Hendrick Volkswagen of Concord

I had a great experience with Hendrick Volkswagen, the Product Specialist, Jairo was very kind, attentive and knowledgeable about the vehicle I selected. I was a walk-in but was helped immediately, making Product Specialist, Jairo was very kind, attentive and knowledgeable about the vehicle I selected. I was a walk-in but was helped immediately, making a purchase the same day. Would highly recommend. More

They work very hard to make sure we were happy with our purchase and they customer service was great. purchase and they customer service was great. More

Customer service was outstanding. Robert and Brianna (sale manager)were willing to go above and beyond. They care about us and not like just another sale. Robert and Brianna (sale manager)were willing to go above and beyond. They care about us and not like just another sale. More

The dealership was easy to find. The staff was very welcoming and quick with helping us. The staff was very welcoming and quick with helping us. More

I would say we had a good experience with Hendrick VW. We went to a few dealerships and felt most comfortable at Hendrick. Robert has a friendly, non-pushy approach that we appreciated. Purchasing a new c We went to a few dealerships and felt most comfortable at Hendrick. Robert has a friendly, non-pushy approach that we appreciated. Purchasing a new car is not a pleasant experience, in general. You're making a huge investment, and you just hope you've done enough research to not get bamboozled. I think Hendrick VW made the process as good as it could be. More

Today, I had the pleasure of working with Ruslan, who provided me with the best customer service I’ve ever experienced at a dealership. He was honest and transparent, never pushy, and maintained a calm d provided me with the best customer service I’ve ever experienced at a dealership. He was honest and transparent, never pushy, and maintained a calm demeanor throughout our interaction. Even though I wasn’t looking to purchase a car today—just exploring my options—he patiently answered all my questions. Ruslan showed me various trim levels and offered insightful comparative analysis. He allowed me to sit in each vehicle, demonstrating their features while taking the time to understand my preferences and needs. His dedication made me feel valued as a potential customer. I can’t wait until I’m ready to buy my vehicle, and I will definitely be returning to work with him again! More

I needed to purchase a newer auto but could not decide on make or model. I had never considered a VW before and just stopped to look. Robert Nixon greeted me as I was browsing the used cars, I though oh no n make or model. I had never considered a VW before and just stopped to look. Robert Nixon greeted me as I was browsing the used cars, I though oh no not a high pressure salesperson. But I was quite surprised, he was so helpful explaining different models and safety features. As both my wife and I are in our 80s we need all the safety features available. It was a joy to work with Mr Nixon and Mr Davis I will be happy to recommend both of them to family and friends. More

I had an amazing experience here! ! They answered all of my questions and were very responsive and informative. ! They answered all of my questions and were very responsive and informative. More

I have purchased many cars but never had an experience better than my purchase with Ruslan and the folks at Hendrick. Took lots of extra time to send me pictures and video chat. Everything was exactly as better than my purchase with Ruslan and the folks at Hendrick. Took lots of extra time to send me pictures and video chat. Everything was exactly as they promised and the process was completely electronic and fast. I recommend them highly. Check them out. More

Best experience and it was my first time car buying Robert and DJ made it easy for me and had a good time and experience.. thanks Robert and DJ made it easy for me and had a good time and experience.. thanks More