Back

Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,020 Reviews

5010 State Hwy 121

Frisco, TX

75034

Directions

By Type

1,020 Reviews of Hendrick Volkswagen Frisco

May 07, 2018

Happy VW Owner I totally recommend #HendrickVolkswagenFrisco! The service and attention I have received since I visited them to test-drive my new car have been outst More

by Lulu2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zully Romo, Mo Ebrahim, Jeremy Hormel
May 01, 2018

Work car woes After 11 years my work car finally gave up and left me with no choice but to find a replacement. Thankfully Jonathon Deckard was on duty Hendrick Vol More

by Shep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Klein
May 01, 2018

Never in my life I went here after requesting information on a 2018 Atlas. When I got there, talked to a sales person. His appraisal guy went look at my vehicle, he dr More

by Viator40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Torres, Jesse Garrett
April 30, 2018

Very appreciative of the time that Johnathon Deckar Very appreciative of the time Jonathon Deckard spent with us. He was very helpful with my girlfriend. Unfortunately, her timing was off, to by the car More

by SixVdubs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathon Deckard
April 25, 2018

I love my new Atlas from Hendricks VW I had a really great experience while buying my new Atlas, I can only say good things about the way Anas, the salesman, treated me, he was straight-fo More

by sergioadh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anas Al Khatib
April 25, 2018

Another home run I am a repeat buyer At Hendrick. No matter who I deal with, they are professional, courteous and knowledgeable. Jonathan Deckard was my sales rep for More

by Woman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Deckard
April 23, 2018

THE BEST! These guys are the best, my sales guy Jonathan was a real human being not trying to pressure me into anything. These guys got me financed when McKinn More

by Reginald Lee Hooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan and Jason, great guys
April 18, 2018

Great experience again with this dealership this is my second car i have bought here and Zully and Kevin were amazing and make the process easy and low pressure. Defi More

by ztaube23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zully Romo, Kevin Hatfield
April 12, 2018

Jonathon Deckard - Great Salesman Jonathon Deckard helped find me a 2017 Jetta SEL for a great price. He was friendly, insightful, and professional. I recommend visiting this dealershi More

by P_Cro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Deckard
April 11, 2018

Terrible experience I am sure the dealership is great and hope mine was a one off bad experience. I normally don't write reviews, but I chose to write this one because th More

by Nithin Shanbhogue
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Torres
Apr 12, 2018 -

Hendrick Volkswagen Frisco responded

Hi Nithin! I believe we spoke earlier as well. As I advised we put our best foot forward with our online pricing as we feel, and have been advised, that the customers prefer this. I also advised that being the newest and largest VW Dealer in Texas, we also offer a price-beat guarantee for your added peace of mind? At the end of the day, you do have a choice in where to purchase and we respect that. However, I can guarantee if you buy a Volkswagen anywhere else...you simply paid too much. We probably could have resolved this better had you not left me echo'ing "Hello..." to myself on the line. In my experience I've found that these issues are always best resolved in person. We're very reasonable people and really do want our customers to have the best experience. My doors are open and I would love to meet you, Sir. Thank You, Nithin. Chris Torres Internet Director Hendrick VW Frisco Main: 469-362-2700 Direct: 469-362-2761 Chris.Torres@HendrickAuto.com “Whatever you are, be a good one.” —Abraham Lincoln

...
89
...