Hendrick Volvo Cars of Charleston

Purchased a car through Volvo.com subscription service, Purchased a car through Volvo.com subscription service, this dealer was chosen to make the delivery as the “financing” aspect is secured through Vol Purchased a car through Volvo.com subscription service, this dealer was chosen to make the delivery as the “financing” aspect is secured through Volvo corporate and handled prior to. The Finance manager was delayed over an hour past my appointment as he admittedly was having a issue with the paperwork as he doesn't do many subscription deliveries. With out authorization the Dealer pulled a additional unnecessary hard inquiry on my credit. This situation became a bouncing ball of misrepresentations and excuses on why it was “needed” or that is was “required”. I am very disappointed in how Dan Zarrillo the general “manager” handled my concerns and his total lack of integrity to owning up to the mistake. I was provided 4 different explanations on why this was “ok” each time digging deeper with more misinformation. More

Thank you to the team at Hendrick Volvo. I recently purchased a 2018 Silverado 2500HD from this dealership. Every team member at the dealership was very accommodating and knowledgeable from the lot po purchased a 2018 Silverado 2500HD from this dealership. Every team member at the dealership was very accommodating and knowledgeable from the lot porters to the finance/sales managers. More

Volvo is so accommodating. They provide loaner cars, hot and cold beverages, and nutritous and delicious snacks while we wait for my car to be serviced. I love Volvo because of the nice and friendly people, and cold beverages, and nutritous and delicious snacks while we wait for my car to be serviced. I love Volvo because of the nice and friendly people, the great service, and my wonderful XC 60! More

Man oh man, what an easy experience with Joseph, TJ, Phillip, and Richie, making a new car purchase for myself, my first in more than 2 decades, an experience plus an experience plus an experience. Coul Phillip, and Richie, making a new car purchase for myself, my first in more than 2 decades, an experience plus an experience plus an experience. Couldn't be more pleased. It was a swift process, but I still appreciate your thoroughness and patience. Thi was what everyone should hope for when they are considering purchasing a new vehicle. Thanks, guys. More

The sales and service department is excellent They provide such great service after the sale provide such great service after the sale More

Thanks to Trevor and his Teammates!My wife had been Thanks to Trevor and his Teammates! My wife had been looking to replace her 2008 XC90 Volvo for a few months and had been using the internet to sea Thanks to Trevor and his Teammates! My wife had been looking to replace her 2008 XC90 Volvo for a few months and had been using the internet to search all over the country. After deciding to give up her search for now, we took a working vacation to Charleston, S.C. at the beginning of December. While there, we saw the Hendrick Volvo dealership and my wife decided to look at their website. Immediately while on their site, she saw a 2019 XC90 Volvo that was almost the exact exterior and interior color she had been looking for along with extremely low miles. This prompted her to immediately call the used car department in what she found out was after business hours. That being the case, she still received a call almost immediately from Tony, the used car sales manager. Tony was polite and informative and invited us to come into the dealership the following day where we met Trevor. Trevor who is part of the sales team, took us on a test drive and then sat with us trying to get us the best deal possible on a car that seemed to be just what we were looking for. As if that wasn’t enough, Trevor gathered all of our information, suggested a great place for lunch (Lewis Barbecue) and allowed us to leave to enjoy our vacation while he worked with the finance manager to get us the best interest rate and minimize the time we spent finalizing the purchase. We came back later that day and purchased the car. We first want to thank Trevor for his polite and patient attitude and knowledgeable assistance during the inspection and purchase process and we also want to thank Tony (used car sales manager) for his polite assistance and Phillip (the finance manager) for making such a large purchase as painless as possible. In the end, Trevor and his teammates were wonderful! More

It was a pleasure to work with Evan Smith when purchasing our car. He made the process very enjoyable. We look forward to working with him again in the future. our car. He made the process very enjoyable. We look forward to working with him again in the future. More

Our buying experience at Hendrick Volvo in Charleston was over the top! From the minute we pulled in TJ walked us through the entire process. He was extremely efficient and knowledgeable. I would highly reco over the top! From the minute we pulled in TJ walked us through the entire process. He was extremely efficient and knowledgeable. I would highly recommend working with him and this dealership! More

I have been doing business with Volvo of Charleston for 10 years now. Why 10 years? it is because they are Good Honest people from the Sales dept and through to the Service and Parts departments. I'm alway 10 years now. Why 10 years? it is because they are Good Honest people from the Sales dept and through to the Service and Parts departments. I'm always treated with a friendly Smile and a Warm Hello. they seem to be happy with their Jobs, all the down to the friendly service porters. The technicians work hard, and they are not lazy, I always get a call when my car is ready to be picked up and even better, they clean it for me when it is more than just normal maintenance. The General Manager is very Kind, and he always acknowledges me when I am there and if he has time will even chat for a bit. Good Job Volvo of Charleston. More