Hendrick Volkswagen Frisco

Second to none, courteous, nice, and very helpful. Brought my Suv multiple times for service and everything has always been on point Brought my Suv multiple times for service and everything has always been on point More

Ricardo helped us when we visited this location, he was so helpful and knowledgeable. Excellent service and great experience! so helpful and knowledgeable. Excellent service and great experience! More

Fernando is the best. Quick and easy. Thanks again to VW team. We will be back. Quick and easy. Thanks again to VW team. We will be back. More

Fernando was perfect, he was able to get me in and taken care of quickly. care of quickly. More

My experience with Hendrick VW was excellent. Both the sales consultant, Robert, and the business manager, Mark, were extremely helpful and considerate. They gave us prompt and accurate informati Both the sales consultant, Robert, and the business manager, Mark, were extremely helpful and considerate. They gave us prompt and accurate information, and were patient enough to address our questions. I appreciate the relaxed and comfortable manner in which the whole process was handled, which is counter to my experiences at other dealerships. More

Dealership is wonderful and Greg Gansle is fabulous I recommend Greg highly as well as the dealership recommend Greg highly as well as the dealership More

Fernando was extremely helpful and clear about what maintenance the car needed! He went above and beyond with his service! maintenance the car needed! He went above and beyond with his service! More

I recently bought a Tiguan and the whole process was smooth and fast. Robert was the sales rep and he really did a good job. smooth and fast. Robert was the sales rep and he really did a good job. More

Corey was great. Everyone was very helpful. . Wasn’t a long process. Will be coming back! Thank you so much.” Everyone was very helpful. . Wasn’t a long process. Will be coming back! Thank you so much.” More

Bought a 2022 Taos with 7,800 miles on 7/22/23. Car stalled on 8/6/23 and again 8/15/23 in the evening. VIN 3VVPX7B26NM034953. On 8/16/23 service called me that the car is at the lot and to call Car stalled on 8/6/23 and again 8/15/23 in the evening. VIN 3VVPX7B26NM034953. On 8/16/23 service called me that the car is at the lot and to call VW Customer Care to file a grievance. I told service the car will stay at the dealership. I will not let a third stall happen on my watch. They sold me a lemon. This car is dangerous. After seeing the detailed Carfax it has 39 service calls ( and these are the reported ones cause they didn't add the last two I had). They sold me this car knowing very well of its history. Yesterday, I get a call from dealer that the plates are there to pick up. Are you serious? Don't you communicate with each other? I am not taking this car back. I should have read the reviews on this dealer before purchasing. Worse experience of my life ! More