Hendrick Toyota of Wilmington

Excellent Service Hendrick Toyota cares about the customer. The service from driving up and checking in to picking up your completed car is an easy process. Staff is ou Hendrick Toyota cares about the customer. The service from driving up and checking in to picking up your completed car is an easy process. Staff is outstanding. More

Routine Maintenance I love being able to schedule on line. I was able to get a late Friday afternoon appt and expected to be there for at lease 90 minutes and was in and I love being able to schedule on line. I was able to get a late Friday afternoon appt and expected to be there for at lease 90 minutes and was in and out in 45 minutes. Great servive and friendly agent. More

Service visit Visit was fast and friendly. Very satisfied. Always return to Hendrick Toyota for service and repair. Have been going there for 14 yrs and have no com Visit was fast and friendly. Very satisfied. Always return to Hendrick Toyota for service and repair. Have been going there for 14 yrs and have no complaints. More

Front brakes Had an appointment for front brakes, new pads, turn rotors, grease calipers. They were very busy that day yet were very polite and accommodating. The Had an appointment for front brakes, new pads, turn rotors, grease calipers. They were very busy that day yet were very polite and accommodating. The rating would have been 5 star had they completed my request to fill my washer fluid and adjust my tire pressure. The service writer did note my request. Maybe they were in a hurry, that doesn't excuse omitting my small request. I will use them again as the work they do is very good and quick. More

Excellent Keith made this visit entertaining and we enjoyed our time with him. He is very knowledgeable and friendly. Outstanding customer service from this you Keith made this visit entertaining and we enjoyed our time with him. He is very knowledgeable and friendly. Outstanding customer service from this young man. More

Superb customer service and ideal buying experience! Matt Leach's patience with me over the past 2 months was much appreciated! He worked tirelessly to help my wife and I find the right vehicle. I nev Matt Leach's patience with me over the past 2 months was much appreciated! He worked tirelessly to help my wife and I find the right vehicle. I never felt rushed or pressured into making a decision. This is my second purchase from this dealership and once again, I left extremely satisfied with my whole experience. I plan on returning there in a few months to get my wife a vehicle! More

Best possible experience to purchase a car Of the many cars we have purchased, this was the best experience we have ever had in working with the sales/support staff. Every aspect of the transac Of the many cars we have purchased, this was the best experience we have ever had in working with the sales/support staff. Every aspect of the transaction was handled professionally, from our initial discussions to the extensive training on the vehicle as new owners. Dealing with the team of Daisy Mabe and Bruce Winokur was the reason we purchased this car at Hendrick Toyota. They were outstanding in every way. We discussed different cars, different models and features, pricing and choices of leasing vs. purchasing. They were always helpful and extremely well informed. They listened to our needs and guided us through difficult choices. Daisy’s knowledge of the various cars, models and features was truly impressive and she always found ways to accommodate our needs. Bruce’s understanding of pricing choices and his focus on our needs were beyond what any buyer would normally expect. Sadly, I traded in my Prius that I have had for 10 years and 310,000 miles. I have had it serviced at your dealership for several years and again appreciate the honesty and help from Eric Sykes. I look forward to having my new RAV4 serviced at Hendrick with Eric and the service staff. More

Oil change The service is excellent. They are so much like family. They make sure your needs are met. They really take care of you car along with a carwash. The service is excellent. They are so much like family. They make sure your needs are met. They really take care of you car along with a carwash. More

Great customer service Very reasonable and we’re more than willing to work with me to find the best deal and find what I needed. The staff were respectful and friendly and m Very reasonable and we’re more than willing to work with me to find the best deal and find what I needed. The staff were respectful and friendly and most importantly knowledgeable. More

Done in a timely manner. Not very knowledgeable Customer service was good. Technician failed to reset the oil change indicator. Very disappointed in lack of knowledge of my Toyota Camry. The amount Customer service was good. Technician failed to reset the oil change indicator. Very disappointed in lack of knowledge of my Toyota Camry. The amount of time it took to complete was satisfactory More