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Hendrick Volkswagen Frisco
Frisco, TX
1,124 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,124 Reviews of Hendrick Volkswagen Frisco
November 01, 2025
I am writing to share my family's outstanding experience working with one of your sales representatives, Kehinde (Kenny) Adekoya. From the moment we walked into the dealership, Mr. Kenny stood out for his working with one of your sales representatives, Kehinde (Kenny) Adekoya. From the moment we walked into the dealership, Mr. Kenny stood out for his professionalism and calm, respectful approach. Unlike many car salesmen I’ve encountered, Mr. Kenny was never pushy. He focused on clearly showing us the value of the vehicle and took the time to guide us through the process with transparency and ease. We usually find car buying to be a stressful experience due to high-pressure tactics and, at times, a lack of honesty. However, Mr. Kenny completely changed that for us. This was by far the best car buying experience my family ever had, and we feel compelled to acknowledge his efforts. Because of his outstanding service, we will be recommending Mr. Kenny to friends, family, and colleagues at every opportunity. He is a true asset to your team and represents the Volkswagen brand with integrity and care. Thank you for employing such a dedicated and customer-focused professional. Sincerely, Albert B and family More
by Albert B
Employees Worked With
Kehinde (Kenny) Adekoya.
October 28, 2025
Five Stars! An Excellent Experience with George! Buying a new car can often feel stressful, but George completely changed that for us. From the moment we steppe An Excellent Experience with George! Buying a new car can often feel stressful, but George completely changed that for us. From the moment we stepped onto the lot, he was genuinely engaged and ready to assist without being pushy. What impressed us most was how incredibly product knowledgeable George is. He didn't just parrot back specifications; he took the time to understand our lifestyle and then clearly articulated which features would truly benefit us. It was clear he was an expert in his inventory, making us feel confident and informed at every turn. Beyond his professionalism, George showed genuine care throughout the entire process. He listened intently to our budget and needs, working hard to find a perfect match rather than trying to steer us toward a more expensive option. This level of honesty is rare and deeply appreciated. He was truly enjoyable to work with—friendly, patient, and he even managed to make the process feel less tedious with his great sense of humor. If you are looking for a car and want a stress-free, informative, and fun experience, ask for George. He's a true professional and we couldn't recommend him highly enough! More
by OttoMayo
Employees Worked With
George Strong
October 23, 2025
I have never preferred using dealerships until this location. Joshua Frank gives exceptional customer service and it is worth paying extra to have services from this dealership because of people like J location. Joshua Frank gives exceptional customer service and it is worth paying extra to have services from this dealership because of people like Josh. Customer service is everything. People are everything. Thankful Josh makes customers a priority. It was a great experience. More
by emilyebishop
Employees Worked With
Josh Frank
October 23, 2025
Sales: I visited this dealership and met with Todd in sales. He was very helpful and had lots of knowledge of the car I was looking to buy. The car was basically new and it came with everything I was loo sales. He was very helpful and had lots of knowledge of the car I was looking to buy. The car was basically new and it came with everything I was looking for. Todd made sure the car had everything ready for me to drive away with it. He had sent me videos of the car prior to me arriving to our appointment. I definitely recommend him to anyone!! Dealership: Clean, welcoming! This dealership has many cars for sure and different options. I just really had my eye on the new Jetta. The financial side: Josue the business manager helped me process my application. He worked his magic and I felt 100% heard about what I wanted to pay and where I was comfortable price point Super happy and I walked away with a new car and not feeling like I had to settle. I highly recommend this team! No push back, no gagging back and forth. Just the smoothest car purchasing experience I have ever had. More
by Jessica
Employees Worked With
Todd in Sales. And Josue business manager
September 27, 2025
They are always so great at getting me in and out, in a timely fashion, for regular maintenance. Josh Frank is always friendly and cordial, great to see him, each and every time! timely fashion, for regular maintenance. Josh Frank is always friendly and cordial, great to see him, each and every time! More
by karisornsen
Employees Worked With
Josh Frank
