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Hendrick Toyota Apex
Apex, NC
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3,083 Reviews of Hendrick Toyota Apex
Refreshing experience dealing with such a pleasant staff. The front desk, the managers, the staff. All so welcoming. I was fortunate enought have Douglas was my sales person and he was excellent. He answered The front desk, the managers, the staff. All so welcoming. I was fortunate enought have Douglas was my sales person and he was excellent. He answered all of my questions without problem. He told me his location was number one and i was hesitant to believe but halfway thru being there i can tell he was telling the truth. This is my 3rd Toyota and i really wish that i had purchased my first two here with Douglas. One thing is for sure i will be purchasing the rest of my vehicles here 100%. More
Ty The Car Guy assured me that he would get me the car I wanted and he sure did , it was exactly what I wanted ! Thank you for such a wonderful experience ! wanted and he sure did , it was exactly what I wanted ! Thank you for such a wonderful experience ! More
I really appreciated the call from Michael Johnson, Director regarding my review of their dealership. He was very professional and willing to help in any way to make me feel better. Thank you Mike. Director regarding my review of their dealership. He was very professional and willing to help in any way to make me feel better. Thank you Mike. More
Buying cars is never a fun thing you spend a lot of money and a lot of time in a place where half the time you are treated like a object versus a person. I was already on edge walking into the dealership, bu and a lot of time in a place where half the time you are treated like a object versus a person. I was already on edge walking into the dealership, but I sure am glad that I ended up with Douglas. He really made me feel like he wanted me in his dealership. He was very transparent and honest, which is hard to find and a sales person I definitely recommend having him as a point of contact at Hendrick Toyota of Apex if you are in the market searching for a vehicle reach out to Douglas and he will not be disappointed More
I purchased a New Toyota Corolla from Adrian. Adrian patiently stayed after hours and took care of us. It was a great experience. Thanks Kristen Kummen Adrian patiently stayed after hours and took care of us. It was a great experience. Thanks Kristen Kummen More
Not sure if I would trust this dealer or was just an oversight by the sales manager. I bought an used car after I reviewed the Carfax and the car onsite. However I didn't get the paperwork or showed any oversight by the sales manager. I bought an used car after I reviewed the Carfax and the car onsite. However I didn't get the paperwork or showed any documentation of service performed so I can continue with maintenance. I also noticed that one of the key fobs was not working when I got home. I texted the manager but never heard from him despite the fact he gave me his cellphone number. While driving I noticed that one of the tires was low on air. The other 3 tires showed 27. According to the specs the totes should be between 34 to 45.. I really believe that these items should have checked by the dealer. What's next? More
Excellent service with a smile! Confident and professional. Jarvis Headen is very attentive and professional.. thank you for all your help. Confident and professional. Jarvis Headen is very attentive and professional.. thank you for all your help. More