Hendrick Volvo Cars of Charleston

Took vehicle in told them there was a VERY LOUD noise at engine when running. Their technician said not engine it was bad alternator. Cost $856. Drove 4 miles engine died. AAA towed to nearby garage who det engine when running. Their technician said not engine it was bad alternator. Cost $856. Drove 4 miles engine died. AAA towed to nearby garage who determined that old alternator was good (husband was going to have rebuilt for spare so I kept it) and that the noise was really tensioner on motor timing belt going bad. Resulting in damaged motor- had rework head, timing belt, waterpump, valves, etc. Volvo repair cost $4500. A lot of the damage could have been avoided if the technician diagnosis had been correct. Volvo of Charleston accepted no responsibility for misdiagnosis. If there had been a correct diagnosis, could have changed out tensioner and any other worn parts before major engine problems. I have owned many Volvo vehicles - husband drives a 850-GLT with 225,000 mi daily and we have an S60 sedan. I have experience with different dealers Melbourne (FL) Volvo, Weaver Brothers Volvo, Raleigh, NC, Volvo of Cary (NC), Rahal Volvo, (PA). This dealer has only mediocre service compared to others. More