpful. Would recommend Henna to anyone wanting a good car buying experience. More

Very clean and respectful sales staff. They worked with me to get what I wanted. Buddy Brown was my salesman and did an excellent job as a outstanding salesman me to get what I wanted. Buddy Brown was my salesman and did an excellent job as a outstanding salesman More

I ALWAYS GO TO HENNA CHEVROLET FOR MY MAINTENANCE SERVICE THEY ARE ALWAYS THERE TO HELP YOU OUT IF THERE SOMETHING ELSE WRONG WITH THE TRUCK THEY ASK YOU IF THEY CAN FIX THE PROBLEM MOST TIME I'LL SAY YES I THEY ARE ALWAYS THERE TO HELP YOU OUT IF THERE SOMETHING ELSE WRONG WITH THE TRUCK THEY ASK YOU IF THEY CAN FIX THE PROBLEM MOST TIME I'LL SAY YES I CAN TRUST THEMWITH MY TRUCK ONCE AGAIN THANK YOU VERY MUCH FOR BEEN KEPT UP THE GOOD WORK More

I made an appointment and they acknowledged that, they got me in and out in under 45 minutes! I know there are some issues with my car that we’re not mentioned, like the nail in my tire but I won’t count got me in and out in under 45 minutes! I know there are some issues with my car that we’re not mentioned, like the nail in my tire but I won’t count that against them. As it was just an oil change and he did say I needed new tires. All in all it was a painless experience. More

Sevice staff is excellent ! After several recalls, and a couple of major warranty issues with my 2015 Silverado, I wouldn't take it anywhere else ! These folks are awesome right After several recalls, and a couple of major warranty issues with my 2015 Silverado, I wouldn't take it anywhere else ! These folks are awesome right down to the courtesy shuttle driver ! More

The sales staff was great, they went above and beyond to make a great deal and get me into my new 2500 HD. They have a great sales team. They take great strides to take care of their customers. make a great deal and get me into my new 2500 HD. They have a great sales team. They take great strides to take care of their customers. More

Unbelievable sales department!! Tony E. Is by far the go to guy at this dealership!! His patience and effort earn him an A+ in my book to guy at this dealership!! His patience and effort earn him an A+ in my book More