
Hendrick Toyota Apex
Apex, NC
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3,144 Reviews of Hendrick Toyota Apex
My visit was for 20,000 mile oil change and routine service. This has always been a hastle to get done except at Hendrick, where I can wait for the vehicle in the comfort of the waiting room, with TV, service. This has always been a hastle to get done except at Hendrick, where I can wait for the vehicle in the comfort of the waiting room, with TV, wireless internet and a cup of coffee or bottle of water. I also appreciate getting a free truck wash during my visit. More
We purchased a 2012 Camry Hybrid. The experience was great. NO pressure and everything was explained in length. It was like purchasing a vehicle from a friend. Thanks.... We have one issue. The dri great. NO pressure and everything was explained in length. It was like purchasing a vehicle from a friend. Thanks.... We have one issue. The driver side back door window tinting is pulling away apparently from the lock box that was there. We'll contact the service department. More
I am from out of town and needed a toyota dealer - the service i received was excellent, with timeliness and courtesy. They even washed my car before returning it to me and did several checks beyond my e service i received was excellent, with timeliness and courtesy. They even washed my car before returning it to me and did several checks beyond my expectation. More
I was provided excellent service. The car was taken in on time. Service personnel listened to my concerns. Car returned in a timely manner with all work completed. on time. Service personnel listened to my concerns. Car returned in a timely manner with all work completed. More
Nick is the reason we keep coming back. The dealership is always very clean and brightly lighted as well. Your service pricing is very competitive. always very clean and brightly lighted as well. Your service pricing is very competitive. More
This dealership has genuinely service-oriented staff and in my experience works to make the service or sales experience as inviting as possible. I bought my 2012 Toyota Cmary in June and was in for my first in my experience works to make the service or sales experience as inviting as possible. I bought my 2012 Toyota Cmary in June and was in for my first srevice. Their attractive show room and waiting area has good coffee, real cream, and tea. My service advisor Tyronne was both knowledgeable and solicitous. I can recommmend this dealership so far unhesitatingly. More
I have never been treated so well by any auto dealership before. I usually hate leaving my car at a dealership. I have had the employees take my car for lunch jaunts leaving the inside full of trash and t before. I usually hate leaving my car at a dealership. I have had the employees take my car for lunch jaunts leaving the inside full of trash and the radio tuned to a station I would never listen to. Not so here. I enjoyed the visit and talking with your employees. My vehicle was repaired and cleaned. Everyone was polite and made sure I was satisfied. When I purchased the vehicle, 2008 Scion XB, I also purchased an extended warranty. When they discovered the water pump leak,during a recall procedure, I couldn't find my copy of the warranty but when I asked if they could find it Nick did. Therefore the warranty took care of the majority of the fee. Thanks again and when we are ready to purchase another vehicle we will definitely vist your facility.. More
I was only in for an oil change plus state inspection. I arrived a few minutes early and was given an estimated completion time. The car was ready before the time given. I do not remember the name of the m arrived a few minutes early and was given an estimated completion time. The car was ready before the time given. I do not remember the name of the man that helped me. More
Had attempted to get wife's Prius inspected on a free weekend in Pinehurst, where she bought the car, only to find the NCDOT was having computer problems and they could,t do it. Autopark honda, where I g weekend in Pinehurst, where she bought the car, only to find the NCDOT was having computer problems and they could,t do it. Autopark honda, where I go, gave me Hendrick's name. I called from the road and a young lady said come in, she would start the paperwork and that their computer link WAS currently working. I was promptly greeted and Mr. Gower handled the inspection even autorizing some minor bulb replacements to get me on my way in as short a time as possible. I think just over an hour. This morning I was able to get her registration handled with the DMV electronically. I think I found a new home for her service. More
Steven was very nice and funny! He is a great employee and I enjoyed my time there. I also loved the waiting area and the free coffee and bottled water. And I appreciated the complimentary car wash. The s and I enjoyed my time there. I also loved the waiting area and the free coffee and bottled water. And I appreciated the complimentary car wash. The service was also pretty quick. More