Hendrick Motors of Charlotte - Mercedes-Benz

Great Job! Jim Thompson was the salesman that sold me my first Mercedes. He was very professional throughout the entire process. He answered all my questions a Jim Thompson was the salesman that sold me my first Mercedes. He was very professional throughout the entire process. He answered all my questions about the car and I would defintely recommend him to any of my friends and family. I will be back to purchase another car soon! More

Best experience in buying a car! Hendrick Motors is without a doubt the best dealership that I have ever dealt with. The purchase of my car came with much ease due to the wonderful st Hendrick Motors is without a doubt the best dealership that I have ever dealt with. The purchase of my car came with much ease due to the wonderful staff there, especially Jim Wetzel in which sold us the car and accommodated in every way possible! The finance was great to Richard Hoppe was great and had us in and out of there in great time. I highly recommend this dealership, it will be the best car buying experience that you ever have! I must also add that I love my E350 Mercedes! I will only buy from you guy! Thanks again to all that helped! Heidi Smith More

Dealer Review My pass experience with Efram has been above outstanding. Closer to Sterling. Great Salesman. Knowledgeable with his product and he's very personable My pass experience with Efram has been above outstanding. Closer to Sterling. Great Salesman. Knowledgeable with his product and he's very personable. He is the person I looked for and I have purchased two Mercedes Benz from your dealership. More

Practical Sale I visited the Mercedes dealer hoping to purchase a used Mercedes at a good price. Instead, I left with an Infinity at a great price with all of the b I visited the Mercedes dealer hoping to purchase a used Mercedes at a good price. Instead, I left with an Infinity at a great price with all of the bells & whistles! The sales person that helped me was Jim Thompson, a very low pressure but honest salesman. After not finding the Mercedes that I wanted based on my high demands and price range, Jim suggested some other cars. After test driving several, he gave me very good advice on what was practical and still a fast car for me. He made buying a car actually fun without pressure. I will definitely recommend him to my friends. More

First Class Service I could not have had a better experience, especially with Sean Taffe. His level of attentiveness, follow through, detail orientation and integrity wer I could not have had a better experience, especially with Sean Taffe. His level of attentiveness, follow through, detail orientation and integrity were just fantastic. Next time I need a car, my only hope is Sean will have what I need, as it was a sincere pleasure to work with him. More

Sean makes you feel like part of the family! Sean helped me with my very first car purchase and the whole experience was wonderful! I was very nervous and he worked hard to get my monthly payment Sean helped me with my very first car purchase and the whole experience was wonderful! I was very nervous and he worked hard to get my monthly payments where I needed them and to throw in some extra incentives! He was very honest and helpful, but not pushy like you think car salesmen would be. He frequently reaches out to me to make sure everything is going well with myself and my new ride! I feel that I can contact him with any issues and the whole Hendrick Mercedes staff is so welcoming they make you feel like family! I highly recommend a Mercedes- it drives so smooth and is a beautiful vehicle. I will absolutely buy my next Mercedes from Sean! Thank you for making my experience an exciting one! No regrets on my C250, I am obsessed :) More

Excellent service Highly recommended. Bryan Boney did an excellent job, I would highly recommend him to anyone seeking to purchase a vehicle. Very knowledgeable and fri Highly recommended. Bryan Boney did an excellent job, I would highly recommend him to anyone seeking to purchase a vehicle. Very knowledgeable and friendly, his customer service goes above and beyond satisfactory. More

Hendrick Motors of Charlotte I wanted to put my seal of approval on what I consider to be the best dealership I ever bought a car from and am on car #67. I have lived in 7 states I wanted to put my seal of approval on what I consider to be the best dealership I ever bought a car from and am on car #67. I have lived in 7 states over the last 30 years and have? purchased cars all over the place ?. Wwhen I purchased my first car from Hendrick Motors of Charlotte?, something was different. This car buying experience was ?unique because Hendrick actually knew the difference between buying a car and creating a relationship. I traded a car and purchased a new one and was treated with respect on both deals. Everyone knows what I am talking about, you get a deal on one and lose on the other car. After the first transaction it was evident to me where I would shop for cars from that day forward and up to now I have purchased 9 cars from Hendrick. I think you have to feel comfortable with all aspects of the dealership, not just sales, but service and the facility you will be spending time over the years. Hendrick Motor Group is by far the best dealership I ever bought a car from, they truly know how to treat their customers. Mark Averi Charlotte NC More

SHME ON YOU HENDRICK MERCEDES (SERVICE DEPT) I bought a Mercedes C230 and went to do its first oil change in Charlotte Hendrick Mercedes, and this guys are a xxxxing arrogant. First, they told me I bought a Mercedes C230 and went to do its first oil change in Charlotte Hendrick Mercedes, and this guys are a xxxxing arrogant. First, they told me they will call me after 1 hr to pick the car after they are done with oil change and they didn't. Then, when i went to pick my car like 6:30 and why they took almost 3hrs, i found the dealerchip closed. I found one guy from the service and i explain everything to him and he told me to call the person who was in charge of my car. i was confused and said he works with you so why don't just you call him cos i don't have his number. IT was a a joke to listen to that kid just telling me just go and come back tomorrow. Seriously???, how about i had plans to get out of town and he said that is your business. i was shocked. i mean at least they could have politely told me that there was a mistake and its gonna be available tomorrow. No way, he was like saying, i don't even wanna say it. . Shame on You!!! More

Sales Experience Sean made our purchase experience a great one. He is such a friendly and professional sales associate. We were just looking and not planning to purc Sean made our purchase experience a great one. He is such a friendly and professional sales associate. We were just looking and not planning to purchase the day we stopped in Hendrick, but Sean found the car we wanted and helped make it fit within our budget, so we drove off the lot that day with our new car. We love it and could not have been happier with the friendly and easy process Sean made our car buying experience. I highly recommend Sean Taffe and Hendrick Motors - great service and great people! More