Hendrick Volkswagen of Concord

Excellent service-I LOVE my new car!!! I live in Wilmington but found my dream car on their website. Taylor worked with me over the phone and took extra steps to insure that this vehicle w I live in Wilmington but found my dream car on their website. Taylor worked with me over the phone and took extra steps to insure that this vehicle was going to meet my expectations before I made the drive. The dealership as a whole, and Taylor and J.W.'s customer service is unmatched. I have never felt so confident in a large financial decision as I have with this dealership and staff. When I arrived, I was personally greeted by many staff, and given a tour of the facility. I was extremely impressed with the state of the art showroom and the cleanliness of the garage area. You can tell the staff work as a team and are willing to make sure your experience is a positive one. I got to drive my 2014 Mercedes home on the 3.5 hour drive and I was in heaven. I absolutely love it! Thank you, Taylor and J.W.!!!! More

So easy! This is by far the best shopping experience I’ve had with a dealership. I never once felt pushed and every question I had was answered. The salesman I This is by far the best shopping experience I’ve had with a dealership. I never once felt pushed and every question I had was answered. The salesman I had went above and beyond my expectations, highly recommend working with this company and more specifically Kenny Bingham. More

Very Friendly Everyone at this Hendricks was so open and friendly with not only me but other customers left with a smile couldn’t ask for a better car Everyone at this Hendricks was so open and friendly with not only me but other customers left with a smile couldn’t ask for a better car More

Great experience! Kenneth Bingham was very informative and p Would highly recommend! Kenneth Bingham was patient and informative. We didn’t feel pressured or rushed in our shopping. Understanding our needs and Would highly recommend! Kenneth Bingham was patient and informative. We didn’t feel pressured or rushed in our shopping. Understanding our needs and consideration for our financial budget. More

Great experience! Went to look at a more expensive car, but the team found a better fit for me in a lower budget and i couldnt be happier. Went to look at a more expensive car, but the team found a better fit for me in a lower budget and i couldnt be happier. More

Great Experience Manning was a very professional salesman, I particularly appreciated the fact he was pushy, he was very personable. John in finance is superb. Thank Y Manning was a very professional salesman, I particularly appreciated the fact he was pushy, he was very personable. John in finance is superb. Thank You More

Service was incredible! I came in to pick up some paperwork (I had been in a total loss accident recently) and didn't think I could even get a car at that point, but Kenny an I came in to pick up some paperwork (I had been in a total loss accident recently) and didn't think I could even get a car at that point, but Kenny and BreAnna went out of their way to help and I drove home in the exact same car I'd had before!! I got my first car from here and now I have my second one. I'll always be a Hendrick Volkswagen customer! More

I wouldn’t go anywhere else! Kenneth was a huge help! He was there for my boyfriend throughout the whole process. It makes a big difference when you know the salesman truly cares Kenneth was a huge help! He was there for my boyfriend throughout the whole process. It makes a big difference when you know the salesman truly cares about the costumers and I would recommend Kenneth to all of my friends and family! More

Bought a Jeep through a VW dealer Kenny was so helpful in helping me find the ultimate off road Jeep that wasnt going to break the bank! I would recommend him to any I encounter that i Kenny was so helpful in helping me find the ultimate off road Jeep that wasnt going to break the bank! I would recommend him to any I encounter that is looking for ANY VW or any car in the automall! Thank you Kenny! More

Very Helpful Everyone was very nice and helped my husband and I get the car that we were looking for. They all spent time with us and wanted to make sure we got ju Everyone was very nice and helped my husband and I get the car that we were looking for. They all spent time with us and wanted to make sure we got just what we were looking for. Everyone was very nice to our son who was with us also. More