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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,021 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,021 Reviews of Hendrick Volkswagen Frisco

January 23, 2022

George stepped in to assist with our purchase and the process was seamless. He did an excellent job f try on start to finish. Even walking us through system and third party application set up. He truly More

by cwilder6490
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong
Jan 25, 2022 -

Hendrick Volkswagen Frisco responded

Hello Dr. Wilder, I thank you for the five stars and the great review. George is a great man and definitely an asset to our team. I Am thrilled to read that he took excellent care of you and we thank you for your business and welcome to the Hendrick family. Alex B - Director of Internet Sales.

Jan 25, 2022 -

cwilder6490 responded

Proud to continue being in the VW family.

January 21, 2022

I was in the car market to replace my existing car with another SUV and thought about the customer experience with Robert Fabian at Hendrick Frisco VW. Since he made it very easy for me in the past on narr More

by llldatlll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT FABIAN
Jan 25, 2022 -

Hendrick Volkswagen Frisco responded

Hello, I thank you for the five stars and the great review. I Am thrilled to see that Robert took excellent care of you. He is definitely one of our best assets. I thank you again for your business and welcome to the Hendrick famil. Alex B - Director of Internet Sales.

January 18, 2022

Thank you Corey and Robert for helping us get into a Tigua!! Y’all’s professionalism was way above excellence! Y’all took my husband’s “charm” like champs, were able to answer all his questions, and w More

by taylorvargas40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
January 17, 2022

Excellent services! Whatever you need, they will find a way to make it happen. I highly recommend this dealer. More

by jose22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Velazquez
Jan 20, 2022 -

Hendrick Volkswagen Frisco responded

Hi Jose, I thank you for the awesome review and five stars. Your business is always appreciated and we look forward to assisting you again. Alex B, Director of Internet Sales.

January 17, 2022

I bought my a 2018 Tiguan for Christmas, there was an issue with the Vanity mirror long story short it was not covered buy the warranty but was covered by their100% customer satisfaction guarantee and wa More

by bigjoethunder1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Strong
Jan 20, 2022 -

Hendrick Volkswagen Frisco responded

BIG JOE, I thank you for your business and welcome to the family! We definitely appreciate the five stars and the awesome review. George is a great man and he is always taking excellent care of his clients! Thank you again - Alex B - Director of Internet Sales

January 15, 2022

My Service Advisor, Fernando Gomez, is the BEST. He always takes care of my Maintenance and Warranty issues promptly and professionally! More

by GoBaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jan 20, 2022 -

Hendrick Volkswagen Frisco responded

Hello, I thank you for taking time to review our service department and we most definitely appreciate your business, and the five stars. Fernando is a great man and I am glad he took excellent care of you. Alex B - Director of Internet Sales

January 10, 2022

We had the best car buying experience at Hendricks, and owe it all to George. After a dozen bad experiences at other dealerships, we found what we needed in a used car for our teenager. George called, text More

by Brutus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Strong, Douglas Klein
Jan 12, 2022 -

Hendrick Volkswagen Frisco responded

Hi Brutus, I thank you for taking time to write this review and it pleases me to read that you had an excellent experience with us. George is a great guy and one of our top sales consultants. I most definitely appreciate your business and welcome to the Hendrick Family. Alex B - Director of Internet Sales

January 04, 2022

Robert Fabian was a fantastic sales rep to work with. He was very patient with us while we took several weeks to browse different manufacturers and eventually wound up at VW Frisco. We were very happy with More

by christopher.jeanes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fabian / Adrian Mendoza
Jan 10, 2022 -

Hendrick Volkswagen Frisco responded

Christopher, we're so glad that we were able to go above and beyond your expectations! Thank you!

January 04, 2022

This dealership is exceptional. From the car search, to the purchase, to the service, they are very professional, friendly, efficient and go above and beyond to satisfy their customers. More

by Renee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hatfield
Jan 10, 2022 -

Hendrick Volkswagen Frisco responded

Renee, thank you for your kind words about our staff! Glad we were able to accommodate you through the whole process!

January 04, 2022

My experience from start to finish was very professional. This was the best car buying experience that I’ve had in a long time. I highly recommend Hendrick Volkswagen Frisco. More

by leecollinsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davidson
Jan 10, 2022 -

Hendrick Volkswagen Frisco responded

Thanks so much Lee! We appreciate your business!

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