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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,021 Reviews
Call Dealership (833) 322-4614
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5010 State Hwy 121

Frisco, TX

75034

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1,021 Reviews of Hendrick Volkswagen Frisco

January 31, 2022

John hicks was my sales person and he was very informative and helpful and my decision making in my car but experience only reason why I didn’t buy they didn’t have the car I wanted at the time be More

by Calebmorrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hicks
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Calebmorrison, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care! Grant Saab - Service Director

January 31, 2022

The best of the best thanks Matthew Medina !!!!! I’ll see you soon thank you More

by Garzadavid6961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Hello Garzadavid6961, thank you; we appreciate your feedback! We look forward to your next visit! Take care! Grant Saab - Service Director

January 31, 2022

Matt in service provides excellent service to every vehicle we bring in to him. Love his smile More

by Tylermowry66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Tylermowry66, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco. We do hope we can be of assistance in the future. Take care! Grant Saab - Service Director

January 31, 2022

Josh Frank was excellent to work with. He explained everything clearly and made sure everything was taken care of correctly. Highly recommend him. More

by Jayw144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Jayw144, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Grant Saab - Service Director

January 31, 2022

My experience at VW always go smoothly and the quality of work always exceeds my expectations. More

by Rippershredder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Rippershredder, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco. We are always more than happy to assist you if anything else comes up. Take care! Grant Saab - Service Director

January 31, 2022

Joshua Frank is the best! I always have my Golf R looked at by him. I know he goes the extra step for me when it comes to my car! More

by Fabian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cienfuegos, Fernando Gomez, Philip Van Tuyl, Josh Frank, Matt Medina, Grant Saab
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Fabian, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Grant Saab - Service Director

January 31, 2022

PHILIP VAN TUYL IS THE MAN, ALWAYS HELPING ME WITH MY VEHICLES AS WELL AS MY WIFES. ALWAYS HONEST , UP FRONT AND EASY TO WORK WITH. More

by JOSHUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PHILIP VAN TUYL, Josh Cienfuegos, Fernando Gomez, Philip Van Tuyl, Josh Frank, Matt Medina, Grant Saab
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Hello Joshua, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Grant Saab - Service Director

January 30, 2022

Joseph Velasquez was so helpful, we drove 2 hours to test drive & then to buy from him & this dealership. He was very honest and never pushy. Very pleasant buying experience with Joseph & Ray was wonderful o More

by dpcolley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Velasquez, Ray in finance
Report | Print
Feb 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Colley, I thank you for the five stars and the great review. Joseph is definitely one of our greatest sales consultants and I am glad to see that he took excellent care of you. I thank you for your business and welcome to the Hendrick family! Alex B - Director of Internet Sales

January 30, 2022

We we were looking at the New ID4 electric car. The sales person named Paul took us on a test drive.. He was quite informative and was knowledgeable and answered all of our questions. If we order we will ord More

by Birginia31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Report | Print
Feb 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Birginia, I am glad you got to test drive the ID4, it is a great vehicle and I own one myself. You cannot go wrong with the vehicle. Absolutely amazing. And please do order from Paul if you decided to order one! He is one of our top sales consultants. Alex B - Director of Internet Sales

January 29, 2022

Good service, always helpful and ready to help! Paul is a wonderful salesman, always helping us out! More

by stephanedelucarocha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Report | Print
Feb 02, 2022 -

Hendrick Volkswagen Frisco responded

Hi Stephane, I thank you for the five stars and the great review! I am glad to see that Paul took excellent care of you! Welcome to the Hendrick family and we most definitely appreciate your business. Alex B - Director of Internet Sales.

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