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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,021 Reviews
Call Dealership (833) 322-4614
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5010 State Hwy 121

Frisco, TX

75034

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1,021 Reviews of Hendrick Volkswagen Frisco

February 01, 2022

From the lot to the sales floor everything was clean. I was welcomed and treated with respect. More

by darrensanders17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gregory
Report | Print
Feb 04, 2022 -

Hendrick Volkswagen Frisco responded

Hi Darren, I thank you for the five stars and the great comment! We thrive to make sure everything is always clean and neat and our clients are receiving an outstanding customer service. We will always be here for you when needed. Alex B - Director of Internet Sales.

February 01, 2022

I worked with Josh Frank - he was very knowledgeable and helped me understand what we were doing. Thank you More

by Brittneemckinney21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Report | Print
Feb 04, 2022 -

Hendrick Volkswagen Frisco responded

Hi Britnee, I thank you for the five stars and the great review! Josh is definitely a great asset to the clients and I am glad he took excellent care of you. Alex B - Director of Internet Sales.

January 31, 2022

Absolutely amazing car buying experience, John Hicks was such a professional sales consultant. Had a really smooth process with him. Highly recommended him for your future car buying process. More

by faizaw08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hicks, Steve Niyogi
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Faizaw08, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Grant Saab - Service Director

January 31, 2022

John was a wonderful person to work with and he really made the process easy. Kudos! More

by 89kroos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hicks
Report | Print
Feb 04, 2022 -

Hendrick Volkswagen Frisco responded

Hello, I thank you for the great comment and the five stars. I am glad to read that John delivered a great customer experience and we most definitely appreciate your business. Alex B - Director of Internet Sales.

January 31, 2022

I had a wonderful experience at this dealership. I was looking at different options as far as Jettas for my daughter when she turns 16. Mr. John Hicks helped me out with all my questions and lead me in th More

by JulieSanders89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hicks
Report | Print
Feb 04, 2022 -

Hendrick Volkswagen Frisco responded

Hi Julie, I thank you for the great review and the five stars. Also, I am glad that John took excellent care of you and we most definitely appreciate your business. Alex B _ Director of Internet Sales

January 31, 2022

Matt is a great advisor! He always makes sure I’m taken care of in a timely manner. More

by dylanfreeman2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Dylanfreeman2016, we are so happy to read such a great review about Hendrick Volkswagen Frisco! If you have any further questions, please give us a call. We're always happy to help! Grant Saab - Service Director

January 31, 2022

Definitely recommended. Helped me with all my needs and questions. Would recommend family and friends here! More

by vandal594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Vandal594, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Grant Saab - Service Director

January 31, 2022

Matt is always attentive to all my vehicles needs. Always great customer service and great with explaining everything in detail. More

by Ygraciano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Ygraciano, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Grant Saab - Service Director

January 31, 2022

Great service and staff at the VW Hendrick’s location. Matt Medina helped me and was great recommending services my Jetta needed. I will definitely be back when I need his help. More

by samanthapalamidessi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Medina
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Samanthapalamidessi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care! Grant Saab - Service Director

January 31, 2022

Matt is so kind and helpful. Any questions I had he helped answer them. I’d definitely be back! More

by Brieldanielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Feb 03, 2022 -

Hendrick Volkswagen Frisco responded

Brieldanielle, we're glad to hear you enjoyed your visit. Feel free to reach out to us if you need anything. Have a wonderful day. Grant Saab - Service Director

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