Hendrick Volkswagen of Concord

Great experience & excellent customer service! I bought a car from RD last weekend and the overall experience better than you could ever ask for! It was easy, hassle free, and made me feel like the I bought a car from RD last weekend and the overall experience better than you could ever ask for! It was easy, hassle free, and made me feel like they were there to help me get exactly what I wanted, not just trying to make a sale. They treat you exactly the way a customer should be treated, in a way that made me comfortable. I have always tried to avoid the salesmen until its time to buy as I like to do my research and browsing on my own but next time I am in the market for a car I will be coming straight to these guys as they really are there to help make the customer happy, which is not all that common anymore. They have gained a customer for life with their outsanding customer service! More

Overall a great experience. Super friendly and knowledgeable staff. If my sales agent Manning didn’t know the answer to a technical question he looked it up right away. The o Super friendly and knowledgeable staff. If my sales agent Manning didn’t know the answer to a technical question he looked it up right away. The only area for improvement I can suggest is follow up on service issues. Sales agreed to take care of a couple of minor issues and said they would call me. I didn’t get the expected calls so I had to initiate a few calls to get it resolved. Once I reached out they resolved it quickly. My experience with the service department was top-notch. More

Very nice salesman I was satisfied with every aspect of purchasing my car. I would recommend Hendricks to anyone as well as my salesman Robert Nixon. Very clean car for I was satisfied with every aspect of purchasing my car. I would recommend Hendricks to anyone as well as my salesman Robert Nixon. Very clean car for a very well price. My salesman surprised me with his knowledge of the ford fusion I purchased! More

Considerate and Friendly staff The professionals at Hendrick Volkswagen of Concord were very helpful and accommodating. Manning, BreAnna, and Taylor were great during the process of The professionals at Hendrick Volkswagen of Concord were very helpful and accommodating. Manning, BreAnna, and Taylor were great during the process of finding a vehicle, as well as the paperwork process and pick-up. Thank you! More

Life Saving car, Life Changing deal I recently was in an accident that was described as one that, I simply should not have survived. The Volkswagen Tiguan undoubtedly saved my life after I recently was in an accident that was described as one that, I simply should not have survived. The Volkswagen Tiguan undoubtedly saved my life after my car hydroplaned off the road, through a ditch, and into a pole. As I searched for new cars nothing seemed to compare to the Tiguan that I held so close to my heart. My dad found a car that was slightly over budget however it was exactly what we were looking for. Without getting my hopes up, we went to visit. Unintentionally, we went to the wrong dealership, however Robert was an excellent help. He offered us a better car for the same price as the one we had originally wished to see. He allowed us to drive it probably longer than he should, and bonded with my dad over stories that nobody else wants to listen to. He has a great rating and it is well deserved. I highly recommend entrusting him with your big decision, for he goes the extra mile (and the extra hour). More

Never thought buying a Car could be this easy!....Anissa I must say that this was my best car shopping experience ever. Robert Nixon was very informative and he was answering every question of ours patiently I must say that this was my best car shopping experience ever. Robert Nixon was very informative and he was answering every question of ours patiently. Robert delivered an incredible service and gave a very pleasant experience. Thanks again for your service! More

Awesome experience! My husband and I recently bought a new car and we couldn’t have asked for a better first time car buying experience. We worked most closely with Manni My husband and I recently bought a new car and we couldn’t have asked for a better first time car buying experience. We worked most closely with Manning, but all of the Hendrick employees were super friendly and helpful. I would recommend this dealership to anyone looking for a new vehicle. More

Car #2 This was the second car we have bought from Hendrick Volkswagen of Concord and Manning Floyd in 6 months. Their level of service and ease of purchase This was the second car we have bought from Hendrick Volkswagen of Concord and Manning Floyd in 6 months. Their level of service and ease of purchase made it a pleasure. More

Great first buying experience This was the second dealership I came to looking for the same car. I worked with Robert Nixon and couldn’t have ask for a better experience. Even afte This was the second dealership I came to looking for the same car. I worked with Robert Nixon and couldn’t have ask for a better experience. Even after having ridden the vehicle elsewhere, I drove it again here and he showed me small features that I didn’t previously know existed. His attention to detail let me walk away with a car I love and the dealership was able to give me a great deal. More

Awesome I had the best help with Robert. He always answer my question. He was straight forward to me, Just how I like it. He always cared how I felt about thi I had the best help with Robert. He always answer my question. He was straight forward to me, Just how I like it. He always cared how I felt about things and always went out his way to make me happy. When I forgot somthing in my old car he went back and got it with no problem. I know Volkswagen is proud to have him on the team. More