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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,019 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,019 Reviews of Hendrick Volkswagen Frisco

July 31, 2024

Bought over 9 cars in my lifetime. This one by far was the Best experience. Mario was great, very honest and upfront for the first time buying a car was enjoyable. More

by Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Gohar
Aug 02, 2024 -

Hendrick Volkswagen Frisco responded

Ramirez, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2024

Both Jeremy and Paul were very helpful. We had issues with our 2021 Atlas/lease, but got things squared away with a new 2024 Atlas/lease. Volkswagen corporate I would give 1 star at best, b More

by meangreenbennett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Gregory, Jeremy Hermel
Jul 31, 2024 -

Hendrick Volkswagen Frisco responded

Meangreenbennett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco. Thank you for the great review!

July 28, 2024

George is a Rockstar! Informative and helpful, not pushy. Buying experience was smooth and efficient...this is now our 2nd VW from this location. Great experiences both ti More

by jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Strong
Jul 30, 2024 -

Hendrick Volkswagen Frisco responded

Hi Jeff! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

July 22, 2024

Sales are through as is Service & Finance departments. A pleasant experience and encourage yiu to make the drive from Dallas More

by RayZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Strong
Jul 26, 2024 -

Hendrick Volkswagen Frisco responded

Hello Rayz, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

July 19, 2024

Zhong was the best. Great Customer Service!!! Please see him for a new or used VW. Hendrick VW Frisco treated me like Family!!!!! More

by Jerome78mjm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zhong
Jul 20, 2024 -

Hendrick Volkswagen Frisco responded

Hi Jerome, thank you for leaving a review for us at Hendrick Volkswagen Frisco. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

July 08, 2024

We worked with Karim Kargozar to purchase our next vehicle. The process was very smooth, and Karim was prepared to show us a car we were interested in right away. After a test drive, we loved it, and More

by Elaine Alonso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim Kargozar
Jul 11, 2024 -

Hendrick Volkswagen Frisco responded

Elaine Alonso, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco. Thank you gain for the great review!

July 03, 2024

Brought my car in for service that I purchased originally 2017 Joshua Frank gave me outstanding service and gave me the truth and got things done for me and had all my issues taken care of as promised could More

by cn818919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The tech I didn't get his or their name or names but did outstanding job, Josh Frank
Jul 05, 2024 -

Hendrick Volkswagen Frisco responded

Hi there, thank you so much for taking the time to leave a review for us at Hendrick Volkswagen Frisco. We're happy we could meet and exceed your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 29, 2024

Amazing service received. Great workmanship bit most importantly excellent customer service from Joshua Frank. Joshua kept me informed, was clear with communication, easy to More

by William.brutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Jul 02, 2024 -

Hendrick Volkswagen Frisco responded

William.brutton, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 29, 2024

After looking at over 10 VW Taos cars and being frustrated by shady dealerships, I can say Robert Fabian and the team at Hendricks are a breath of fresh air. Buying experience was phenomenal! I’ll More

by Scott Shultz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Jul 02, 2024 -

Hendrick Volkswagen Frisco responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Volkswagen Frisco!

June 28, 2024

These guys always take care of me. Joshua Frank has been my service tech for many years and has always been communicative, honest, and has helped me save a bunch of money over the year More

by G_juengling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez, Josh Frank
Jun 29, 2024 -

Hendrick Volkswagen Frisco responded

Hi there, thank you for taking the time to leave a review for us at Hendrick Volkswagen Frisco. We're happy we could meet and exceed your expectations! We appreciate your continued business with us and having you as a member of our Hendrick family! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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