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Hendrick Volkswagen of Concord

Concord, NC

5.0
635 Reviews

7500 Hendrick Auto Plaza NW

Concord, NC

28027

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635 Reviews of Hendrick Volkswagen of Concord

August 01, 2025

My service advisor provided excellent customer service and responded in a timely manner. He was very knowledgeable and kept me updated on my vehicle. More

by jjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Hunt
Aug 05, 2025 -

Hendrick Volkswagen of Concord responded

Jjohnson, we are so happy to read such a great review about Hendrick VW of Concord! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 30, 2025

Awesome experience. Robert Nixon met all of our expectations. He met us outside and made our morning by assisting us along the way of driving off in our certified pre ow More

by AnyeMT
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Steadman, Robert Nixon
Jul 31, 2025 -

Hendrick Volkswagen of Concord responded

Robert is an awesome part of our team here at Hendrick VW of Concord and we are thrilled to hear about your excellent experience with him, AnyeMT! Welcome to our Hendrick VW of Concord family!

May 16, 2025

I’m so happy I found Hendrick’s VW! The team is incredible — especially Robert (Sales) and Brock (Finance), who both went above and beyond to make my car-buying experience smooth and s More

by brittanylinnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock, Robert Nixon
May 21, 2025 -

Hendrick Volkswagen of Concord responded

Brittany, thank you so much for sharing your sales experience with Robert! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick VW of Concord!

May 05, 2025

Friendly, and professional, my salesman was very professional , and a nice young man, and knowledgeable of the car we were buying More

by jeffshuford1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Steadman, Robert Nixon
May 08, 2025 -

Hendrick Volkswagen of Concord responded

Congratulations on your new vehicle, Jeff and welcome to our Hendrick VW of Concord family!

April 22, 2025

Everyone was very nice and helpful! Robert was very helpful with the whole process and had very good customer service. I would definitely recommend this dealership More

by Elena Sheward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Apr 25, 2025 -

Hendrick Volkswagen of Concord responded

Elena, thanks for your praise and kind comments about Robert and our team here at Hendrick VW of Concord. Your praise and kind words means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 26, 2025

Great staff, appreciate the assistance and communication from Carter Bonds and Coleman.Blankenship. Smooth process. More

by Redcon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Bonds
Mar 28, 2025 -

Hendrick Volkswagen of Concord responded

Redcon, thank you so much for sharing your sales experience with Carter! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick VW of Concord!

March 03, 2025

Robert was absolutely exceptional in walking us through the process thoroughly over the phone and in person. He helped break everything down to the dot and also is exceptional in helping out after the purc More

by Atharva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Mar 08, 2025 -

Hendrick Volkswagen of Concord responded

Atharva, thanks for your praise and kind comments about Robert and our team here at Hendrick VW of Concord. Your kind words and recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 03, 2025

Robert Nixon was fantastic throughout the entire process, very helpful and a great attitude and personality. He had the car ready for test drive by the time I arrived, and streamlined the sale from start to More

by mike.napoli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Mar 08, 2025 -

Hendrick Volkswagen of Concord responded

Thank you so much for taking the time to leave Robert such a kind review, Mike! We appreciate hearing about your experience and are so pleased to hear that we earned your trust during your time with us. Congratulations on your new vehicle and thank you again for choosing Hendrick VW of Concord!

February 21, 2025

I had a very good experience at Hendricks Volkswagen I have never bought a car before however My salesman Robert was very helpful and kind. Not long after purchasing I needed help with my windshield wiper More

by Taylor R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Feb 26, 2025 -

Hendrick Volkswagen of Concord responded

Robert is an awesome part of our team here at Hendrick VW of Concord and we are thrilled to hear about your excellent experience with him, Taylor! Welcome to our Hendrick VW of Concord family!

February 20, 2025

I have contracted dealraters and requested they remove my prior review, The prior assessment unfairly judged the dealership for a honest mistake that has been fully rectified. .I can honestly say I love my n More

by betmac910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 21, 2025 -

Hendrick Volkswagen of Concord responded

Thank you again for taking the time to let us know how we did. We appreciate the opportunity to serve you. Please let us know if you need anything at all! We hope you have a great day!

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