Back

Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,020 Reviews

5010 State Hwy 121

Frisco, TX

75034

Directions

By Type

1,020 Reviews of Hendrick Volkswagen Frisco

January 31, 2021

George Strong was our sales person. We drove up from Austin after searching online. We found a vehicle and were finishing paper in about an hour. More

by Tom Walters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Strong
Feb 08, 2021 -

Hendrick Volkswagen Frisco responded

Tom Thank you for taking the time to leave us your feedback. We are so happy to hear all the wonderful compliments about our dealership and your sales consultant George Strong. Thank you for your business. Please let us know when we may be of assistance to you again in the future. Sincerely, Adam Rutledge - Internet Sales Director

November 12, 2020

My car was totalled. I found a VW Beetle TDI on Cars.com. I contacted the dealership, sat an appointment with Nick Parker. This was my Best Dealership Experience ever. Nick Parkelj made me very comfortable More

by Lady Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Markelj. 5 STARS
Nov 16, 2020 -

Hendrick Volkswagen Frisco responded

Thank you Lady Joy for taking the time to review us. We are very happy to hear Nick jParkelj took such great care of you and was able to help you find the perfect vehicle that you have been looking for. The TDI beetle is an amazing vehicle and we know you will continue to love it for years to come. Thanks for being a loyal part of the Hendrick VW Frisco Family. Sincerely, Adam Rutledge - Internet Sales Director

October 20, 2020

Great experience! Fast and to the point! The salesman knowa his products and is willing to answer all questions. Will buy again from them soon! More

by Smunteanu2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Niyogi
Oct 30, 2020 -

Hendrick Volkswagen Frisco responded

Thank you for taking the time to write this great review about your car buying experience here at our store. We are thrilled to hear Steve Niyogi took such great care of you. Thanks again for your business and welcome to the Hendrick Volkswagen Frisco family . Sincerely, Adam Rutledge - Internet Sales Director

October 14, 2020

I had to take my Tiguan in for service and was blessed to get Josh C as my service agent. Not only was Josh extremely respectful, polite and accommodating but he went above and beyond to make sure my experie More

by CourtneyF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh C
October 09, 2020

I scheduled a service for 4pm. It’s now 5:35 and my car has still not been taken in. Horrible service - never coming back More

by JakeC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kris
Oct 30, 2020 -

Hendrick Volkswagen Frisco responded

Thank you for taking the time to contact us about your experience. Our clients time is valuable and our goal for all our clients is to get you in and out in a reasonable amount of time. I will for sure for this concern to our service director so that he can look into this ASAP and reach out to you. Sincerely, Adam Rutledge - Internet Sales Director

May 19, 2020

Excellence One of the best car buying experience i have ever had...not just in the sales side, finance side was just as good (couldn’t believe i got O% interest) More

by Hb58lb65
Recommend Dealer
Yes
Employees Worked With
George strong
May 27, 2020 -

Hendrick Volkswagen Frisco responded

Hb58lb65, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Grant Saab- Service Director

May 02, 2020

Caring Service Steve worked with me to get the deal done. He has great follow up and stayed with me until the very end...long after almost everyone else had gone h More

by RebelYell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Niyogi
May 06, 2020 -

Hendrick Volkswagen Frisco responded

Hey RebellYell, thanks for taking the time to share this with us. Very glad to hear you had such a great experience here with Steve and will make sure and pass this along to him. Thanks again for your Business. Sincerely, Danny Gomez - General Manager

April 30, 2020

Working with Steve and the rest of the sales/ finance crew at Hendrick was a breeze. They were pleasant and to the point without rushing or trying to talk us out of more money. Smooth transaction from be More

by Nei18
Recommend Dealer
Yes
Employees Worked With
Steve Niyogi
May 08, 2020 -

Hendrick Volkswagen Frisco responded

Hi Nei18, thank you for taking the time to leave a review for us at Hendrick Volkswagen Frisco. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Grant Saab- Service Director

April 30, 2020

Great service! My purchase was friiendly, fast and convenient! I Love my new Volkswagon! Highly recommend Hendrick VW! The staff was wonderful to deal with! More

by nando_and_jamie
Recommend Dealer
Yes
Employees Worked With
Steve Niyogi
May 08, 2020 -

Hendrick Volkswagen Frisco responded

Hi Nando_and_jamie, thank you so much for your positive comments about Hendrick Volkswagen Frisco! Until the next time we meet, take care! Grant Saab- Service Director

April 29, 2020

New Car Purchase - 2020 VW Tiguan David Davidson and Hendrick Volkswagen really distinguished themselves during the car buying experience. Communication, customer service and follow-up More

by J. Mayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Davidson
May 08, 2020 -

Hendrick Volkswagen Frisco responded

J. Mayer, it's experiences like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day! Grant Saab- Service Director

...
79
...