Hendrick Volkswagen Frisco

I had a positive experience at Hendrick Volkswagen Frisco when purchasing my new car thanks to Robert Fabian. He made the car buying process less stressful and seamless. I was able to test drive the c Frisco when purchasing my new car thanks to Robert Fabian. He made the car buying process less stressful and seamless. I was able to test drive the car and complete the buying process the following day which worked best for my schedule. Robert went the extra mile and ensured that before I drove away in my new car I knew how to use all the extra features that came with my tech package. Robert also synced my phone via Bluetooth for car play and assisted with the set up of the VW app, which I use everyday to remote start my car in this heat and never have to dig for my key in my purse. Thank you Robert again for a great experience. If you’re looking for a high quality car buying experience ask for Robert Fabian at Hendrick Volkswagen Frisco, he will treat you like family. Lisa Smith More

I've been a long time VW driver and very loyal to the brand. Since moving here 13 years ago, I've trusted all of my VWs to Hendrick Volkswagen Frisco for service & sales. Recently I upgraded my SUV and h brand. Since moving here 13 years ago, I've trusted all of my VWs to Hendrick Volkswagen Frisco for service & sales. Recently I upgraded my SUV and had the most pleasant experience with Robert Fabian. He is the exact opposite of what you think of when you hear "car salesman". Thank goodness he's been at this location for 10+ years because I plan on always buying through him. Thank you for the exceptional service, Robert! More

Jermaine, was the sale person who assisted me and my son. We are currently thinking about buying a VW. We have never owned a VW before so Jermaine made us feel right at home. He gave us a tour of the service We are currently thinking about buying a VW. We have never owned a VW before so Jermaine made us feel right at home. He gave us a tour of the service dept and introduced us to a service advisor. I believe his name was Greg. If we go with a VW we will definitely buy from Hendrick VW and Jermaine. More

Our first scheduled service was fabulous! Joshua Frank, our service advisor at Hendrick Volkswagen couldn't have been more helpful to make this first service check a real pleasure. We appre Joshua Frank, our service advisor at Hendrick Volkswagen couldn't have been more helpful to make this first service check a real pleasure. We appreciate him and look forward to our next scheduled service! Thanks again Joshua! More

Ricky answered all my questions and got me in a car to test drive immediately. Right off the bat he made an aggressive offer for my business without games or haggling, and after comparison shopping at ot test drive immediately. Right off the bat he made an aggressive offer for my business without games or haggling, and after comparison shopping at other dealerships, Hendrick was still at the top. The Hendrick team bent over backwards to get me in the car I wanted while I was waiting for insurance issues to resolve - very flexible and accommodating. My wife loves her new Atlas! More

Where do I start. ....this dealership will run your credit before they can give you a price on the vehicle. They are willing to work with you on the price, but you have ....this dealership will run your credit before they can give you a price on the vehicle. They are willing to work with you on the price, but you have to be very stubborn, and they may only take off $500 if you are lucky. I bought a 2022 Tiguan, and the turn signal is very loud. If that's something you like, then get a volkswagen. When buying a warranty for a used pre-owned certified be aware that this is only for their location and doesn't tranfer to others. My windshield wiper pump was leaking because of a manufactures defect. I spoke with the lady, and she informed me that I didn't have a warranty and that part would not be covered. Instead of paying them for a diagnostic fee and losing a days worth of work, I decided to replace it myself. Why? Because 1) I am more than capable and 2) I don't want to get ripped off by a dealership. Well, come to find out, my car was still under warranty, and they would have replaced that part. I was told to call customer service. Customer told me this dealership would not reimbursement when I have a receipt and the tank is not leaking now. Oh and the part was $115. I will never by another Volkswagen again. If they care more about $115 than the happiness of a customer, then do you really think they care about you? No, but they care about their bottom line even if it's $115. Likely response from the dealership will be that I signed the terms and conditions and I should have known. That may be true, but your staff should be trained properly. More

I recentlt traded my old car for a new Tiguan. Zohng Ren helped me during my visit and I do not have enough words to describe how wonderful he was in helping me. Zohng Ren helped me during my visit and I do not have enough words to describe how wonderful he was in helping me. More

Salesman Ricardo Bolanos is a straight shooter who gets down to the brass racks! The Parts department was quick and knowledgeable and got me what I need. Big recommend! down to the brass racks! The Parts department was quick and knowledgeable and got me what I need. Big recommend! More

George at VW Frisco is fantastic. Very approachable, professional, and knowledgeable about different options. My wife and I ultimately decided to go another route, but George checked Very approachable, professional, and knowledgeable about different options. My wife and I ultimately decided to go another route, but George checked in continuously with us throughout the process to see if there was an option we were interested in. I asked him to do this and I very much appreciated that even though we decided on a different route. Would definitely recommend friends and family to go to VW Frisco and request George. More

Robert is a great salesman! He was knowledgeable, friendly and efficient. I love my new car! He was knowledgeable, friendly and efficient. I love my new car! More