Henna Chevrolet

I regret to share my extremely unsatisfactory experience with Henna Chevy’s car service in Austin, Texas. Mr. Wen, the service advisor, demonstrated poor communication throughout the process. My car, a new with Henna Chevy’s car service in Austin, Texas. Mr. Wen, the service advisor, demonstrated poor communication throughout the process. My car, a new Suburban 2023 under warranty, was kept for over 10 days due to brake pad issues, and no loaner vehicle was provided. Despite multiple visits (a total of 5), the problem persists, and the reasons remain unknown according to the service team. The constant date changes only added to the frustration. This has been a deeply disappointing ordeal. More

Wonderful service! My husband and I had a Great experience with Henna Chevrolet from beginning to end! I recommend getting your next ride through this . dealership. My husband and I had a Great experience with Henna Chevrolet from beginning to end! I recommend getting your next ride through this . dealership. More

I went to Henna today trying to sell my car, with high expectations, since they claim on their ad they will give you $500 more than Carmax! WHAT A LIE THAT IS! First of all you need to have the 2 keys or expectations, since they claim on their ad they will give you $500 more than Carmax! WHAT A LIE THAT IS! First of all you need to have the 2 keys or else they drop their offer to $200 and you better be willing to wait 6 weeks to get paid, since they will not pay you until they get all the "paperwork" done. It's obvious that they will try to sell the car before paying you, because NOBODY does that! I obviously left and went back to Carmax!! More

Told me it was in stock and drove to look at 45 minutes and then told it was sold 2 days earlier then next day another salesman called and said it was available but I questioned how could that be when i wa and then told it was sold 2 days earlier then next day another salesman called and said it was available but I questioned how could that be when i was assured it had been sold he then looked into it and it was on hold for employee of the dealership not at all a good experience with cars.com or the dealership More

everyone was friendly and treated us with respect Sam Evans answered any questions we had and. explained the operation of the new truck we purchased John Smith thoroughly explained the warranty and Evans answered any questions we had and. explained the operation of the new truck we purchased John Smith thoroughly explained the warranty and did so in a friendly way not pushy!! More

Everyone was extremely nice and not pushy. I stated what I needed to buy the vehicle. Neal Slocum, salesman was pleasant. John Simth in finance was efficient and made the document signing pain I stated what I needed to buy the vehicle. Neal Slocum, salesman was pleasant. John Simth in finance was efficient and made the document signing painless. More

We get our vehicles from Henna Chevrolet, and we always get them serviced there too. They are fast, efficient and always right on target. WE LOVE HENNA CHEVROLET and YOU will too! get them serviced there too. They are fast, efficient and always right on target. WE LOVE HENNA CHEVROLET and YOU will too! More

Thank you Roger Patterson for the perfect truck buying experience. I honestly think you were as excited as me about the new technology on the 2022 diesel Chevy Silverado I purchased. I love my truck and experience. I honestly think you were as excited as me about the new technology on the 2022 diesel Chevy Silverado I purchased. I love my truck and so happy to have made the purchase with a dealership that didn't make me feel like I was commission walking through the door. The whole process was fast and they did not try to add on a bunch of crazy dealer extras like I had experienced with another local dealership. I would recommend Henna Chevrolet and Roger Patterson to anyone. Thanks for exceptional service. More

ALWAYS Great Service! !!! Friendly Staff, Great Customer Service will always go back to get my vehicle serviced Henna!! !!! Friendly Staff, Great Customer Service will always go back to get my vehicle serviced Henna!! More