Hendrick Volkswagen Frisco
Frisco, TX
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1,021 Reviews of Hendrick Volkswagen Frisco
Great place. Did some maintenance and they were fast and all about what I wanted and presented the needs Incase I want take care of it now or the next time I have Did some maintenance and they were fast and all about what I wanted and presented the needs Incase I want take care of it now or the next time I have time. More
I just recently moved to the Dallas area. I needed to find a dealership for my Passat and Cross Sport. Went to Hendrick and Fernando Gomez was my Service Advisor. Even though this was my fir I needed to find a dealership for my Passat and Cross Sport. Went to Hendrick and Fernando Gomez was my Service Advisor. Even though this was my first time there, He treated me as a friend and long time customer. Fernando was very polite, courteous, informative, and knowledgeable! I will definitely be requesting him when I need to go back into the dealership for anything for my vehicles. Thank you Fernando for your help and the dealership is lucky to have you as a valued employee. More
George Strong sold us an amazing 2022 Passat right off the floor of the dealership. George took care of us again for the third car in the past 5 years. He is the very best and made the experience an ex the floor of the dealership. George took care of us again for the third car in the past 5 years. He is the very best and made the experience an extremely easy one. George Strong is patient, honest and knowledgeable. Hendrick Volkswagen is lucky to have George on their sales staff. Hendrick's service department is absolutely the best. We love our Passat! More
The dealership has been very supportive and helpful. Corry Johnson and Frank Zhong has made the experience of buying a car very easy and pleasant. Corry Johnson and Frank Zhong has made the experience of buying a car very easy and pleasant. More
In these times of much longer waits for cars in the US, we were pleasantly surprised with what Hendricks Volkswagen Frisco TX had to offer to us. Fortunately they had the stock of the cars we loved. Everyb we were pleasantly surprised with what Hendricks Volkswagen Frisco TX had to offer to us. Fortunately they had the stock of the cars we loved. Everybody from Hendricks is very professional. They finished with all the paperwork and delivered the car to us on the VERY SAME DAY! Most importantly, their eagerness to serve every customer with a great experience is much appreciated. Mr. Robert Fabian was there to take care of our questions, understood what we really wanted and helped us close the deal on the same day for our new VW Tiguan. And not only about the delivery, he made some follow up calls to make sure our experience with the car was happy later too. We found Robert to be very experienced in his work, knowledgeable and friendly. He is excellent in his work. He is always available for help instantaneously. It has always been a very comfortable conversation with him. We would highly recommend going to Hendricks Frisco Tx for an excellent quality of service and salesmanship. More
Hendrick is by far the premiere location in the northern Dallas area to go for your VW, especially the service department! They offer fantastic communication and timely repairs. Dallas area to go for your VW, especially the service department! They offer fantastic communication and timely repairs. More
One of the best car buying experience ever had, love George String’s no nonsense approach, which save’s ton of your time as he share’s most of the information before hand , I got tired of chasing other George String’s no nonsense approach, which save’s ton of your time as he share’s most of the information before hand , I got tired of chasing other dealers who were either charging mark up or they were only offering pre booking but no drive out on the same day, which I was not ready to do, That made Hedrick Volkswagen only choice for me . More
The facility is super clean and the staff is very professional . They greet you with a genuine smile as you walk in and they are very willing to help professional . They greet you with a genuine smile as you walk in and they are very willing to help More
After a call today from Alex, who says he is the owner of the dealership, I wish I could give them no star. Alex is arrogant and mean. He called me today about a review I made on Google about his dealership. the dealership, I wish I could give them no star. Alex is arrogant and mean. He called me today about a review I made on Google about his dealership. I purchased vehicle in May, 2022 and had not received any type of correspondence from dealership and I was charged much more than their advertised price for the same vehicle.. Alex called me today and wouldn’t let me get a word in edgewise. He talked over me and denied I was charged more than advertised price. He made no apologies for dealership not contacting me or anything else… Then he sent me a text message saying he never spoke to me. Alex was just as big of an xxx hole today during this call as he was when I bought the car. I really wanted this car with all its features… cars were hard to find during this time. If it had not been for that, I would never, ever have purchased a car from Hendricks Volkswagen simply because of Alex…. More