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Hendrick Volkswagen Frisco

Frisco, TX

4.8
1,020 Reviews
Call Dealership (833) 322-4614
View Awards

5010 State Hwy 121

Frisco, TX

75034

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1,020 Reviews of Hendrick Volkswagen Frisco

November 07, 2023

Fernando did a great job taking care of me and my vehicle. Very communicative and handled everything well while addressing our needs. More

by alessig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Report | Print
Nov 11, 2023 -

Hendrick Volkswagen Frisco responded

We are so pleased you enjoyed your visit to Hendrick Volkswagen Frisco! We strive to go above and beyond for all of our clients. Thank you, and have a fantastic day!

November 01, 2023

George Strong has been literally the best VW salesman I have experienced. If I had a question about a Cross Sport or asked how something worked, he knew the answer. Other salesman at different locations I More

by mslucas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Strong
Report | Print
Nov 01, 2023 -

mslucas responded

Thanks George

November 01, 2023

Advisor Fernando Gomez, GAVE GREAT 5 Star Service,I will be back in 2024. Bill DURLEY from McKinney. More

by Descendant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Report | Print
Nov 08, 2023 -

Hendrick Volkswagen Frisco responded

Hi Bill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco! If you have any further questions, please give us a call. We're always happy to help! Have a lovely day!

Nov 08, 2023 -

Descendant responded

I will be back .

November 01, 2023

Do not provide courtesy cars as stated on their webpage. Brought car in for warranty work. No loaner. More

by stevenp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Gomez
Report | Print
Nov 08, 2023 -

Hendrick Volkswagen Frisco responded

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to Grant at (469) 362-2733. We look forward to hearing from you soon.

October 31, 2023

Was pleasantly surprised with the whole buying experience. Went all out to find the car I wanted. More

by kleewright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Rheude, Bianca
Report | Print
Nov 01, 2023 -

Hendrick Volkswagen Frisco responded

Kleewright, we are so happy to read such a great review about Hendrick Volkswagen Frisco! We strive for complete satisfaction for all of our clients are are happy we could leave you with such a pleasant experience of us. If you ever need anything in the future, we're more than happy to assist in any way possible. Have a wonderful day!

October 31, 2023

Awesome experience every time I visit this place. Ricardo Bolanos helped me find the car I needed and the one I could afford. He went the extra mile to make my experience an extraordinary one. I had More

by swima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Bolanos
Report | Print
Nov 03, 2023 -

Hendrick Volkswagen Frisco responded

Swima, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Grant Saab - Service Director

October 31, 2023

Ricky was m transparent and very helpful. We highly recommend this dealership, but ask for him! More

by kindomkidstreasures
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Bolanos
Report | Print
Nov 03, 2023 -

Hendrick Volkswagen Frisco responded

Hi Kindomkidstreasures, thank you for taking the time to leave a review for us at Hendrick Volkswagen Frisco. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Grant Saab - Service Director

October 31, 2023

I have worked with Joshua Frank since I purchased my VW GLI in May 2022. He has been outstanding, very responsive to the service visits. He gives me great advice on how to keep my VW running perfect! More

by bjacoby10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Report | Print
Nov 03, 2023 -

Hendrick Volkswagen Frisco responded

Bjacoby10, we're happy you found our staff to be so supportive during your experience here at Hendrick Volkswagen Frisco. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Grant Saab - Service Director

October 29, 2023

George Strong is great sales person, he guided so well in throughout the process and he so friendly. I highly recommend it’s great place to buy. More

by Vishnu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Strong
Report | Print
Nov 01, 2023 -

Hendrick Volkswagen Frisco responded

Vishnu, we really appreciate your feedback! We think George is awesome and we're glad you think so as well and that he was able to make the process and smooth and easy and possible for you. Thank you and have a great day!

October 26, 2023

Zully and Paul were amazing beginning to end! Made the entire process simple and easy. More

by ms23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zully H., Paul G.
Report | Print
Oct 27, 2023 -

Hendrick Volkswagen Frisco responded

We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you in the future if anything else comes up or you need anything. Take care!

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